Why does the system (Ubuntu 18.04.1) report 11.8Gb of total Ram when I installed 32Gb?












2















I don't undestand why my Ubuntu 18.04 reports 11.8Gb instead of expected +/-32Gb.

I have 2 physical "pieces" of 16Gb RAM each on a Dell laptop Precision 7510.



OS is 64 bits:



enter image description here



$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic


Ubuntu reports 11.8Gb, command htop reports 11.8Gb of max RAM.



enter image description here



We made some tests at work:




  • we updated the bios to latest from Dell v1.16.3. Nothing changed.

  • with other pieces of 2x8Gb RAM from another colleague laptop, OS still reports 11.8Gb. Nothing changed


  • with only one piece of my 16Gb (testing both of my memory pieces one at a time), OS reported ... 16Gb ! Like if problem occurs only when there are 2 pieces of RAM in it, 2x16, or 2x8

  • we booted on a bootable Linux usb key (usb key of a colleague, this was not an Ubuntu, I don't asked him OS), and the 32Gb were detected by this alternate Linux OS!


  • Edit 2019/01/27 : I booted on a bootable USB key with a Live Ubuntu 18.04, result is same, vanilla Ubuntu 18.04 reports 11.8Go.


In this question, a quote of a line from /var/log/kern.log about memory may indicate some memory is reserved for video.



In my /var/log/kern.log, sometime this line says about 12Gb, sometime 16Gb:



Jan 24 11:06:29 proust kernel: [    0.000000] Memory: 12027524K/12374028K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 346504K reserved, 0K cma-reserved)
...
Jan 25 16:01:55 proust kernel: [ 0.000000] Memory: 16182536K/16592532K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 409996K reserved, 0K cma-reserved)


Are those 12027524K available corresponding to the 11.8Gb the OS reports?

ie, if I took a screenshot when it indicated 16182536K, would OS reported then 16Gb available instead of 11.8 ?



Some extracts of /var/log/kern.log which might be helpful or not.



Jan 22 10:28:11 proust kernel: [    7.518122] Adding 33192956k swap on /dev/nvme0n1p5.  Priority:-2 extents:1 across:33192956k SSFS
[...]
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] Detected VRAM RAM=2048M, BAR=256M
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] RAM width 128bits DDR
Jan 22 10:28:11 proust kernel: [ 1.655422] [TTM] Zone kernel: Available graphics memory: 6044034 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Zone dma32: Available graphics memory: 2097152 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Initializing pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655444] [TTM] Initializing DMA pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of VRAM memory ready
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of GTT memory ready.
[...]
Jan 22 10:28:11 proust kernel: [ 1.844114] [drm] Memory usable by graphics device = 4096M


and also, some errors (I never checked this /var/log/kern.log file)



Jan 22 10:28:11 proust kernel: [    5.573929] EXT4-fs (nvme0n1p1): re-mounted. Opts: errors=remount-ro
...
Jan 22 10:28:11 proust kernel: [ 6.040729] thermal thermal_zone10: failed to read out thermal zone (-61)
...
Jan 22 10:28:11 proust kernel: [ 10.690615] vboxdrv: module verification failed: signature and/or required key missing - tainting kernel
...
Jan 22 10:28:16 proust kernel: [ 15.304753] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)
...
Jan 22 10:28:16 proust kernel: [ 15.304764] ACPI Error: Method parse/execution failed _GPE._E42, AE_ALREADY_EXISTS (20170831/psparse-550)
...
Jan 22 10:28:21 proust kernel: [ 20.552778] xhci_hcd 0000:3c:00.0: Host halt failed, -19
Jan 22 10:28:21 proust kernel: [ 20.552780] xhci_hcd 0000:3c:00.0: Host not accessible, reset failed.
...
Jan 22 10:30:10 proust kernel: [ 129.221450] radeon 0000:01:00.0: failed VCE resume (-22).
...
Jan 22 10:30:11 proust kernel: [ 130.876028] [drm:uvd_v1_0_ib_test [radeon]] *ERROR* radeon: fence wait timed out.
Jan 22 10:30:11 proust kernel: [ 130.876086] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 5 (-110).
Jan 22 10:30:11 proust kernel: [ 130.876107] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876149] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876190] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876230] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 6 (-12).
Jan 22 10:30:11 proust kernel: [ 130.876245] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876282] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876318] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876355] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 7 (-12).
...
Jan 22 10:30:22 proust kernel: [ 141.892295] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)


I see also a lot of non error lines:



Jan 22 18:42:28 proust kernel: [29667.466039] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.


