CLAMAV not working











up vote
5
down vote

favorite
1












After installation of CLAMAV and try to scan I see this error. How do I solve this? Thanks



clamscan scan
LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
ERROR: Can't open file or directory

----------- SCAN SUMMARY -----------
Known viruses: 0
Engine version: 0.98.7
Scanned directories: 0
Scanned files: 0
Infected files: 0
Data scanned: 0.00 MB
Data read: 0.00 MB (ratio 0.00:1)
Time: 0.003 sec (0 m 0 s)









share|improve this question




















  • 3




    Two thoughts for start - have you run freshclam to update clamav databases? Also - make sure that freshclam is updating databases in the same directory, where clamav is looking for them (/var/lib/clamav) - check configs for that.
    – Jacek
    Jan 14 '16 at 9:18















up vote
5
down vote

favorite
1












After installation of CLAMAV and try to scan I see this error. How do I solve this? Thanks



clamscan scan
LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
ERROR: Can't open file or directory

----------- SCAN SUMMARY -----------
Known viruses: 0
Engine version: 0.98.7
Scanned directories: 0
Scanned files: 0
Infected files: 0
Data scanned: 0.00 MB
Data read: 0.00 MB (ratio 0.00:1)
Time: 0.003 sec (0 m 0 s)









share|improve this question




















  • 3




    Two thoughts for start - have you run freshclam to update clamav databases? Also - make sure that freshclam is updating databases in the same directory, where clamav is looking for them (/var/lib/clamav) - check configs for that.
    – Jacek
    Jan 14 '16 at 9:18













up vote
5
down vote

favorite
1









up vote
5
down vote

favorite
1






1





After installation of CLAMAV and try to scan I see this error. How do I solve this? Thanks



clamscan scan
LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
ERROR: Can't open file or directory

----------- SCAN SUMMARY -----------
Known viruses: 0
Engine version: 0.98.7
Scanned directories: 0
Scanned files: 0
Infected files: 0
Data scanned: 0.00 MB
Data read: 0.00 MB (ratio 0.00:1)
Time: 0.003 sec (0 m 0 s)









share|improve this question















After installation of CLAMAV and try to scan I see this error. How do I solve this? Thanks



clamscan scan
LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
ERROR: Can't open file or directory

----------- SCAN SUMMARY -----------
Known viruses: 0
Engine version: 0.98.7
Scanned directories: 0
Scanned files: 0
Infected files: 0
Data scanned: 0.00 MB
Data read: 0.00 MB (ratio 0.00:1)
Time: 0.003 sec (0 m 0 s)






antivirus clamav






share|improve this question















share|improve this question













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edited Jan 14 '16 at 11:22









andrew.46

21k1468144




21k1468144










asked Jan 14 '16 at 7:49









user493044

26112




26112








  • 3




    Two thoughts for start - have you run freshclam to update clamav databases? Also - make sure that freshclam is updating databases in the same directory, where clamav is looking for them (/var/lib/clamav) - check configs for that.
    – Jacek
    Jan 14 '16 at 9:18














  • 3




    Two thoughts for start - have you run freshclam to update clamav databases? Also - make sure that freshclam is updating databases in the same directory, where clamav is looking for them (/var/lib/clamav) - check configs for that.
    – Jacek
    Jan 14 '16 at 9:18








3




3




Two thoughts for start - have you run freshclam to update clamav databases? Also - make sure that freshclam is updating databases in the same directory, where clamav is looking for them (/var/lib/clamav) - check configs for that.
– Jacek
Jan 14 '16 at 9:18




Two thoughts for start - have you run freshclam to update clamav databases? Also - make sure that freshclam is updating databases in the same directory, where clamav is looking for them (/var/lib/clamav) - check configs for that.
– Jacek
Jan 14 '16 at 9:18










5 Answers
5






active

oldest

votes

















up vote
7
down vote













Steps 1-3 below include commands run in a terminal. Please read carefully so that you understand what you are doing.





