Permissions error on Sophos on Ubuntu Studio 16.04





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just downloaded Sophos virus detector on Ubuntu Studio 16.04. when running in terminal "savscan /" the program cannot open files where permissions are needed, I get a (Errno is 13) error ...O.K. fine I then run the program as root "sudo savscan /" and I get this error " savscan: error while loading shared libraries: libcommunicationsimpl.so.O: cannot open shared object file: No such file or directory" O.K. what does this mean? How do I correct this so I can run my program as root? Any ideas?










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    just downloaded Sophos virus detector on Ubuntu Studio 16.04. when running in terminal "savscan /" the program cannot open files where permissions are needed, I get a (Errno is 13) error ...O.K. fine I then run the program as root "sudo savscan /" and I get this error " savscan: error while loading shared libraries: libcommunicationsimpl.so.O: cannot open shared object file: No such file or directory" O.K. what does this mean? How do I correct this so I can run my program as root? Any ideas?










    share|improve this question

























      0












      0








      0








      just downloaded Sophos virus detector on Ubuntu Studio 16.04. when running in terminal "savscan /" the program cannot open files where permissions are needed, I get a (Errno is 13) error ...O.K. fine I then run the program as root "sudo savscan /" and I get this error " savscan: error while loading shared libraries: libcommunicationsimpl.so.O: cannot open shared object file: No such file or directory" O.K. what does this mean? How do I correct this so I can run my program as root? Any ideas?










      share|improve this question














      just downloaded Sophos virus detector on Ubuntu Studio 16.04. when running in terminal "savscan /" the program cannot open files where permissions are needed, I get a (Errno is 13) error ...O.K. fine I then run the program as root "sudo savscan /" and I get this error " savscan: error while loading shared libraries: libcommunicationsimpl.so.O: cannot open shared object file: No such file or directory" O.K. what does this mean? How do I correct this so I can run my program as root? Any ideas?







      software-installation






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      asked Aug 29 '16 at 6:10









      A.A.A.A.

      11




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          2 Answers
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          You need to install it in the default directory, which would be /opt/sophos-av/. I came across the same issue after trying to install it on a different partition.






          share|improve this answer
























          • Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

            – A.A.
            Sep 4 '16 at 3:49



















          0














          When you run savscan / and you receive the error



          savscan libcommunicationsimpl.so.0: cannot open shared object file: No such file or directory*


          your installation is in the default directory /opt/sophos-av and /opt is probably another mounted partition out of root directory.



          I have solved this error by uninstalling Sophos:



          /opt/sophos-av/uninstall.sh


          and installing it again in directory /usr/local/share/sophos-av






          share|improve this answer


























          • Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

            – Fabby
            Apr 6 at 21:43












          Your Answer








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          2 Answers
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          active

          oldest

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          2 Answers
          2






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          1














          You need to install it in the default directory, which would be /opt/sophos-av/. I came across the same issue after trying to install it on a different partition.






          share|improve this answer
























          • Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

            – A.A.
            Sep 4 '16 at 3:49
















          1














          You need to install it in the default directory, which would be /opt/sophos-av/. I came across the same issue after trying to install it on a different partition.






          share|improve this answer
























          • Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

            – A.A.
            Sep 4 '16 at 3:49














          1












          1








          1







          You need to install it in the default directory, which would be /opt/sophos-av/. I came across the same issue after trying to install it on a different partition.






          share|improve this answer













          You need to install it in the default directory, which would be /opt/sophos-av/. I came across the same issue after trying to install it on a different partition.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Sep 2 '16 at 14:46









          paed808paed808

          404310




          404310













          • Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

            – A.A.
            Sep 4 '16 at 3:49



















          • Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

            – A.A.
            Sep 4 '16 at 3:49

















          Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

          – A.A.
          Sep 4 '16 at 3:49





          Hey thanks for the response paed808, unfortunately that i where I have sophos... in opt/sophos-av/ When I downloaded the program, it asked me to install it in opt...=(

          – A.A.
          Sep 4 '16 at 3:49













          0














          When you run savscan / and you receive the error



          savscan libcommunicationsimpl.so.0: cannot open shared object file: No such file or directory*


          your installation is in the default directory /opt/sophos-av and /opt is probably another mounted partition out of root directory.



          I have solved this error by uninstalling Sophos:



          /opt/sophos-av/uninstall.sh


          and installing it again in directory /usr/local/share/sophos-av






          share|improve this answer


























          • Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

            – Fabby
            Apr 6 at 21:43
















          0














          When you run savscan / and you receive the error



          savscan libcommunicationsimpl.so.0: cannot open shared object file: No such file or directory*


          your installation is in the default directory /opt/sophos-av and /opt is probably another mounted partition out of root directory.



          I have solved this error by uninstalling Sophos:



          /opt/sophos-av/uninstall.sh


          and installing it again in directory /usr/local/share/sophos-av






          share|improve this answer


























          • Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

            – Fabby
            Apr 6 at 21:43














          0












          0








          0







          When you run savscan / and you receive the error



          savscan libcommunicationsimpl.so.0: cannot open shared object file: No such file or directory*


          your installation is in the default directory /opt/sophos-av and /opt is probably another mounted partition out of root directory.



          I have solved this error by uninstalling Sophos:



          /opt/sophos-av/uninstall.sh


          and installing it again in directory /usr/local/share/sophos-av






          share|improve this answer















          When you run savscan / and you receive the error



          savscan libcommunicationsimpl.so.0: cannot open shared object file: No such file or directory*


          your installation is in the default directory /opt/sophos-av and /opt is probably another mounted partition out of root directory.



          I have solved this error by uninstalling Sophos:



          /opt/sophos-av/uninstall.sh


          and installing it again in directory /usr/local/share/sophos-av







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Apr 6 at 21:42









          Fabby

          27.2k1461162




          27.2k1461162










          answered Apr 6 at 12:43









          janfaijanfai

          11




          11













          • Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

            – Fabby
            Apr 6 at 21:43



















          • Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

            – Fabby
            Apr 6 at 21:43

















          Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

          – Fabby
          Apr 6 at 21:43





          Welcome to Ask Ubuntu! ;-) Could you please review my edits and also review the editing help to improve the readability of your answers in the future... ;-)

          – Fabby
          Apr 6 at 21:43


















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