Here are some commands found on other threads:



$ cat /proc/meminfo 
MemTotal: 12324368 kB
MemFree: 267520 kB
MemAvailable: 5806556 kB
Buffers: 1055348 kB
Cached: 5303968 kB
SwapCached: 0 kB
Active: 6774156 kB
Inactive: 4251464 kB
Active(anon): 4678200 kB
Inactive(anon): 1035304 kB
Active(file): 2095956 kB
Inactive(file): 3216160 kB
Unevictable: 112 kB
Mlocked: 112 kB
SwapTotal: 33192956 kB
SwapFree: 33192956 kB
Dirty: 4360 kB
Writeback: 0 kB
AnonPages: 4666392 kB
Mapped: 912788 kB
Shmem: 1047204 kB
Slab: 724556 kB
SReclaimable: 554796 kB
SUnreclaim: 169760 kB
KernelStack: 22000 kB
PageTables: 105136 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 39355140 kB
Committed_AS: 18975512 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 0 kB
VmallocChunk: 0 kB
HardwareCorrupted: 0 kB
AnonHugePages: 0 kB
ShmemHugePages: 0 kB
ShmemPmdMapped: 0 kB
CmaTotal: 0 kB
CmaFree: 0 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
HugePages_Surp: 0
Hugepagesize: 2048 kB
DirectMap4k: 466080 kB
DirectMap2M: 12146688 kB
DirectMap1G: 1048576 kB

$ free
total used free shared buff/cache available
Mem: 12324368 5342192 1503780 1142692 5478396 5511600
Swap: 33192956 0 33192956


And finally, result of command dmidecode (which I found here) which looks like it sees all the RAM (2 memory devices of 16384 MB each: Handle 0x0049 and Handle 0x004B and 2 available / empty slots Handle 0x004A and Handle 0x004BC):



$ sudo dmidecode
[...]
Handle 0x0048, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: Not Provided
Number Of Devices: 4

Handle 0x0049, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelA-DIMM0
Bank Locator: BANK 0
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12161215
Asset Tag: 2C0C0000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004A, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelB-DIMM0
Bank Locator: BANK 1
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004B, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelB-DIMM1
Bank Locator: BANK 2
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12121212
Asset Tag: 00000000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004C, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelA-DIMM1
Bank Locator: BANK 3
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004D, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x007FFFFFFFF
Range Size: 32 GB
Physical Array Handle: 0x0048
Partition Width: 2


Any clue, explanation for my case, or information to verify is welcome.



Edit 2019-01-28



Result of memtest86 (default test, took about 7.5 hours)

It reports a FAIL with 25/48 tests passed (52%).

Could those error be responsible of Ubuntu not displaying 28/32Gb available, but other distrib like Fedora do?



enter image description here










share|improve this question

























  • Can you run a memory test, as described in https://askubuntu.com/questions/917961/can-i-boot-memtest86-if-im-using-uefi

    – Charles Green
    yesterday











  • I added the result of memtest86. It reports 25/48 tests passed only.

    – el-teedee
    yesterday






  • 2





    I think that would qualify as errors in the memory sticks

    – Charles Green
    yesterday











  • With the borrowed 2 x 8 GB plus the single good 16 GB stick do you get 32 GB?

    – WinEunuuchs2Unix
    3 hours ago
















2















I don't undestand why my Ubuntu 18.04 reports 11.8Gb instead of expected +/-32Gb.

I have 2 physical "pieces" of 16Gb RAM each on a Dell laptop Precision 7510.



OS is 64 bits:



enter image description here



$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic


Ubuntu reports 11.8Gb, command htop reports 11.8Gb of max RAM.



enter image description here



We made some tests at work:




  • we updated the bios to latest from Dell v1.16.3. Nothing changed.

  • with other pieces of 2x8Gb RAM from another colleague laptop, OS still reports 11.8Gb. Nothing changed


  • with only one piece of my 16Gb (testing both of my memory pieces one at a time), OS reported ... 16Gb ! Like if problem occurs only when there are 2 pieces of RAM in it, 2x16, or 2x8

  • we booted on a bootable Linux usb key (usb key of a colleague, this was not an Ubuntu, I don't asked him OS), and the 32Gb were detected by this alternate Linux OS!