  1. Remove potentially bad AV installations:



    sudo apt-get remove clamav 
    sudo apt-get remove clamtk
    sudo apt-get remove freshclam
    sudo apt-get clean
    sudo apt-get autoremove



  2. Reinstall AV:



    sudo apt-get install clamav        #Terminal Version
    sudo apt-get install clamtk #GUI version



  3. Update AV Database:



    sudo freshclam               #takes ~30 minutes to download definitions



  4. Configure AV & Scan:

    This example uses clamtk only



    clamtk                      #Opens GUI


    toggle all options under Settings tab:



    Network




    • toggle proxy and type http://127.0.0.1

    • toggle / reselect **No Proxy **(to gray out what you entered above)


    Update Assistant




    • toggle manual update option and click apply and back

    • toggle automatic update option and click apply and back


    You should now see updated definition count



    Scan a Directory




    • select directory you want scanned. For system scan I toggled the entire system (not just /root or /usr)

    • Click scan and a progress box will appear.




Final Note: typing the phrase --help (without quotations) following command gives some hints. With APT commands you can pass the option -y to say yes to installing all dependencies for the requested package.



This is what I had to do to get clam working, perhaps a glitch for both clamtk and clamav (problem with both). Hope this helps someone else!!!






share|improve this answer























  • in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
    – ChaosPredictor
    Jul 3 '17 at 12:11


















up vote
6
down vote













The error message tells the tale: LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav and Known viruses: 0



You need



clamav-freshclam - anti-virus utility for Unix - virus database update utility


Also ensure that user running the scan has read access to /var/lib/clamav.






share|improve this answer




























    up vote
    1
    down vote













    Install clamdscan by running:



    sudo apt-get install clamdscan





    share|improve this answer






























      up vote
      0
      down vote













      I had to manually create and set the directory /var/lib/clamav to 777, then run freshclam. This downloaded all the signatures and updated clamav, and all seems well now.






      share|improve this answer




























        up vote
        0
        down vote













        cuongpv@anonymouse /home> clamscan --infected --remove --recursive /home
        LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
        ERROR: Can't open file or directory

        ----------- SCAN SUMMARY -----------
        Known viruses: 0
        Engine version: 0.100.2
        Scanned directories: 0
        Scanned files: 0
        Infected files: 0
        Data scanned: 0.00 MB
        Data read: 0.00 MB (ratio 0.00:1)
        Time: 0.003 sec (0 m 0 s)


        No supported database files found in /var/lib/clamav it mean the database still not avaible to use. Almost of this case is you have just installed clamav. So you need to wait util the database update completed.



        You can check with: ps aux | grep clam
        The result should be



        clamav   29675  3.5  0.3 154276 27632 ?        Ss   11:36   0:08 /usr/bin/freshclam -d --foreground=true


        Waiting for util the database update complete.



        Hope useful for you.






        share|improve this answer








        New contributor




        Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.


















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          5 Answers
          5






          active

          oldest

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          5 Answers
          5






          active

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          active

          oldest

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          up vote
          7
          down vote













          Steps 1-3 below include commands run in a terminal. Please read carefully so that you understand what you are doing.





          1. Remove potentially bad AV installations:



            sudo apt-get remove clamav 
            sudo apt-get remove clamtk
            sudo apt-get remove freshclam
            sudo apt-get clean
            sudo apt-get autoremove



          2. Reinstall AV:



            sudo apt-get install clamav        #Terminal Version
            sudo apt-get install clamtk #GUI version



          3. Update AV Database:



            sudo freshclam               #takes ~30 minutes to download definitions



          4. Configure AV & Scan:

            This example uses clamtk only



            clamtk                      #Opens GUI


            toggle all options under Settings tab:



            Network




            • toggle proxy and type http://127.0.0.1

            • toggle / reselect **No Proxy **(to gray out what you entered above)


            Update Assistant




            • toggle manual update option and click apply and back

            • toggle automatic update option and click apply and back


            You should now see updated definition count



            Scan a Directory




            • select directory you want scanned. For system scan I toggled the entire system (not just /root or /usr)

            • Click scan and a progress box will appear.




          Final Note: typing the phrase --help (without quotations) following command gives some hints. With APT commands you can pass the option -y to say yes to installing all dependencies for the requested package.



          This is what I had to do to get clam working, perhaps a glitch for both clamtk and clamav (problem with both). Hope this helps someone else!!!






          share|improve this answer























          • in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
            – ChaosPredictor
            Jul 3 '17 at 12:11















          up vote
          7
          down vote













          Steps 1-3 below include commands run in a terminal. Please read carefully so that you understand what you are doing.





