Battery indicator ALWAYS says Using Battery Power - even when plugged in - ASUS laptop











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I have an ASUS N550JK laptop (BIOS version 204) running Ubuntu 14.04 (3.13.0-43-generic kernel).



My issue is that the battery indicator ALWAYS shows that it's using battery power - even when plugged in and fully charged. So even though I have selected to show the battery status in the menu bar only when charging or in use (in power settings), it is ALWAYS displayed. When it reaches a full charge, the indicator icon will either show just the percentage (usually 99% or 100%), or sometimes a very big number for time (like 22:14) along with the percentage. If I go to the power settings menu, it always says "Using battery power", with something like 40 hours remaining. This is all while plugged in and fully charged.



Are there any fixes less drastic than trying to update BIOS, or is a BIOS update necessary to fix this? The latest BIOS version is 208 according to the ASUS website, but the (very brief) descriptions of the updates don't mention anything about battery issues. If at all possible I'd like to avoid updating BIOS because of the risk involved.



I've already tried letting the battery drain all the way and then charging to full, with no luck.



Thanks in advance!










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  • I have the same issue on Asus K551LN. It seems to be a linux firmware related problem because when I boot windows 8.1 (I have a dual boot) the power/battery indicator works correctly.
    – MartinH
    Feb 21 '15 at 20:32












  • You should update on Kernel 3.16. Maybe a new Kernel will fix your problem. If you dont know how to do this follow these steps: ubuntuforums.org/showthread.php?t=2266369. Remember that the new kernel will just be supported until the next LTS version.
    – MofaSofa
    Mar 4 '15 at 11:22










  • I have this laptop, but on BIOS version 208. I am dual booting 15.04 and Yosemite 10.10.3. I had the same problem under OS X, but was able to patch my DSDT to correct the problem. I am trying to compile the DSDT for Linux, but getting errors. I will keep trying.
    – user420996
    Jun 17 '15 at 12:12















up vote
2
down vote

favorite
1












I have an ASUS N550JK laptop (BIOS version 204) running Ubuntu 14.04 (3.13.0-43-generic kernel).



My issue is that the battery indicator ALWAYS shows that it's using battery power - even when plugged in and fully charged. So even though I have selected to show the battery status in the menu bar only when charging or in use (in power settings), it is ALWAYS displayed. When it reaches a full charge, the indicator icon will either show just the percentage (usually 99% or 100%), or sometimes a very big number for time (like 22:14) along with the percentage. If I go to the power settings menu, it always says "Using battery power", with something like 40 hours remaining. This is all while plugged in and fully charged.



Are there any fixes less drastic than trying to update BIOS, or is a BIOS update necessary to fix this? The latest BIOS version is 208 according to the ASUS website, but the (very brief) descriptions of the updates don't mention anything about battery issues. If at all possible I'd like to avoid updating BIOS because of the risk involved.



I've already tried letting the battery drain all the way and then charging to full, with no luck.



Thanks in advance!










share|improve this question






















  • I have the same issue on Asus K551LN. It seems to be a linux firmware related problem because when I boot windows 8.1 (I have a dual boot) the power/battery indicator works correctly.
    – MartinH
    Feb 21 '15 at 20:32












  • You should update on Kernel 3.16. Maybe a new Kernel will fix your problem. If you dont know how to do this follow these steps: ubuntuforums.org/showthread.php?t=2266369. Remember that the new kernel will just be supported until the next LTS version.
    – MofaSofa
    Mar 4 '15 at 11:22










  • I have this laptop, but on BIOS version 208. I am dual booting 15.04 and Yosemite 10.10.3. I had the same problem under OS X, but was able to patch my DSDT to correct the problem. I am trying to compile the DSDT for Linux, but getting errors. I will keep trying.
    – user420996
    Jun 17 '15 at 12:12













up vote
2
down vote

favorite
1









up vote
2
down vote

favorite
1






1





I have an ASUS N550JK laptop (BIOS version 204) running Ubuntu 14.04 (3.13.0-43-generic kernel).



My issue is that the battery indicator ALWAYS shows that it's using battery power - even when plugged in and fully charged. So even though I have selected to show the battery status in the menu bar only when charging or in use (in power settings), it is ALWAYS displayed. When it reaches a full charge, the indicator icon will either show just the percentage (usually 99% or 100%), or sometimes a very big number for time (like 22:14) along with the percentage. If I go to the power settings menu, it always says "Using battery power", with something like 40 hours remaining. This is all while plugged in and fully charged.