  • Edit 2019/01/27 : I booted on a bootable USB key with a Live Ubuntu 18.04, result is same, vanilla Ubuntu 18.04 reports 11.8Go.


In this question, a quote of a line from /var/log/kern.log about memory may indicate some memory is reserved for video.



In my /var/log/kern.log, sometime this line says about 12Gb, sometime 16Gb:



Jan 24 11:06:29 proust kernel: [    0.000000] Memory: 12027524K/12374028K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 346504K reserved, 0K cma-reserved)
...
Jan 25 16:01:55 proust kernel: [ 0.000000] Memory: 16182536K/16592532K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 409996K reserved, 0K cma-reserved)


Are those 12027524K available corresponding to the 11.8Gb the OS reports?

ie, if I took a screenshot when it indicated 16182536K, would OS reported then 16Gb available instead of 11.8 ?



Some extracts of /var/log/kern.log which might be helpful or not.



Jan 22 10:28:11 proust kernel: [    7.518122] Adding 33192956k swap on /dev/nvme0n1p5.  Priority:-2 extents:1 across:33192956k SSFS
[...]
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] Detected VRAM RAM=2048M, BAR=256M
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] RAM width 128bits DDR
Jan 22 10:28:11 proust kernel: [ 1.655422] [TTM] Zone kernel: Available graphics memory: 6044034 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Zone dma32: Available graphics memory: 2097152 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Initializing pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655444] [TTM] Initializing DMA pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of VRAM memory ready
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of GTT memory ready.
[...]
Jan 22 10:28:11 proust kernel: [ 1.844114] [drm] Memory usable by graphics device = 4096M


and also, some errors (I never checked this /var/log/kern.log file)



Jan 22 10:28:11 proust kernel: [    5.573929] EXT4-fs (nvme0n1p1): re-mounted. Opts: errors=remount-ro
...
Jan 22 10:28:11 proust kernel: [ 6.040729] thermal thermal_zone10: failed to read out thermal zone (-61)
...
Jan 22 10:28:11 proust kernel: [ 10.690615] vboxdrv: module verification failed: signature and/or required key missing - tainting kernel
...
Jan 22 10:28:16 proust kernel: [ 15.304753] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)
...
Jan 22 10:28:16 proust kernel: [ 15.304764] ACPI Error: Method parse/execution failed _GPE._E42, AE_ALREADY_EXISTS (20170831/psparse-550)
...
Jan 22 10:28:21 proust kernel: [ 20.552778] xhci_hcd 0000:3c:00.0: Host halt failed, -19
Jan 22 10:28:21 proust kernel: [ 20.552780] xhci_hcd 0000:3c:00.0: Host not accessible, reset failed.
...
Jan 22 10:30:10 proust kernel: [ 129.221450] radeon 0000:01:00.0: failed VCE resume (-22).
...
Jan 22 10:30:11 proust kernel: [ 130.876028] [drm:uvd_v1_0_ib_test [radeon]] *ERROR* radeon: fence wait timed out.
Jan 22 10:30:11 proust kernel: [ 130.876086] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 5 (-110).
Jan 22 10:30:11 proust kernel: [ 130.876107] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876149] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876190] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876230] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 6 (-12).
Jan 22 10:30:11 proust kernel: [ 130.876245] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876282] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876318] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876355] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 7 (-12).
...
Jan 22 10:30:22 proust kernel: [ 141.892295] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)


I see also a lot of non error lines:



Jan 22 18:42:28 proust kernel: [29667.466039] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.


