USB Headsets not detected on 16.10












2














I have a USB SteelSeries 9H with their own soundcard. It used to work by default on 16.04, but after the upgrade they do not anymore.



When I plug them in and execute cat /proc/asound/cards I get



     0 [PCH            ]: HDA-Intel - HDA Intel PCH

                      HDA Intel PCH at 0xd3710000 irq 31

 1 [Headset        ]: USB-Audio - SteelSeries SC2 USB Headset

                      SteelSeries SteelSeries SC2 USB Headset at usb-0000:00:14.0-3, full speed


I uninstalled alsmixer and pulsaudio, I tried running alsmixer and set the headphones (they are visible there) to be used default, but I get



cannot load mixer controls: Invalid argument


Under the Sound option in Ubuntu, the headphones are not visible at all. Put if I plug any other headphones via jack (not USB) they work properly.



Nevertheless, if I plug them in with dmesg --follow running, I can see the system detects them. Log below



[ 1343.477597] usb 3-3: new full-speed USB device number 8 using xhci_hcd

[ 1343.621952] usb 3-3: New USB device found, idVendor=1038, idProduct=1216

[ 1343.621958] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3

[ 1343.621960] usb 3-3: Product: SteelSeries SC2 USB Headset

[ 1343.621961] usb 3-3: Manufacturer: SteelSeries

[ 1343.621963] usb 3-3: SerialNumber: 000000000000

[ 1343.623863] usb 3-3: 2:1: cannot get freq at ep 0x1

[ 1343.624160] usb 3-3: 2:2: cannot get freq at ep 0x1

[ 1343.624453] usb 3-3: 2:3: cannot get freq at ep 0x1

[ 1343.627740] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.628841] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.629938] usb 3-3: 10:0: cannot get min/max values for control 5 (id 10)

[ 1343.630944] usb 3-3: 10:0: cannot get min/max values for control 8 (id 10)

[ 1343.631990] usb 3-3: 10:0: cannot get min/max values for control 9 (id 10)

[ 1343.636688] input: SteelSeries SteelSeries SC2 USB Headset as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.3/0003:1038:1216.0008/input/input21

[ 1343.636850] hid-generic 0003:1038:1216.0008: input,hidraw2: USB HID v1.11 Device [SteelSeries SteelSeries SC2 USB Headset] on usb-0000:00:14.0-3/input3

[ 1343.662036] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.663038] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.664030] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.665041] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.667033] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.668041] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.709474] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.719956] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)


Does anybody has any suggestions about what I can do to fix the problem?






sound pulseaudio alsa 16.10 headphones







share|improve this question






















  • Could you please edit your question to include the output of the terminal commands lspci -nnk | grep -A2 Audio, aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks.
    – David Foerster
    Feb 2 '17 at 1:39
















2














I have a USB SteelSeries 9H with their own soundcard. It used to work by default on 16.04, but after the upgrade they do not anymore.



When I plug them in and execute cat /proc/asound/cards I get



     0 [PCH            ]: HDA-Intel - HDA Intel PCH

                      HDA Intel PCH at 0xd3710000 irq 31

 1 [Headset        ]: USB-Audio - SteelSeries SC2 USB Headset

                      SteelSeries SteelSeries SC2 USB Headset at usb-0000:00:14.0-3, full speed


I uninstalled alsmixer and pulsaudio, I tried running alsmixer and set the headphones (they are visible there) to be used default, but I get



cannot load mixer controls: Invalid argument


Under the Sound option in Ubuntu, the headphones are not visible at all. Put if I plug any other headphones via jack (not USB) they work properly.



