I/O Error - Ubuntu doesn’t boot (hardware or software issue?)
So this is my first entry at askubuntu if I miss something or this issue is at a wrong channel... I’m sorry in advance ;)
I have an Dell XPS 13 with an 512gb NVME (bought Autumn 2018).
Ubuntu 18.04
During the day there’ve been some I/O issues which didn’t bothered me enough to reboot the system. (Docker volumes couldn’t be read, but I thougt it was a docker issue)
After the battery was empty and plug to charge the system failed booting.
The error output during booting was as the image shows. Hanging up with the last log of I/O Error.
https://pasteboard.co/HZ41rrC.jpg
It seems as if “only” the superblock and some other sectors might be affected.
Grub is still working normally, I also can use all tools in recovery mode. I booted from a live usb to rescue all data (some single files were not readable, but the majority could be backuped).
I executed fsck inside the live system and analyzed my internal drive. With the following output:
https://pasteboard.co/HZ42fo6.jpg
Any advice what the problem might be and how to fix it would be really nice and appreciated.
Is it a hardware or software problem? ( I do have guarantee on the hardware. )
Thanks in advance :)
boot io
asked 2 days ago
essal0815essal0815
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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add a comment |
So this is my first entry at askubuntu if I miss something or this issue is at a wrong channel... I’m sorry in advance ;)
I have an Dell XPS 13 with an 512gb NVME (bought Autumn 2018).
Ubuntu 18.04
During the day there’ve been some I/O issues which didn’t bothered me enough to reboot the system. (Docker volumes couldn’t be read, but I thougt it was a docker issue)
After the battery was empty and plug to charge the system failed booting.
The error output during booting was as the image shows. Hanging up with the last log of I/O Error.
https://pasteboard.co/HZ41rrC.jpg
It seems as if “only” the superblock and some other sectors might be affected.
Grub is still working normally, I also can use all tools in recovery mode. I booted from a live usb to rescue all data (some single files were not readable, but the majority could be backuped).
I executed fsck inside the live system and analyzed my internal drive. With the following output:
https://pasteboard.co/HZ42fo6.jpg
Any advice what the problem might be and how to fix it would be really nice and appreciated.
Is it a hardware or software problem? ( I do have guarantee on the hardware. )
Thanks in advance :)
boot io
asked 2 days ago
essal0815essal0815
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
1
That looks pretty surely like a dead disk (or related component like a cable/connector or disk controller etc) to me. I would try to securely wipe your disk to erase your personal data remainders as far as possible and then return it for a replacement.
– Byte Commander
2 days ago
After dropping my Dell laptop, I had to replace the hard drive. I replaced it with a solid state drive instead of a hard drive to prevent failure in the future. Additionally, the solid state drive runs so fast it is like night and day compared to the old hard drive. You may want to get the hard drive replaced with the warranty but also invest in a solid state drive so that you will have an extra hard drive.
– mchid
2 days ago
@ByteCommander You cannot securely erase data on a solid state disk (SSD) even with a command likeshredsince "overwriting" data on such a disk is actually writing new data to different unrelated blocks of memory.
– Kristopher Ives
2 days ago
Just for clarification the drive inside is already a SSD. But I guess doesn’t change anything, still a hardware issue. Thank you for the quick responses.
– essal0815
yesterday
@KristopherIves Yes, this is mostly true. You can still attempt to wipe the disks as thoroughly as possible by overwriting the whole disk repeatedly (e.g. askubuntu.com/a/579888/367990), or ideally by issuing an ATA Security Erase command (e.g. askubuntu.com/a/42277/367990). Everything is better than leaving all data on the disk intact.
– Byte Commander
yesterday
add a comment |
So this is my first entry at askubuntu if I miss something or this issue is at a wrong channel... I’m sorry in advance ;)
I have an Dell XPS 13 with an 512gb NVME (bought Autumn 2018).
Ubuntu 18.04
During the day there’ve been some I/O issues which didn’t bothered me enough to reboot the system. (Docker volumes couldn’t be read, but I thougt it was a docker issue)
After the battery was empty and plug to charge the system failed booting.
The error output during booting was as the image shows. Hanging up with the last log of I/O Error.
https://pasteboard.co/HZ41rrC.jpg
It seems as if “only” the superblock and some other sectors might be affected.