Here are some commands found on other threads:



$ cat /proc/meminfo 
MemTotal: 12324368 kB
MemFree: 267520 kB
MemAvailable: 5806556 kB
Buffers: 1055348 kB
Cached: 5303968 kB
SwapCached: 0 kB
Active: 6774156 kB
Inactive: 4251464 kB
Active(anon): 4678200 kB
Inactive(anon): 1035304 kB
Active(file): 2095956 kB
Inactive(file): 3216160 kB
Unevictable: 112 kB
Mlocked: 112 kB
SwapTotal: 33192956 kB
SwapFree: 33192956 kB
Dirty: 4360 kB
Writeback: 0 kB
AnonPages: 4666392 kB
Mapped: 912788 kB
Shmem: 1047204 kB
Slab: 724556 kB
SReclaimable: 554796 kB
SUnreclaim: 169760 kB
KernelStack: 22000 kB
PageTables: 105136 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 39355140 kB
Committed_AS: 18975512 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 0 kB
VmallocChunk: 0 kB
HardwareCorrupted: 0 kB
AnonHugePages: 0 kB
ShmemHugePages: 0 kB
ShmemPmdMapped: 0 kB
CmaTotal: 0 kB
CmaFree: 0 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
HugePages_Surp: 0
Hugepagesize: 2048 kB
DirectMap4k: 466080 kB
DirectMap2M: 12146688 kB
DirectMap1G: 1048576 kB

$ free
total used free shared buff/cache available
Mem: 12324368 5342192 1503780 1142692 5478396 5511600
Swap: 33192956 0 33192956


And finally, result of command dmidecode (which I found here) which looks like it sees all the RAM (2 memory devices of 16384 MB each: Handle 0x0049 and Handle 0x004B and 2 available / empty slots Handle 0x004A and Handle 0x004BC):



$ sudo dmidecode
[...]
Handle 0x0048, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: Not Provided
Number Of Devices: 4

Handle 0x0049, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelA-DIMM0
Bank Locator: BANK 0
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12161215
Asset Tag: 2C0C0000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004A, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelB-DIMM0
Bank Locator: BANK 1
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004B, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelB-DIMM1
Bank Locator: BANK 2
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12121212
Asset Tag: 00000000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004C, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelA-DIMM1
Bank Locator: BANK 3
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004D, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x007FFFFFFFF
Range Size: 32 GB
Physical Array Handle: 0x0048
Partition Width: 2


Any clue, explanation for my case, or information to verify is welcome.



Edit 2019-01-28



Result of memtest86 (default test, took about 7.5 hours)

It reports a FAIL with 25/48 tests passed (52%).

Could those error be responsible of Ubuntu not displaying 28/32Gb available, but other distrib like Fedora do?



enter image description here










share|improve this question

























  • Can you run a memory test, as described in https://askubuntu.com/questions/917961/can-i-boot-memtest86-if-im-using-uefi

    – Charles Green
    yesterday











  • I added the result of memtest86. It reports 25/48 tests passed only.

    – el-teedee
    yesterday






  • 2





    I think that would qualify as errors in the memory sticks

    – Charles Green
    yesterday











  • With the borrowed 2 x 8 GB plus the single good 16 GB stick do you get 32 GB?

    – WinEunuuchs2Unix
    3 hours ago














2












2








2


0






I don't undestand why my Ubuntu 18.04 reports 11.8Gb instead of expected +/-32Gb.

I have 2 physical "pieces" of 16Gb RAM each on a Dell laptop Precision 7510.



OS is 64 bits:



enter image description here



$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic


Ubuntu reports 11.8Gb, command htop reports 11.8Gb of max RAM.



enter image description here



We made some tests at work:




  • we updated the bios to latest from Dell v1.16.3. Nothing changed.

  • with other pieces of 2x8Gb RAM from another colleague laptop, OS still reports 11.8Gb. Nothing changed


  • with only one piece of my 16Gb (testing both of my memory pieces one at a time), OS reported ... 16Gb ! Like if problem occurs only when there are 2 pieces of RAM in it, 2x16, or 2x8

  • we booted on a bootable Linux usb key (usb key of a colleague, this was not an Ubuntu, I don't asked him OS), and the 32Gb were detected by this alternate Linux OS!


  • Edit 2019/01/27 : I booted on a bootable USB key with a Live Ubuntu 18.04, result is same, vanilla Ubuntu 18.04 reports 11.8Go.


In this question, a quote of a line from /var/log/kern.log about memory may indicate some memory is reserved for video.



In my /var/log/kern.log, sometime this line says about 12Gb, sometime 16Gb:



Jan 24 11:06:29 proust kernel: [    0.000000] Memory: 12027524K/12374028K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 346504K reserved, 0K cma-reserved)
...
Jan 25 16:01:55 proust kernel: [ 0.000000] Memory: 16182536K/16592532K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 409996K reserved, 0K cma-reserved)


Are those 12027524K available corresponding to the 11.8Gb the OS reports?

ie, if I took a screenshot when it indicated 16182536K, would OS reported then 16Gb available instead of 11.8 ?