Nevertheless, if I plug them in with dmesg --follow running, I can see the system detects them. Log below



[ 1343.477597] usb 3-3: new full-speed USB device number 8 using xhci_hcd

[ 1343.621952] usb 3-3: New USB device found, idVendor=1038, idProduct=1216

[ 1343.621958] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3

[ 1343.621960] usb 3-3: Product: SteelSeries SC2 USB Headset

[ 1343.621961] usb 3-3: Manufacturer: SteelSeries

[ 1343.621963] usb 3-3: SerialNumber: 000000000000

[ 1343.623863] usb 3-3: 2:1: cannot get freq at ep 0x1

[ 1343.624160] usb 3-3: 2:2: cannot get freq at ep 0x1

[ 1343.624453] usb 3-3: 2:3: cannot get freq at ep 0x1

[ 1343.627740] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.628841] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.629938] usb 3-3: 10:0: cannot get min/max values for control 5 (id 10)

[ 1343.630944] usb 3-3: 10:0: cannot get min/max values for control 8 (id 10)

[ 1343.631990] usb 3-3: 10:0: cannot get min/max values for control 9 (id 10)

[ 1343.636688] input: SteelSeries SteelSeries SC2 USB Headset as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.3/0003:1038:1216.0008/input/input21

[ 1343.636850] hid-generic 0003:1038:1216.0008: input,hidraw2: USB HID v1.11 Device [SteelSeries SteelSeries SC2 USB Headset] on usb-0000:00:14.0-3/input3

[ 1343.662036] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.663038] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.664030] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.665041] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.667033] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.668041] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.709474] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.719956] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)


Does anybody has any suggestions about what I can do to fix the problem?






sound pulseaudio alsa 16.10 headphones







share|improve this question






















  • Could you please edit your question to include the output of the terminal commands lspci -nnk | grep -A2 Audio, aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks.
    – David Foerster
    Feb 2 '17 at 1:39














2












2








2


1





I have a USB SteelSeries 9H with their own soundcard. It used to work by default on 16.04, but after the upgrade they do not anymore.



When I plug them in and execute cat /proc/asound/cards I get



     0 [PCH            ]: HDA-Intel - HDA Intel PCH

                      HDA Intel PCH at 0xd3710000 irq 31

 1 [Headset        ]: USB-Audio - SteelSeries SC2 USB Headset

                      SteelSeries SteelSeries SC2 USB Headset at usb-0000:00:14.0-3, full speed


I uninstalled alsmixer and pulsaudio, I tried running alsmixer and set the headphones (they are visible there) to be used default, but I get



cannot load mixer controls: Invalid argument


Under the Sound option in Ubuntu, the headphones are not visible at all. Put if I plug any other headphones via jack (not USB) they work properly.



Nevertheless, if I plug them in with dmesg --follow running, I can see the system detects them. Log below



[ 1343.477597] usb 3-3: new full-speed USB device number 8 using xhci_hcd

[ 1343.621952] usb 3-3: New USB device found, idVendor=1038, idProduct=1216

[ 1343.621958] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3

[ 1343.621960] usb 3-3: Product: SteelSeries SC2 USB Headset

[ 1343.621961] usb 3-3: Manufacturer: SteelSeries

[ 1343.621963] usb 3-3: SerialNumber: 000000000000

[ 1343.623863] usb 3-3: 2:1: cannot get freq at ep 0x1

[ 1343.624160] usb 3-3: 2:2: cannot get freq at ep 0x1

[ 1343.624453] usb 3-3: 2:3: cannot get freq at ep 0x1

[ 1343.627740] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.628841] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.629938] usb 3-3: 10:0: cannot get min/max values for control 5 (id 10)

[ 1343.630944] usb 3-3: 10:0: cannot get min/max values for control 8 (id 10)

[ 1343.631990] usb 3-3: 10:0: cannot get min/max values for control 9 (id 10)

[ 1343.636688] input: SteelSeries SteelSeries SC2 USB Headset as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.3/0003:1038:1216.0008/input/input21

[ 1343.636850] hid-generic 0003:1038:1216.0008: input,hidraw2: USB HID v1.11 Device [SteelSeries SteelSeries SC2 USB Headset] on usb-0000:00:14.0-3/input3

[ 1343.662036] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.663038] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.664030] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.665041] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.667033] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.668041] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.709474] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.719956] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)


Does anybody has any suggestions about what I can do to fix the problem?






sound pulseaudio alsa 16.10 headphones







share|improve this question













I have a USB SteelSeries 9H with their own soundcard. It used to work by default on 16.04, but after the upgrade they do not anymore.