Grub is still working normally, I also can use all tools in recovery mode. I booted from a live usb to rescue all data (some single files were not readable, but the majority could be backuped).
I executed fsck inside the live system and analyzed my internal drive. With the following output:
https://pasteboard.co/HZ42fo6.jpg
Any advice what the problem might be and how to fix it would be really nice and appreciated.
Is it a hardware or software problem? ( I do have guarantee on the hardware. )
Thanks in advance :)
boot io
asked 2 days ago
essal0815essal0815
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
So this is my first entry at askubuntu if I miss something or this issue is at a wrong channel... I’m sorry in advance ;)
I have an Dell XPS 13 with an 512gb NVME (bought Autumn 2018).
Ubuntu 18.04
During the day there’ve been some I/O issues which didn’t bothered me enough to reboot the system. (Docker volumes couldn’t be read, but I thougt it was a docker issue)
After the battery was empty and plug to charge the system failed booting.
The error output during booting was as the image shows. Hanging up with the last log of I/O Error.
https://pasteboard.co/HZ41rrC.jpg
It seems as if “only” the superblock and some other sectors might be affected.
Grub is still working normally, I also can use all tools in recovery mode. I booted from a live usb to rescue all data (some single files were not readable, but the majority could be backuped).
I executed fsck inside the live system and analyzed my internal drive. With the following output:
https://pasteboard.co/HZ42fo6.jpg
Any advice what the problem might be and how to fix it would be really nice and appreciated.
Is it a hardware or software problem? ( I do have guarantee on the hardware. )
Thanks in advance :)
boot io
boot io
asked 2 days ago
essal0815essal0815
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 2 days ago
essal0815essal0815
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 2 days ago
essal0815essal0815
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 2 days ago
essal0815essal0815
1
asked 2 days ago
essal0815essal0815
1
1
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
essal0815 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
1
That looks pretty surely like a dead disk (or related component like a cable/connector or disk controller etc) to me. I would try to securely wipe your disk to erase your personal data remainders as far as possible and then return it for a replacement.
– Byte Commander
2 days ago
After dropping my Dell laptop, I had to replace the hard drive. I replaced it with a solid state drive instead of a hard drive to prevent failure in the future. Additionally, the solid state drive runs so fast it is like night and day compared to the old hard drive. You may want to get the hard drive replaced with the warranty but also invest in a solid state drive so that you will have an extra hard drive.
– mchid
2 days ago
@ByteCommander You cannot securely erase data on a solid state disk (SSD) even with a command likeshredsince "overwriting" data on such a disk is actually writing new data to different unrelated blocks of memory.
– Kristopher Ives
2 days ago
Just for clarification the drive inside is already a SSD. But I guess doesn’t change anything, still a hardware issue. Thank you for the quick responses.
– essal0815
yesterday
@KristopherIves Yes, this is mostly true. You can still attempt to wipe the disks as thoroughly as possible by overwriting the whole disk repeatedly (e.g. askubuntu.com/a/579888/367990), or ideally by issuing an ATA Security Erase command (e.g. askubuntu.com/a/42277/367990). Everything is better than leaving all data on the disk intact.
– Byte Commander
yesterday
add a comment |
1
That looks pretty surely like a dead disk (or related component like a cable/connector or disk controller etc) to me. I would try to securely wipe your disk to erase your personal data remainders as far as possible and then return it for a replacement.
– Byte Commander
2 days ago
After dropping my Dell laptop, I had to replace the hard drive. I replaced it with a solid state drive instead of a hard drive to prevent failure in the future. Additionally, the solid state drive runs so fast it is like night and day compared to the old hard drive. You may want to get the hard drive replaced with the warranty but also invest in a solid state drive so that you will have an extra hard drive.
– mchid
2 days ago
@ByteCommander You cannot securely erase data on a solid state disk (SSD) even with a command likeshredsince "overwriting" data on such a disk is actually writing new data to different unrelated blocks of memory.
– Kristopher Ives
2 days ago
Just for clarification the drive inside is already a SSD. But I guess doesn’t change anything, still a hardware issue. Thank you for the quick responses.