Some extracts of /var/log/kern.log which might be helpful or not.



Jan 22 10:28:11 proust kernel: [    7.518122] Adding 33192956k swap on /dev/nvme0n1p5.  Priority:-2 extents:1 across:33192956k SSFS
[...]
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] Detected VRAM RAM=2048M, BAR=256M
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] RAM width 128bits DDR
Jan 22 10:28:11 proust kernel: [ 1.655422] [TTM] Zone kernel: Available graphics memory: 6044034 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Zone dma32: Available graphics memory: 2097152 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Initializing pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655444] [TTM] Initializing DMA pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of VRAM memory ready
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of GTT memory ready.
[...]
Jan 22 10:28:11 proust kernel: [ 1.844114] [drm] Memory usable by graphics device = 4096M


and also, some errors (I never checked this /var/log/kern.log file)



Jan 22 10:28:11 proust kernel: [    5.573929] EXT4-fs (nvme0n1p1): re-mounted. Opts: errors=remount-ro
...
Jan 22 10:28:11 proust kernel: [ 6.040729] thermal thermal_zone10: failed to read out thermal zone (-61)
...
Jan 22 10:28:11 proust kernel: [ 10.690615] vboxdrv: module verification failed: signature and/or required key missing - tainting kernel
...
Jan 22 10:28:16 proust kernel: [ 15.304753] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)
...
Jan 22 10:28:16 proust kernel: [ 15.304764] ACPI Error: Method parse/execution failed _GPE._E42, AE_ALREADY_EXISTS (20170831/psparse-550)
...
Jan 22 10:28:21 proust kernel: [ 20.552778] xhci_hcd 0000:3c:00.0: Host halt failed, -19
Jan 22 10:28:21 proust kernel: [ 20.552780] xhci_hcd 0000:3c:00.0: Host not accessible, reset failed.
...
Jan 22 10:30:10 proust kernel: [ 129.221450] radeon 0000:01:00.0: failed VCE resume (-22).
...
Jan 22 10:30:11 proust kernel: [ 130.876028] [drm:uvd_v1_0_ib_test [radeon]] *ERROR* radeon: fence wait timed out.
Jan 22 10:30:11 proust kernel: [ 130.876086] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 5 (-110).
Jan 22 10:30:11 proust kernel: [ 130.876107] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876149] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876190] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876230] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 6 (-12).
Jan 22 10:30:11 proust kernel: [ 130.876245] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876282] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876318] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876355] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 7 (-12).
...
Jan 22 10:30:22 proust kernel: [ 141.892295] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)


I see also a lot of non error lines:



Jan 22 18:42:28 proust kernel: [29667.466039] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.


Here are some commands found on other threads:



$ cat /proc/meminfo 
MemTotal: 12324368 kB
MemFree: 267520 kB
MemAvailable: 5806556 kB
Buffers: 1055348 kB
Cached: 5303968 kB
SwapCached: 0 kB
Active: 6774156 kB
Inactive: 4251464 kB
Active(anon): 4678200 kB
Inactive(anon): 1035304 kB
Active(file): 2095956 kB
Inactive(file): 3216160 kB
Unevictable: 112 kB
Mlocked: 112 kB
SwapTotal: 33192956 kB
SwapFree: 33192956 kB
Dirty: 4360 kB
Writeback: 0 kB
AnonPages: 4666392 kB
Mapped: 912788 kB
Shmem: 1047204 kB
Slab: 724556 kB
SReclaimable: 554796 kB
SUnreclaim: 169760 kB
KernelStack: 22000 kB
PageTables: 105136 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 39355140 kB
Committed_AS: 18975512 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 0 kB
VmallocChunk: 0 kB
HardwareCorrupted: 0 kB
AnonHugePages: 0 kB
ShmemHugePages: 0 kB
ShmemPmdMapped: 0 kB
CmaTotal: 0 kB
CmaFree: 0 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
HugePages_Surp: 0
Hugepagesize: 2048 kB
DirectMap4k: 466080 kB
DirectMap2M: 12146688 kB
DirectMap1G: 1048576 kB

