Problem rebooting after installing Ubuntu 18.04.2 LTS












1















I'm experiencing some problems after finishing installation of Ubuntu 18.04.2 LTS



I have a Dell Inspiron 15 7567 with the following specs:
- SK Hynix SC311 M.2 128GB SSD with windows 10
- Toshiba HDD 1TB (where I created partitions for ubuntu during installation, via bootable usb)
- 8Gb RAM DDR4 Sk Hynix 1Rx8 2400Mhz
- Intel Core i7-7700HQ (4 physical cores) (6MB Caché, uo to 3.80 GHz)
- NVIDIA GTX 1050Ti (4Gb) GDDR5
- Only 3.0 USB ports



On the first try, I did the normal installation without changing any default setting of windows or bios. During the intallation I checked the "Download updates while installing ubuntu" option.



The installation process finished without any problem. After it was complete and after clicking on the "Restart Now" button, the problems started. Firstly, it took a while to begin the process of restarting. Then, the folowwing messages appear:



https://drive.google.com/open?id=1u_l-ftis70rxAosZf0lLYNzAJ6qNc7DW



After reading some possible solutions, I did the specified on the following link: Install Ubuntu 16.04 on Dell 15 7567



In my case, since I had a previous installation, i didn't choose the "reinstall" option. I went to "something else" and overwrite the partitions that I created before. The installation went perfectly until it was completed. Again, after clicking the "restart now" button, the same issue appear.



This time, I tried to log in to Ubuntu. It showed me the Ubuntu logo but after that it was freezed. In both cases, hard shutdown was required.



What is the problem? How I can solve it?



Is a firmware bug? or a hardware problem?



Please help me, I'm starting with linux.










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  • 3





    Possible duplicate of My computer boots to a black screen, what options do I have to fix it?

    – Pilot6
    11 hours ago
















1















I'm experiencing some problems after finishing installation of Ubuntu 18.04.2 LTS



I have a Dell Inspiron 15 7567 with the following specs:
- SK Hynix SC311 M.2 128GB SSD with windows 10
- Toshiba HDD 1TB (where I created partitions for ubuntu during installation, via bootable usb)
- 8Gb RAM DDR4 Sk Hynix 1Rx8 2400Mhz
- Intel Core i7-7700HQ (4 physical cores) (6MB Caché, uo to 3.80 GHz)
- NVIDIA GTX 1050Ti (4Gb) GDDR5
- Only 3.0 USB ports



On the first try, I did the normal installation without changing any default setting of windows or bios. During the intallation I checked the "Download updates while installing ubuntu" option.



The installation process finished without any problem. After it was complete and after clicking on the "Restart Now" button, the problems started. Firstly, it took a while to begin the process of restarting. Then, the folowwing messages appear:



https://drive.google.com/open?id=1u_l-ftis70rxAosZf0lLYNzAJ6qNc7DW



After reading some possible solutions, I did the specified on the following link: Install Ubuntu 16.04 on Dell 15 7567



In my case, since I had a previous installation, i didn't choose the "reinstall" option. I went to "something else" and overwrite the partitions that I created before. The installation went perfectly until it was completed. Again, after clicking the "restart now" button, the same issue appear.



This time, I tried to log in to Ubuntu. It showed me the Ubuntu logo but after that it was freezed. In both cases, hard shutdown was required.



What is the problem? How I can solve it?



Is a firmware bug? or a hardware problem?



Please help me, I'm starting with linux.










share|improve this question









New contributor




Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 3





    Possible duplicate of My computer boots to a black screen, what options do I have to fix it?

    – Pilot6
    11 hours ago














1












1








1








I'm experiencing some problems after finishing installation of Ubuntu 18.04.2 LTS



I have a Dell Inspiron 15 7567 with the following specs:
- SK Hynix SC311 M.2 128GB SSD with windows 10
- Toshiba HDD 1TB (where I created partitions for ubuntu during installation, via bootable usb)
- 8Gb RAM DDR4 Sk Hynix 1Rx8 2400Mhz
- Intel Core i7-7700HQ (4 physical cores) (6MB Caché, uo to 3.80 GHz)
- NVIDIA GTX 1050Ti (4Gb) GDDR5
- Only 3.0 USB ports



On the first try, I did the normal installation without changing any default setting of windows or bios. During the intallation I checked the "Download updates while installing ubuntu" option.



The installation process finished without any problem. After it was complete and after clicking on the "Restart Now" button, the problems started. Firstly, it took a while to begin the process of restarting. Then, the folowwing messages appear:



https://drive.google.com/open?id=1u_l-ftis70rxAosZf0lLYNzAJ6qNc7DW



After reading some possible solutions, I did the specified on the following link: Install Ubuntu 16.04 on Dell 15 7567



In my case, since I had a previous installation, i didn't choose the "reinstall" option. I went to "something else" and overwrite the partitions that I created before. The installation went perfectly until it was completed. Again, after clicking the "restart now" button, the same issue appear.



This time, I tried to log in to Ubuntu. It showed me the Ubuntu logo but after that it was freezed. In both cases, hard shutdown was required.



What is the problem? How I can solve it?



Is a firmware bug? or a hardware problem?



Please help me, I'm starting with linux.










share|improve this question









New contributor




Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












I'm experiencing some problems after finishing installation of Ubuntu 18.04.2 LTS



I have a Dell Inspiron 15 7567 with the following specs:
- SK Hynix SC311 M.2 128GB SSD with windows 10
- Toshiba HDD 1TB (where I created partitions for ubuntu during installation, via bootable usb)
- 8Gb RAM DDR4 Sk Hynix 1Rx8 2400Mhz
- Intel Core i7-7700HQ (4 physical cores) (6MB Caché, uo to 3.80 GHz)
- NVIDIA GTX 1050Ti (4Gb) GDDR5
- Only 3.0 USB ports



On the first try, I did the normal installation without changing any default setting of windows or bios. During the intallation I checked the "Download updates while installing ubuntu" option.



The installation process finished without any problem. After it was complete and after clicking on the "Restart Now" button, the problems started. Firstly, it took a while to begin the process of restarting. Then, the folowwing messages appear:



https://drive.google.com/open?id=1u_l-ftis70rxAosZf0lLYNzAJ6qNc7DW



After reading some possible solutions, I did the specified on the following link: Install Ubuntu 16.04 on Dell 15 7567



In my case, since I had a previous installation, i didn't choose the "reinstall" option. I went to "something else" and overwrite the partitions that I created before. The installation went perfectly until it was completed. Again, after clicking the "restart now" button, the same issue appear.



This time, I tried to log in to Ubuntu. It showed me the Ubuntu logo but after that it was freezed. In both cases, hard shutdown was required.



What is the problem? How I can solve it?



Is a firmware bug? or a hardware problem?



Please help me, I'm starting with linux.







boot 18.04 system-installation






share|improve this question









New contributor




Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 11 hours ago









mook765

4,24221333




4,24221333






New contributor




Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked 12 hours ago









Christian MoralesChristian Morales

61




61




New contributor




Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Christian Morales is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 3





    Possible duplicate of My computer boots to a black screen, what options do I have to fix it?

    – Pilot6
    11 hours ago














  • 3





    Possible duplicate of My computer boots to a black screen, what options do I have to fix it?

    – Pilot6
    11 hours ago








3




3





Possible duplicate of My computer boots to a black screen, what options do I have to fix it?

– Pilot6
11 hours ago





Possible duplicate of My computer boots to a black screen, what options do I have to fix it?

– Pilot6
11 hours ago










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