          1. Remove potentially bad AV installations:



            sudo apt-get remove clamav 
            sudo apt-get remove clamtk
            sudo apt-get remove freshclam
            sudo apt-get clean
            sudo apt-get autoremove



          2. Reinstall AV:



            sudo apt-get install clamav        #Terminal Version
            sudo apt-get install clamtk #GUI version



          3. Update AV Database:



            sudo freshclam               #takes ~30 minutes to download definitions



          4. Configure AV & Scan:

            This example uses clamtk only



            clamtk                      #Opens GUI


            toggle all options under Settings tab:



            Network




            • toggle proxy and type http://127.0.0.1

            • toggle / reselect **No Proxy **(to gray out what you entered above)


            Update Assistant




            • toggle manual update option and click apply and back

            • toggle automatic update option and click apply and back


            You should now see updated definition count



            Scan a Directory




            • select directory you want scanned. For system scan I toggled the entire system (not just /root or /usr)

            • Click scan and a progress box will appear.




          Final Note: typing the phrase --help (without quotations) following command gives some hints. With APT commands you can pass the option -y to say yes to installing all dependencies for the requested package.



          This is what I had to do to get clam working, perhaps a glitch for both clamtk and clamav (problem with both). Hope this helps someone else!!!






          share|improve this answer























          • in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
            – ChaosPredictor
            Jul 3 '17 at 12:11













          up vote
          7
          down vote










          up vote
          7
          down vote









          Steps 1-3 below include commands run in a terminal. Please read carefully so that you understand what you are doing.





          1. Remove potentially bad AV installations:



            sudo apt-get remove clamav 
            sudo apt-get remove clamtk
            sudo apt-get remove freshclam
            sudo apt-get clean
            sudo apt-get autoremove



          2. Reinstall AV:



            sudo apt-get install clamav        #Terminal Version
            sudo apt-get install clamtk #GUI version



          3. Update AV Database:



            sudo freshclam               #takes ~30 minutes to download definitions



          4. Configure AV & Scan:

            This example uses clamtk only



            clamtk                      #Opens GUI


            toggle all options under Settings tab:



            Network




            • toggle proxy and type http://127.0.0.1

            • toggle / reselect **No Proxy **(to gray out what you entered above)


            Update Assistant




            • toggle manual update option and click apply and back

            • toggle automatic update option and click apply and back


            You should now see updated definition count



            Scan a Directory




            • select directory you want scanned. For system scan I toggled the entire system (not just /root or /usr)

            • Click scan and a progress box will appear.




          Final Note: typing the phrase --help (without quotations) following command gives some hints. With APT commands you can pass the option -y to say yes to installing all dependencies for the requested package.



          This is what I had to do to get clam working, perhaps a glitch for both clamtk and clamav (problem with both). Hope this helps someone else!!!






          share|improve this answer














          Steps 1-3 below include commands run in a terminal. Please read carefully so that you understand what you are doing.





          1. Remove potentially bad AV installations:



            sudo apt-get remove clamav 
            sudo apt-get remove clamtk
            sudo apt-get remove freshclam
            sudo apt-get clean
            sudo apt-get autoremove



          2. Reinstall AV:



            sudo apt-get install clamav        #Terminal Version
            sudo apt-get install clamtk #GUI version



          3. Update AV Database:



            sudo freshclam               #takes ~30 minutes to download definitions



          4. Configure AV & Scan:

            This example uses clamtk only



            clamtk                      #Opens GUI


            toggle all options under Settings tab:



            Network




            • toggle proxy and type http://127.0.0.1

            • toggle / reselect **No Proxy **(to gray out what you entered above)


            Update Assistant




            • toggle manual update option and click apply and back

            • toggle automatic update option and click apply and back


            You should now see updated definition count



            Scan a Directory




            • select directory you want scanned. For system scan I toggled the entire system (not just /root or /usr)

            • Click scan and a progress box will appear.




          Final Note: typing the phrase --help (without quotations) following command gives some hints. With APT commands you can pass the option -y to say yes to installing all dependencies for the requested package.



          This is what I had to do to get clam working, perhaps a glitch for both clamtk and clamav (problem with both). Hope this helps someone else!!!