Are there any fixes less drastic than trying to update BIOS, or is a BIOS update necessary to fix this? The latest BIOS version is 208 according to the ASUS website, but the (very brief) descriptions of the updates don't mention anything about battery issues. If at all possible I'd like to avoid updating BIOS because of the risk involved.



I've already tried letting the battery drain all the way and then charging to full, with no luck.



Thanks in advance!










share|improve this question













I have an ASUS N550JK laptop (BIOS version 204) running Ubuntu 14.04 (3.13.0-43-generic kernel).



My issue is that the battery indicator ALWAYS shows that it's using battery power - even when plugged in and fully charged. So even though I have selected to show the battery status in the menu bar only when charging or in use (in power settings), it is ALWAYS displayed. When it reaches a full charge, the indicator icon will either show just the percentage (usually 99% or 100%), or sometimes a very big number for time (like 22:14) along with the percentage. If I go to the power settings menu, it always says "Using battery power", with something like 40 hours remaining. This is all while plugged in and fully charged.



Are there any fixes less drastic than trying to update BIOS, or is a BIOS update necessary to fix this? The latest BIOS version is 208 according to the ASUS website, but the (very brief) descriptions of the updates don't mention anything about battery issues. If at all possible I'd like to avoid updating BIOS because of the risk involved.



I've already tried letting the battery drain all the way and then charging to full, with no luck.



Thanks in advance!







14.04 indicator asus battery






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asked Feb 18 '15 at 19:55









acr

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115












  • I have the same issue on Asus K551LN. It seems to be a linux firmware related problem because when I boot windows 8.1 (I have a dual boot) the power/battery indicator works correctly.
    – MartinH
    Feb 21 '15 at 20:32












  • You should update on Kernel 3.16. Maybe a new Kernel will fix your problem. If you dont know how to do this follow these steps: ubuntuforums.org/showthread.php?t=2266369. Remember that the new kernel will just be supported until the next LTS version.
    – MofaSofa
    Mar 4 '15 at 11:22










  • I have this laptop, but on BIOS version 208. I am dual booting 15.04 and Yosemite 10.10.3. I had the same problem under OS X, but was able to patch my DSDT to correct the problem. I am trying to compile the DSDT for Linux, but getting errors. I will keep trying.
    – user420996
    Jun 17 '15 at 12:12


















  • I have the same issue on Asus K551LN. It seems to be a linux firmware related problem because when I boot windows 8.1 (I have a dual boot) the power/battery indicator works correctly.
    – MartinH
    Feb 21 '15 at 20:32












  • You should update on Kernel 3.16. Maybe a new Kernel will fix your problem. If you dont know how to do this follow these steps: ubuntuforums.org/showthread.php?t=2266369. Remember that the new kernel will just be supported until the next LTS version.
    – MofaSofa
    Mar 4 '15 at 11:22










  • I have this laptop, but on BIOS version 208. I am dual booting 15.04 and Yosemite 10.10.3. I had the same problem under OS X, but was able to patch my DSDT to correct the problem. I am trying to compile the DSDT for Linux, but getting errors. I will keep trying.
    – user420996
    Jun 17 '15 at 12:12
















I have the same issue on Asus K551LN. It seems to be a linux firmware related problem because when I boot windows 8.1 (I have a dual boot) the power/battery indicator works correctly.
– MartinH
Feb 21 '15 at 20:32






I have the same issue on Asus K551LN. It seems to be a linux firmware related problem because when I boot windows 8.1 (I have a dual boot) the power/battery indicator works correctly.
– MartinH
Feb 21 '15 at 20:32














You should update on Kernel 3.16. Maybe a new Kernel will fix your problem. If you dont know how to do this follow these steps: ubuntuforums.org/showthread.php?t=2266369. Remember that the new kernel will just be supported until the next LTS version.
– MofaSofa
Mar 4 '15 at 11:22




You should update on Kernel 3.16. Maybe a new Kernel will fix your problem. If you dont know how to do this follow these steps: ubuntuforums.org/showthread.php?t=2266369. Remember that the new kernel will just be supported until the next LTS version.
– MofaSofa
Mar 4 '15 at 11:22












I have this laptop, but on BIOS version 208. I am dual booting 15.04 and Yosemite 10.10.3. I had the same problem under OS X, but was able to patch my DSDT to correct the problem. I am trying to compile the DSDT for Linux, but getting errors. I will keep trying.
– user420996
Jun 17 '15 at 12:12




I have this laptop, but on BIOS version 208. I am dual booting 15.04 and Yosemite 10.10.3. I had the same problem under OS X, but was able to patch my DSDT to correct the problem. I am trying to compile the DSDT for Linux, but getting errors. I will keep trying.
– user420996
Jun 17 '15 at 12:12