$ free
total used free shared buff/cache available
Mem: 12324368 5342192 1503780 1142692 5478396 5511600
Swap: 33192956 0 33192956


And finally, result of command dmidecode (which I found here) which looks like it sees all the RAM (2 memory devices of 16384 MB each: Handle 0x0049 and Handle 0x004B and 2 available / empty slots Handle 0x004A and Handle 0x004BC):



$ sudo dmidecode
[...]
Handle 0x0048, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: Not Provided
Number Of Devices: 4

Handle 0x0049, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelA-DIMM0
Bank Locator: BANK 0
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12161215
Asset Tag: 2C0C0000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004A, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelB-DIMM0
Bank Locator: BANK 1
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004B, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelB-DIMM1
Bank Locator: BANK 2
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12121212
Asset Tag: 00000000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004C, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelA-DIMM1
Bank Locator: BANK 3
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004D, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x007FFFFFFFF
Range Size: 32 GB
Physical Array Handle: 0x0048
Partition Width: 2


Any clue, explanation for my case, or information to verify is welcome.



Edit 2019-01-28



Result of memtest86 (default test, took about 7.5 hours)

It reports a FAIL with 25/48 tests passed (52%).

Could those error be responsible of Ubuntu not displaying 28/32Gb available, but other distrib like Fedora do?



enter image description here










share|improve this question
















I don't undestand why my Ubuntu 18.04 reports 11.8Gb instead of expected +/-32Gb.

I have 2 physical "pieces" of 16Gb RAM each on a Dell laptop Precision 7510.



OS is 64 bits:



enter image description here



$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic


Ubuntu reports 11.8Gb, command htop reports 11.8Gb of max RAM.



enter image description here



We made some tests at work:




  • we updated the bios to latest from Dell v1.16.3. Nothing changed.

  • with other pieces of 2x8Gb RAM from another colleague laptop, OS still reports 11.8Gb. Nothing changed


  • with only one piece of my 16Gb (testing both of my memory pieces one at a time), OS reported ... 16Gb ! Like if problem occurs only when there are 2 pieces of RAM in it, 2x16, or 2x8

  • we booted on a bootable Linux usb key (usb key of a colleague, this was not an Ubuntu, I don't asked him OS), and the 32Gb were detected by this alternate Linux OS!


  • Edit 2019/01/27 : I booted on a bootable USB key with a Live Ubuntu 18.04, result is same, vanilla Ubuntu 18.04 reports 11.8Go.


In this question, a quote of a line from /var/log/kern.log about memory may indicate some memory is reserved for video.



In my /var/log/kern.log, sometime this line says about 12Gb, sometime 16Gb:



Jan 24 11:06:29 proust kernel: [    0.000000] Memory: 12027524K/12374028K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 346504K reserved, 0K cma-reserved)
...
Jan 25 16:01:55 proust kernel: [ 0.000000] Memory: 16182536K/16592532K available (12300K kernel code, 2472K rwdata, 4252K rodata, 2408K init, 2416K bss, 409996K reserved, 0K cma-reserved)


Are those 12027524K available corresponding to the 11.8Gb the OS reports?

ie, if I took a screenshot when it indicated 16182536K, would OS reported then 16Gb available instead of 11.8 ?



Some extracts of /var/log/kern.log which might be helpful or not.



Jan 22 10:28:11 proust kernel: [    7.518122] Adding 33192956k swap on /dev/nvme0n1p5.  Priority:-2 extents:1 across:33192956k SSFS
[...]
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] Detected VRAM RAM=2048M, BAR=256M
Jan 22 10:28:11 proust kernel: [ 1.655250] [drm] RAM width 128bits DDR
Jan 22 10:28:11 proust kernel: [ 1.655422] [TTM] Zone kernel: Available graphics memory: 6044034 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Zone dma32: Available graphics memory: 2097152 kiB
Jan 22 10:28:11 proust kernel: [ 1.655423] [TTM] Initializing pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655444] [TTM] Initializing DMA pool allocator
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of VRAM memory ready
Jan 22 10:28:11 proust kernel: [ 1.655454] [drm] radeon: 2048M of GTT memory ready.
[...]
Jan 22 10:28:11 proust kernel: [ 1.844114] [drm] Memory usable by graphics device = 4096M


and also, some errors (I never checked this /var/log/kern.log file)