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited Nov 9 '17 at 6:16









          Zanna

          48.9k13123234




          48.9k13123234










          answered Apr 2 '16 at 20:04









          SierraJuliet

          9112




          9112












          • in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
            – ChaosPredictor
            Jul 3 '17 at 12:11


















          • in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
            – ChaosPredictor
            Jul 3 '17 at 12:11
















          in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
          – ChaosPredictor
          Jul 3 '17 at 12:11




          in my case I should kill freshclam before step 3, by: sudo pkill -15 -x freshclam
          – ChaosPredictor
          Jul 3 '17 at 12:11












          up vote
          6
          down vote













          The error message tells the tale: LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav and Known viruses: 0



          You need



          clamav-freshclam - anti-virus utility for Unix - virus database update utility


          Also ensure that user running the scan has read access to /var/lib/clamav.






          share|improve this answer

























            up vote
            6
            down vote













            The error message tells the tale: LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav and Known viruses: 0



            You need



            clamav-freshclam - anti-virus utility for Unix - virus database update utility


            Also ensure that user running the scan has read access to /var/lib/clamav.






            share|improve this answer























              up vote
              6
              down vote










              up vote
              6
              down vote









              The error message tells the tale: LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav and Known viruses: 0



              You need



              clamav-freshclam - anti-virus utility for Unix - virus database update utility


              Also ensure that user running the scan has read access to /var/lib/clamav.






              share|improve this answer












              The error message tells the tale: LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav and Known viruses: 0



              You need



              clamav-freshclam - anti-virus utility for Unix - virus database update utility


              Also ensure that user running the scan has read access to /var/lib/clamav.







              share|improve this answer












              share|improve this answer



              share|improve this answer










              answered Jan 14 '16 at 11:27









              waltinator

              21.6k74169




              21.6k74169






















                  up vote
                  1
                  down vote













                  Install clamdscan by running:



                  sudo apt-get install clamdscan





                  share|improve this answer



























                    up vote
                    1
                    down vote













                    Install clamdscan by running:



                    sudo apt-get install clamdscan





                    share|improve this answer

























                      up vote
                      1
                      down vote










                      up vote
                      1
                      down vote









                      Install clamdscan by running:



                      sudo apt-get install clamdscan





                      share|improve this answer














                      Install clamdscan by running:



                      sudo apt-get install clamdscan






                      share|improve this answer














                      share|improve this answer



                      share|improve this answer








                      edited Nov 9 '17 at 3:20









                      Kaz Wolfe

                      25.8k1373132




                      25.8k1373132










                      answered Nov 9 '17 at 0:51









                      Tono

                      111




                      111






















                          up vote
                          0
                          down vote













                          I had to manually create and set the directory /var/lib/clamav to 777, then run freshclam. This downloaded all the signatures and updated clamav, and all seems well now.






                          share|improve this answer

























                            up vote
                            0
                            down vote













                            I had to manually create and set the directory /var/lib/clamav to 777, then run freshclam. This downloaded all the signatures and updated clamav, and all seems well now.






                            share|improve this answer























                              up vote
                              0
                              down vote










                              up vote
                              0
                              down vote









                              I had to manually create and set the directory /var/lib/clamav to 777, then run freshclam. This downloaded all the signatures and updated clamav, and all seems well now.






                              share|improve this answer












                              I had to manually create and set the directory /var/lib/clamav to 777, then run freshclam. This downloaded all the signatures and updated clamav, and all seems well now.







                              share|improve this answer












                              share|improve this answer



                              share|improve this answer










                              answered Nov 25 '17 at 2:59









                              RedLee

                              1




                              1






















                                  up vote
                                  0
                                  down vote













                                  cuongpv@anonymouse /home> clamscan --infected --remove --recursive /home
                                  LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
                                  ERROR: Can't open file or directory

                                  ----------- SCAN SUMMARY -----------
                                  Known viruses: 0
                                  Engine version: 0.100.2
                                  Scanned directories: 0
                                  Scanned files: 0
                                  Infected files: 0
                                  Data scanned: 0.00 MB
                                  Data read: 0.00 MB (ratio 0.00:1)
                                  Time: 0.003 sec (0 m 0 s)


                                  No supported database files found in /var/lib/clamav it mean the database still not avaible to use. Almost of this case is you have just installed clamav. So you need to wait util the database update completed.