3 Answers
3






active

oldest

votes

















up vote
2
down vote













I would turn the laptop off and take out the battery and plug it in to see if it thinks it is on battery power that should make work I think.






share|improve this answer




























    up vote
    1
    down vote













    It seem there is a bug in the acpi, this could be corrected with a modded DSDT but i don't know how to make it load in Ubuntu (tried and failed on my N551JM)
    here is what user Vmonheros write about it:



    The culprit is here, inside method FBST (called inside _BST)



    Store (Zero, Local0)

    If (^^LPCB.EC0.ACAP ())

    {

    Store (One, Local0)

    }



    So Local0=1 if the laptop is on power, fine ;)


    If (Local0)

    {

    If (CHGS (Zero)) here CHGS =0 id battery is charging

    {

    Store (0x02, Local0)

    }

    Else

    {

    Store (One, Local0) The error is here, if I'm on power and battery is not charging, we must store zero, not one !

    }

    }

    Else

    {

    Store (One, Local0)
    }



    With this "small" correction, everything works well now.






    share|improve this answer





















    • github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
      – Simon D
      Dec 6 at 10:41


















    up vote
    0
    down vote













    More discussion of similar problem here:



    https://ubuntuforums.org/archive/index.php/t-2195607.html



    For me removing the power supply did not affect the battery state (was still "discharging"), however it was detecting the presence of the power cable (as cat /sys/class/power_supply/AC0/online returns 1).



    The instructions below from aceat64 at link above fixed it:





    1. Unplug the laptop

    2. Hold power button until the laptop powers down

    3. Plug in the power cord, the connector should stay amber. If it flashes amber/green it's not charging.







    share|improve this answer




















      protected by Community Jun 17 '15 at 19:12



      Thank you for your interest in this question.
      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



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      3 Answers
      3






      active

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      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

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      active

      oldest

      votes








      up vote
      2
      down vote













      I would turn the laptop off and take out the battery and plug it in to see if it thinks it is on battery power that should make work I think.






      share|improve this answer

























        up vote
        2
        down vote













        I would turn the laptop off and take out the battery and plug it in to see if it thinks it is on battery power that should make work I think.






        share|improve this answer























          up vote
          2
          down vote










          up vote
          2
          down vote









          I would turn the laptop off and take out the battery and plug it in to see if it thinks it is on battery power that should make work I think.






          share|improve this answer












          I would turn the laptop off and take out the battery and plug it in to see if it thinks it is on battery power that should make work I think.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Feb 18 '15 at 20:24









          Bolun Thompson

          213




          213
























              up vote
              1
              down vote













              It seem there is a bug in the acpi, this could be corrected with a modded DSDT but i don't know how to make it load in Ubuntu (tried and failed on my N551JM)
              here is what user Vmonheros write about it:



              The culprit is here, inside method FBST (called inside _BST)



              Store (Zero, Local0)

              If (^^LPCB.EC0.ACAP ())

              {

              Store (One, Local0)

              }



              So Local0=1 if the laptop is on power, fine ;)


              If (Local0)

              {

              If (CHGS (Zero)) here CHGS =0 id battery is charging

              {

              Store (0x02, Local0)

              }

              Else

              {

              Store (One, Local0) The error is here, if I'm on power and battery is not charging, we must store zero, not one !

              }

              }

              Else

              {

              Store (One, Local0)
              }



              With this "small" correction, everything works well now.






              share|improve this answer





















              • github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
                – Simon D
                Dec 6 at 10:41















              up vote
              1
              down vote













              It seem there is a bug in the acpi, this could be corrected with a modded DSDT but i don't know how to make it load in Ubuntu (tried and failed on my N551JM)
              here is what user Vmonheros write about it:



              The culprit is here, inside method FBST (called inside _BST)



              Store (Zero, Local0)

              If (^^LPCB.EC0.ACAP ())

              {

              Store (One, Local0)

              }



              So Local0=1 if the laptop is on power, fine ;)


              If (Local0)

              {

              If (CHGS (Zero)) here CHGS =0 id battery is charging

              {

              Store (0x02, Local0)

              }

              Else

              {

              Store (One, Local0) The error is here, if I'm on power and battery is not charging, we must store zero, not one !