When I plug them in and execute cat /proc/asound/cards I get



     0 [PCH            ]: HDA-Intel - HDA Intel PCH

                      HDA Intel PCH at 0xd3710000 irq 31

 1 [Headset        ]: USB-Audio - SteelSeries SC2 USB Headset

                      SteelSeries SteelSeries SC2 USB Headset at usb-0000:00:14.0-3, full speed


I uninstalled alsmixer and pulsaudio, I tried running alsmixer and set the headphones (they are visible there) to be used default, but I get



cannot load mixer controls: Invalid argument


Under the Sound option in Ubuntu, the headphones are not visible at all. Put if I plug any other headphones via jack (not USB) they work properly.



Nevertheless, if I plug them in with dmesg --follow running, I can see the system detects them. Log below



[ 1343.477597] usb 3-3: new full-speed USB device number 8 using xhci_hcd

[ 1343.621952] usb 3-3: New USB device found, idVendor=1038, idProduct=1216

[ 1343.621958] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3

[ 1343.621960] usb 3-3: Product: SteelSeries SC2 USB Headset

[ 1343.621961] usb 3-3: Manufacturer: SteelSeries

[ 1343.621963] usb 3-3: SerialNumber: 000000000000

[ 1343.623863] usb 3-3: 2:1: cannot get freq at ep 0x1

[ 1343.624160] usb 3-3: 2:2: cannot get freq at ep 0x1

[ 1343.624453] usb 3-3: 2:3: cannot get freq at ep 0x1

[ 1343.627740] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.628841] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.629938] usb 3-3: 10:0: cannot get min/max values for control 5 (id 10)

[ 1343.630944] usb 3-3: 10:0: cannot get min/max values for control 8 (id 10)

[ 1343.631990] usb 3-3: 10:0: cannot get min/max values for control 9 (id 10)

[ 1343.636688] input: SteelSeries SteelSeries SC2 USB Headset as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.3/0003:1038:1216.0008/input/input21

[ 1343.636850] hid-generic 0003:1038:1216.0008: input,hidraw2: USB HID v1.11 Device [SteelSeries SteelSeries SC2 USB Headset] on usb-0000:00:14.0-3/input3

[ 1343.662036] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.663038] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.664030] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.665041] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.667033] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.668041] usb 3-3: 10:0: cannot get min/max values for control 4 (id 10)

[ 1343.709474] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)

[ 1343.719956] usb 3-3: 10:0: cannot get min/max values for control 3 (id 10)


Does anybody has any suggestions about what I can do to fix the problem?






sound pulseaudio alsa 16.10 headphones




sound pulseaudio alsa 16.10 headphones






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Jan 25 '17 at 8:43









ErythrosErythros

262




262












  • Could you please edit your question to include the output of the terminal commands lspci -nnk | grep -A2 Audio, aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks.
    – David Foerster
    Feb 2 '17 at 1:39


















  • Could you please edit your question to include the output of the terminal commands lspci -nnk | grep -A2 Audio, aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks.
    – David Foerster
    Feb 2 '17 at 1:39
















Could you please edit your question to include the output of the terminal commands lspci -nnk | grep -A2 Audio, aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks.
– David Foerster
Feb 2 '17 at 1:39




Could you please edit your question to include the output of the terminal commands lspci -nnk | grep -A2 Audio, aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks.
– David Foerster
Feb 2 '17 at 1:39










1 Answer
1






active

oldest

votes


















1














After trying out aplay -L I concluded it is just a soft problem.