Jan 22 10:28:11 proust kernel: [    5.573929] EXT4-fs (nvme0n1p1): re-mounted. Opts: errors=remount-ro
...
Jan 22 10:28:11 proust kernel: [ 6.040729] thermal thermal_zone10: failed to read out thermal zone (-61)
...
Jan 22 10:28:11 proust kernel: [ 10.690615] vboxdrv: module verification failed: signature and/or required key missing - tainting kernel
...
Jan 22 10:28:16 proust kernel: [ 15.304753] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)
...
Jan 22 10:28:16 proust kernel: [ 15.304764] ACPI Error: Method parse/execution failed _GPE._E42, AE_ALREADY_EXISTS (20170831/psparse-550)
...
Jan 22 10:28:21 proust kernel: [ 20.552778] xhci_hcd 0000:3c:00.0: Host halt failed, -19
Jan 22 10:28:21 proust kernel: [ 20.552780] xhci_hcd 0000:3c:00.0: Host not accessible, reset failed.
...
Jan 22 10:30:10 proust kernel: [ 129.221450] radeon 0000:01:00.0: failed VCE resume (-22).
...
Jan 22 10:30:11 proust kernel: [ 130.876028] [drm:uvd_v1_0_ib_test [radeon]] *ERROR* radeon: fence wait timed out.
Jan 22 10:30:11 proust kernel: [ 130.876086] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 5 (-110).
Jan 22 10:30:11 proust kernel: [ 130.876107] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876149] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876190] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876230] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 6 (-12).
Jan 22 10:30:11 proust kernel: [ 130.876245] radeon 0000:01:00.0: scheduling IB failed (-12).
Jan 22 10:30:11 proust kernel: [ 130.876282] [drm:radeon_vce_get_create_msg [radeon]] *ERROR* radeon: failed to schedule ib (-12).
Jan 22 10:30:11 proust kernel: [ 130.876318] [drm:radeon_vce_ib_test [radeon]] *ERROR* radeon: failed to get create msg (-12).
Jan 22 10:30:11 proust kernel: [ 130.876355] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 7 (-12).
...
Jan 22 10:30:22 proust kernel: [ 141.892295] ACPI Error: [SPRT] Namespace lookup failure, AE_ALREADY_EXISTS (20170831/dswload2-346)


I see also a lot of non error lines:



Jan 22 18:42:28 proust kernel: [29667.466039] [drm] Reducing the compressed framebuffer size. This may lead to less power savings than a non-reduced-size. Try to increase stolen memory size if available in BIOS.


Here are some commands found on other threads:



$ cat /proc/meminfo 
MemTotal: 12324368 kB
MemFree: 267520 kB
MemAvailable: 5806556 kB
Buffers: 1055348 kB
Cached: 5303968 kB
SwapCached: 0 kB
Active: 6774156 kB
Inactive: 4251464 kB
Active(anon): 4678200 kB
Inactive(anon): 1035304 kB
Active(file): 2095956 kB
Inactive(file): 3216160 kB
Unevictable: 112 kB
Mlocked: 112 kB
SwapTotal: 33192956 kB
SwapFree: 33192956 kB
Dirty: 4360 kB
Writeback: 0 kB
AnonPages: 4666392 kB
Mapped: 912788 kB
Shmem: 1047204 kB
Slab: 724556 kB
SReclaimable: 554796 kB
SUnreclaim: 169760 kB
KernelStack: 22000 kB
PageTables: 105136 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
WritebackTmp: 0 kB
CommitLimit: 39355140 kB
Committed_AS: 18975512 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 0 kB
VmallocChunk: 0 kB
HardwareCorrupted: 0 kB
AnonHugePages: 0 kB
ShmemHugePages: 0 kB
ShmemPmdMapped: 0 kB
CmaTotal: 0 kB
CmaFree: 0 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
HugePages_Surp: 0
Hugepagesize: 2048 kB
DirectMap4k: 466080 kB
DirectMap2M: 12146688 kB
DirectMap1G: 1048576 kB

$ free
total used free shared buff/cache available
Mem: 12324368 5342192 1503780 1142692 5478396 5511600
Swap: 33192956 0 33192956


And finally, result of command dmidecode (which I found here) which looks like it sees all the RAM (2 memory devices of 16384 MB each: Handle 0x0049 and Handle 0x004B and 2 available / empty slots Handle 0x004A and Handle 0x004BC):