              }

              }

              Else

              {

              Store (One, Local0)
              }



              With this "small" correction, everything works well now.






              share|improve this answer





















              • github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
                – Simon D
                Dec 6 at 10:41













              up vote
              1
              down vote










              up vote
              1
              down vote









              It seem there is a bug in the acpi, this could be corrected with a modded DSDT but i don't know how to make it load in Ubuntu (tried and failed on my N551JM)
              here is what user Vmonheros write about it:



              The culprit is here, inside method FBST (called inside _BST)



              Store (Zero, Local0)

              If (^^LPCB.EC0.ACAP ())

              {

              Store (One, Local0)

              }



              So Local0=1 if the laptop is on power, fine ;)


              If (Local0)

              {

              If (CHGS (Zero)) here CHGS =0 id battery is charging

              {

              Store (0x02, Local0)

              }

              Else

              {

              Store (One, Local0) The error is here, if I'm on power and battery is not charging, we must store zero, not one !

              }

              }

              Else

              {

              Store (One, Local0)
              }



              With this "small" correction, everything works well now.






              share|improve this answer












              It seem there is a bug in the acpi, this could be corrected with a modded DSDT but i don't know how to make it load in Ubuntu (tried and failed on my N551JM)
              here is what user Vmonheros write about it:



              The culprit is here, inside method FBST (called inside _BST)



              Store (Zero, Local0)

              If (^^LPCB.EC0.ACAP ())

              {

              Store (One, Local0)

              }



              So Local0=1 if the laptop is on power, fine ;)


              If (Local0)

              {

              If (CHGS (Zero)) here CHGS =0 id battery is charging

              {

              Store (0x02, Local0)

              }

              Else

              {

              Store (One, Local0) The error is here, if I'm on power and battery is not charging, we must store zero, not one !

              }

              }

              Else

              {

              Store (One, Local0)
              }



              With this "small" correction, everything works well now.







              share|improve this answer












              share|improve this answer



              share|improve this answer










              answered Apr 19 '15 at 19:59









              shutt1e

              111




              111












              • github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
                – Simon D
                Dec 6 at 10:41


















              • github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
                – Simon D
                Dec 6 at 10:41
















              github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
              – Simon D
              Dec 6 at 10:41




              github.com/RehabMan/OS-X-ACPI-Battery-Driver/issues/7 has the comments from Vmonheros
              – Simon D
              Dec 6 at 10:41










              up vote
              0
              down vote













              More discussion of similar problem here:



              https://ubuntuforums.org/archive/index.php/t-2195607.html



              For me removing the power supply did not affect the battery state (was still "discharging"), however it was detecting the presence of the power cable (as cat /sys/class/power_supply/AC0/online returns 1).



              The instructions below from aceat64 at link above fixed it:





              1. Unplug the laptop

              2. Hold power button until the laptop powers down

              3. Plug in the power cord, the connector should stay amber. If it flashes amber/green it's not charging.







              share|improve this answer

























                up vote
                0
                down vote













                More discussion of similar problem here:



                https://ubuntuforums.org/archive/index.php/t-2195607.html



                For me removing the power supply did not affect the battery state (was still "discharging"), however it was detecting the presence of the power cable (as cat /sys/class/power_supply/AC0/online returns 1).



                The instructions below from aceat64 at link above fixed it:





                1. Unplug the laptop

                2. Hold power button until the laptop powers down

                3. Plug in the power cord, the connector should stay amber. If it flashes amber/green it's not charging.







                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  More discussion of similar problem here:



                  https://ubuntuforums.org/archive/index.php/t-2195607.html



                  For me removing the power supply did not affect the battery state (was still "discharging"), however it was detecting the presence of the power cable (as cat /sys/class/power_supply/AC0/online returns 1).



                  The instructions below from aceat64 at link above fixed it:





                  1. Unplug the laptop

                  2. Hold power button until the laptop powers down

                  3. Plug in the power cord, the connector should stay amber. If it flashes amber/green it's not charging.







                  share|improve this answer












                  More discussion of similar problem here:



                  https://ubuntuforums.org/archive/index.php/t-2195607.html



                  For me removing the power supply did not affect the battery state (was still "discharging"), however it was detecting the presence of the power cable (as cat /sys/class/power_supply/AC0/online returns 1).



                  The instructions below from aceat64 at link above fixed it:





                  1. Unplug the laptop

                  2. Hold power button until the laptop powers down

                  3. Plug in the power cord, the connector should stay amber. If it flashes amber/green it's not charging.








                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Dec 10 at 1:22









                  Simon D

                  23124




                  23124

















                      protected by Community Jun 17 '15 at 19:12



                      Thank you for your interest in this question.
                      Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



                      Would you like to answer one of these unanswered questions instead?



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