Someone recommended pavucontrol. With the help of this little tool I was able to fix the problem and re-enable my headphones.






share|improve this answer





















  • thank you. pavucontrol worked for me currently.
    – Hari K T
    Aug 9 '17 at 5:48











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1 Answer
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1 Answer
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active

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active

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1














After trying out aplay -L I concluded it is just a soft problem.



Someone recommended pavucontrol. With the help of this little tool I was able to fix the problem and re-enable my headphones.






share|improve this answer





















  • thank you. pavucontrol worked for me currently.
    – Hari K T
    Aug 9 '17 at 5:48
















1














After trying out aplay -L I concluded it is just a soft problem.



Someone recommended pavucontrol. With the help of this little tool I was able to fix the problem and re-enable my headphones.






share|improve this answer





















  • thank you. pavucontrol worked for me currently.
    – Hari K T
    Aug 9 '17 at 5:48














1












1








1






After trying out aplay -L I concluded it is just a soft problem.



Someone recommended pavucontrol. With the help of this little tool I was able to fix the problem and re-enable my headphones.






share|improve this answer












After trying out aplay -L I concluded it is just a soft problem.



Someone recommended pavucontrol. With the help of this little tool I was able to fix the problem and re-enable my headphones.







share|improve this answer












share|improve this answer



share|improve this answer










answered Jan 25 '17 at 13:13









ErythrosErythros

262




262












  • thank you. pavucontrol worked for me currently.
    – Hari K T
    Aug 9 '17 at 5:48


















  • thank you. pavucontrol worked for me currently.
    – Hari K T
    Aug 9 '17 at 5:48
















thank you. pavucontrol worked for me currently.
– Hari K T
Aug 9 '17 at 5:48




thank you. pavucontrol worked for me currently.
– Hari K T
Aug 9 '17 at 5:48


















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南乌拉尔铁路局

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南乌拉尔铁路局 Южно-Уральская железная дорога 成立 1934年1月4日 国家   蘇聯（1934年—1991年）   俄羅斯（1991年—） 总部 车里雅宾斯克 隶属 俄罗斯铁路股份公司 路局代码 80 铁路里程 4,934.9公里 奖项 网址 http://yuzd.rzd.ru/ 查 论 编 南乌拉尔铁路局 （俄语： Южно-Уральская железная дорога ， 羅馬化： Yuzhno-Uralskaya zheleznaya doroga ，简称 ЮУЖД ）是俄罗斯铁路股份公司属下的铁路管理局之一，总部位于车里雅宾斯克，负责管辖俄罗斯联邦乌拉尔南部地区的铁路系统，范围包括奥伦堡州、车里雅宾斯克州、库尔干州的大部分铁路，以及萨马拉州、斯维尔德洛夫斯克州、巴什科尔托斯坦共和国的少部分铁路，并有部分铁路延伸至或穿过哈萨克斯坦境内。南乌拉尔铁路局的营业里程为4,934.9公里，与伏尔加铁路局、古比雪夫铁路局、斯维尔德洛夫斯克铁路局、西西伯利亚铁路局相邻，并与南方的哈萨克斯坦铁路连接。 外部链接 （俄文） Южно-Уральская железная дорога — филиал ОАО РЖД （俄文） 南乌拉尔铁路局管辖路线图（一） （俄文） 南乌拉尔铁路局管辖路线图（二） 查 论 编 俄罗斯铁路（集团）股份公司 十月铁路局 · 莫斯科铁路局 · 北高加索铁路局 · 高尔基铁路局 · 古比雪夫铁路局 · 北方铁路局 · 伏尔加铁路局 · 东南铁路局 · 斯维尔德洛夫斯克铁路局 · 南乌拉尔铁路局 · 西西伯利亚铁路局 · 克拉斯诺亚尔斯克铁路局 · 东西伯利亚铁路局 · 后贝加尔铁路局 · 远东铁路局 · 加里宁格勒铁路局 This page is only for reference, If you need detailed information, please check here
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