– essal0815
yesterday
@KristopherIves Yes, this is mostly true. You can still attempt to wipe the disks as thoroughly as possible by overwriting the whole disk repeatedly (e.g. askubuntu.com/a/579888/367990), or ideally by issuing an ATA Security Erase command (e.g. askubuntu.com/a/42277/367990). Everything is better than leaving all data on the disk intact.
– Byte Commander
yesterday
1
1
That looks pretty surely like a dead disk (or related component like a cable/connector or disk controller etc) to me. I would try to securely wipe your disk to erase your personal data remainders as far as possible and then return it for a replacement.
– Byte Commander
2 days ago
That looks pretty surely like a dead disk (or related component like a cable/connector or disk controller etc) to me. I would try to securely wipe your disk to erase your personal data remainders as far as possible and then return it for a replacement.
– Byte Commander
2 days ago
After dropping my Dell laptop, I had to replace the hard drive. I replaced it with a solid state drive instead of a hard drive to prevent failure in the future. Additionally, the solid state drive runs so fast it is like night and day compared to the old hard drive. You may want to get the hard drive replaced with the warranty but also invest in a solid state drive so that you will have an extra hard drive.
– mchid
2 days ago
After dropping my Dell laptop, I had to replace the hard drive. I replaced it with a solid state drive instead of a hard drive to prevent failure in the future. Additionally, the solid state drive runs so fast it is like night and day compared to the old hard drive. You may want to get the hard drive replaced with the warranty but also invest in a solid state drive so that you will have an extra hard drive.
– mchid
2 days ago
@ByteCommander You cannot securely erase data on a solid state disk (SSD) even with a command like
shred since "overwriting" data on such a disk is actually writing new data to different unrelated blocks of memory.– Kristopher Ives
2 days ago
@ByteCommander You cannot securely erase data on a solid state disk (SSD) even with a command like
shred since "overwriting" data on such a disk is actually writing new data to different unrelated blocks of memory.– Kristopher Ives
2 days ago
Just for clarification the drive inside is already a SSD. But I guess doesn’t change anything, still a hardware issue. Thank you for the quick responses.
– essal0815
yesterday
Just for clarification the drive inside is already a SSD. But I guess doesn’t change anything, still a hardware issue. Thank you for the quick responses.
– essal0815
yesterday
@KristopherIves Yes, this is mostly true. You can still attempt to wipe the disks as thoroughly as possible by overwriting the whole disk repeatedly (e.g. askubuntu.com/a/579888/367990), or ideally by issuing an ATA Security Erase command (e.g. askubuntu.com/a/42277/367990). Everything is better than leaving all data on the disk intact.
– Byte Commander
yesterday
@KristopherIves Yes, this is mostly true. You can still attempt to wipe the disks as thoroughly as possible by overwriting the whole disk repeatedly (e.g. askubuntu.com/a/579888/367990), or ideally by issuing an ATA Security Erase command (e.g. askubuntu.com/a/42277/367990). Everything is better than leaving all data on the disk intact.
– Byte Commander
yesterday
add a comment |
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1
That looks pretty surely like a dead disk (or related component like a cable/connector or disk controller etc) to me. I would try to securely wipe your disk to erase your personal data remainders as far as possible and then return it for a replacement.
– Byte Commander
2 days ago
After dropping my Dell laptop, I had to replace the hard drive. I replaced it with a solid state drive instead of a hard drive to prevent failure in the future. Additionally, the solid state drive runs so fast it is like night and day compared to the old hard drive. You may want to get the hard drive replaced with the warranty but also invest in a solid state drive so that you will have an extra hard drive.
– mchid
2 days ago
@ByteCommander You cannot securely erase data on a solid state disk (SSD) even with a command like
shredsince "overwriting" data on such a disk is actually writing new data to different unrelated blocks of memory.– Kristopher Ives
2 days ago
Just for clarification the drive inside is already a SSD. But I guess doesn’t change anything, still a hardware issue. Thank you for the quick responses.
– essal0815
yesterday
@KristopherIves Yes, this is mostly true. You can still attempt to wipe the disks as thoroughly as possible by overwriting the whole disk repeatedly (e.g. askubuntu.com/a/579888/367990), or ideally by issuing an ATA Security Erase command (e.g. askubuntu.com/a/42277/367990). Everything is better than leaving all data on the disk intact.
– Byte Commander
yesterday