$ sudo dmidecode
[...]
Handle 0x0048, DMI type 16, 23 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 64 GB
Error Information Handle: Not Provided
Number Of Devices: 4

Handle 0x0049, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelA-DIMM0
Bank Locator: BANK 0
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12161215
Asset Tag: 2C0C0000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004A, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelB-DIMM0
Bank Locator: BANK 1
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004B, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 64 bits
Size: 16384 MB
Form Factor: SODIMM
Set: None
Locator: ChannelB-DIMM1
Bank Locator: BANK 2
Type: DDR4
Type Detail: Synchronous
Speed: 2133 MT/s
Manufacturer: Micron
Serial Number: 12121212
Asset Tag: 00000000
Part Number: 16ATF2G64HZ-2G1A1
Rank: 2
Configured Clock Speed: 2133 MT/s
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: 1.2 V

Handle 0x004C, DMI type 17, 40 bytes
Memory Device
Array Handle: 0x0048
Error Information Handle: Not Provided
Total Width: Unknown
Data Width: Unknown
Size: No Module Installed
Form Factor: DIMM
Set: None
Locator: ChannelA-DIMM1
Bank Locator: BANK 3
Type: Unknown
Type Detail: None
Speed: Unknown
Manufacturer: Not Specified
Serial Number: Not Specified
Asset Tag: Not Specified
Part Number: Not Specified
Rank: Unknown
Configured Clock Speed: Unknown
Minimum Voltage: Unknown
Maximum Voltage: Unknown
Configured Voltage: Unknown

Handle 0x004D, DMI type 19, 31 bytes
Memory Array Mapped Address
Starting Address: 0x00000000000
Ending Address: 0x007FFFFFFFF
Range Size: 32 GB
Physical Array Handle: 0x0048
Partition Width: 2


Any clue, explanation for my case, or information to verify is welcome.



Edit 2019-01-28



Result of memtest86 (default test, took about 7.5 hours)

It reports a FAIL with 25/48 tests passed (52%).

Could those error be responsible of Ubuntu not displaying 28/32Gb available, but other distrib like Fedora do?



enter image description here







18.04 dell laptop ram system-info






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited yesterday







el-teedee

















asked Jan 25 at 23:41









el-teedeeel-teedee

1158




1158













  • Can you run a memory test, as described in https://askubuntu.com/questions/917961/can-i-boot-memtest86-if-im-using-uefi

    – Charles Green
    yesterday











  • I added the result of memtest86. It reports 25/48 tests passed only.

    – el-teedee
    yesterday






  • 2





    I think that would qualify as errors in the memory sticks

    – Charles Green
    yesterday











  • With the borrowed 2 x 8 GB plus the single good 16 GB stick do you get 32 GB?

    – WinEunuuchs2Unix
    3 hours ago



















  • Can you run a memory test, as described in https://askubuntu.com/questions/917961/can-i-boot-memtest86-if-im-using-uefi

    – Charles Green
    yesterday











  • I added the result of memtest86. It reports 25/48 tests passed only.

    – el-teedee
    yesterday






  • 2





    I think that would qualify as errors in the memory sticks

    – Charles Green
    yesterday











  • With the borrowed 2 x 8 GB plus the single good 16 GB stick do you get 32 GB?

    – WinEunuuchs2Unix
    3 hours ago

















Can you run a memory test, as described in https://askubuntu.com/questions/917961/can-i-boot-memtest86-if-im-using-uefi

– Charles Green
yesterday





Can you run a memory test, as described in https://askubuntu.com/questions/917961/can-i-boot-memtest86-if-im-using-uefi

– Charles Green
yesterday













I added the result of memtest86. It reports 25/48 tests passed only.

– el-teedee
yesterday





I added the result of memtest86. It reports 25/48 tests passed only.

– el-teedee
yesterday




2




2





I think that would qualify as errors in the memory sticks

– Charles Green
yesterday





I think that would qualify as errors in the memory sticks

– Charles Green
yesterday













With the borrowed 2 x 8 GB plus the single good 16 GB stick do you get 32 GB?

– WinEunuuchs2Unix
3 hours ago





With the borrowed 2 x 8 GB plus the single good 16 GB stick do you get 32 GB?

– WinEunuuchs2Unix
3 hours ago










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