                                  You can check with: ps aux | grep clam
                                  The result should be



                                  clamav   29675  3.5  0.3 154276 27632 ?        Ss   11:36   0:08 /usr/bin/freshclam -d --foreground=true


                                  Waiting for util the database update complete.



                                  Hope useful for you.






                                  share|improve this answer








                                  New contributor




                                  Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                  Check out our Code of Conduct.






















                                    up vote
                                    0
                                    down vote













                                    cuongpv@anonymouse /home> clamscan --infected --remove --recursive /home
                                    LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
                                    ERROR: Can't open file or directory

                                    ----------- SCAN SUMMARY -----------
                                    Known viruses: 0
                                    Engine version: 0.100.2
                                    Scanned directories: 0
                                    Scanned files: 0
                                    Infected files: 0
                                    Data scanned: 0.00 MB
                                    Data read: 0.00 MB (ratio 0.00:1)
                                    Time: 0.003 sec (0 m 0 s)


                                    No supported database files found in /var/lib/clamav it mean the database still not avaible to use. Almost of this case is you have just installed clamav. So you need to wait util the database update completed.



                                    You can check with: ps aux | grep clam
                                    The result should be



                                    clamav   29675  3.5  0.3 154276 27632 ?        Ss   11:36   0:08 /usr/bin/freshclam -d --foreground=true


                                    Waiting for util the database update complete.



                                    Hope useful for you.






                                    share|improve this answer








                                    New contributor




                                    Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                    Check out our Code of Conduct.




















                                      up vote
                                      0
                                      down vote










                                      up vote
                                      0
                                      down vote









                                      cuongpv@anonymouse /home> clamscan --infected --remove --recursive /home
                                      LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
                                      ERROR: Can't open file or directory

                                      ----------- SCAN SUMMARY -----------
                                      Known viruses: 0
                                      Engine version: 0.100.2
                                      Scanned directories: 0
                                      Scanned files: 0
                                      Infected files: 0
                                      Data scanned: 0.00 MB
                                      Data read: 0.00 MB (ratio 0.00:1)
                                      Time: 0.003 sec (0 m 0 s)


                                      No supported database files found in /var/lib/clamav it mean the database still not avaible to use. Almost of this case is you have just installed clamav. So you need to wait util the database update completed.



                                      You can check with: ps aux | grep clam
                                      The result should be



                                      clamav   29675  3.5  0.3 154276 27632 ?        Ss   11:36   0:08 /usr/bin/freshclam -d --foreground=true


                                      Waiting for util the database update complete.



                                      Hope useful for you.






                                      share|improve this answer








                                      New contributor




                                      Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                      Check out our Code of Conduct.









                                      cuongpv@anonymouse /home> clamscan --infected --remove --recursive /home
                                      LibClamAV Error: cli_loaddbdir(): No supported database files found in /var/lib/clamav
                                      ERROR: Can't open file or directory

                                      ----------- SCAN SUMMARY -----------
                                      Known viruses: 0
                                      Engine version: 0.100.2
                                      Scanned directories: 0
                                      Scanned files: 0
                                      Infected files: 0
                                      Data scanned: 0.00 MB
                                      Data read: 0.00 MB (ratio 0.00:1)
                                      Time: 0.003 sec (0 m 0 s)


                                      No supported database files found in /var/lib/clamav it mean the database still not avaible to use. Almost of this case is you have just installed clamav. So you need to wait util the database update completed.



                                      You can check with: ps aux | grep clam
                                      The result should be



                                      clamav   29675  3.5  0.3 154276 27632 ?        Ss   11:36   0:08 /usr/bin/freshclam -d --foreground=true


                                      Waiting for util the database update complete.



                                      Hope useful for you.







                                      share|improve this answer








                                      New contributor




                                      Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                      Check out our Code of Conduct.









                                      share|improve this answer



                                      share|improve this answer






                                      New contributor




                                      Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                      Check out our Code of Conduct.









                                      answered 2 days ago









                                      Phan Cường

                                      1




                                      1




                                      New contributor




                                      Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                      Check out our Code of Conduct.





                                      New contributor





                                      Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                                      Check out our Code of Conduct.






                                      Phan Cường is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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