USB ports detected but not active on Ubuntu 18.04












0















Soon after installing Ubuntu 18.04.2 LTS on my machine, 2 of my USB ports stopped working. One was immediate, while the other stopped after a few weeks of use. I have one USB port left at the moment to utilize.
Before resorting to reinstalling Ubuntu I wanted to check if I should change any possible configuration or execute commands to enable these USB ports. From the attached findings after running "dmesg | grep -i USB" I found that the USB ports are definitely identified.



I assume from this, the USB ports on the machine are fine. Is there anything with regards to driver packages that I should reinstall? It just seems odd that Ubuntu 18.04 can pick up on the hubs but when plugging anything in nothing appears to get picked up.
My system runs on a Dell XPS L502x with an i7 CPU. The eSATA USB port is the one that works while the 2 other USB 3.0 ports don't read anything.
I'm just starting off in the world of Linux so I'm not as experienced as yet, so any help to resolve this would be greatly appreciated.



:~$ dmesg | grep -i USB










share|improve this question



























    0















    Soon after installing Ubuntu 18.04.2 LTS on my machine, 2 of my USB ports stopped working. One was immediate, while the other stopped after a few weeks of use. I have one USB port left at the moment to utilize.
    Before resorting to reinstalling Ubuntu I wanted to check if I should change any possible configuration or execute commands to enable these USB ports. From the attached findings after running "dmesg | grep -i USB" I found that the USB ports are definitely identified.



    I assume from this, the USB ports on the machine are fine. Is there anything with regards to driver packages that I should reinstall? It just seems odd that Ubuntu 18.04 can pick up on the hubs but when plugging anything in nothing appears to get picked up.
    My system runs on a Dell XPS L502x with an i7 CPU. The eSATA USB port is the one that works while the 2 other USB 3.0 ports don't read anything.
    I'm just starting off in the world of Linux so I'm not as experienced as yet, so any help to resolve this would be greatly appreciated.



    :~$ dmesg | grep -i USB










    share|improve this question

























      0












      0








      0








      Soon after installing Ubuntu 18.04.2 LTS on my machine, 2 of my USB ports stopped working. One was immediate, while the other stopped after a few weeks of use. I have one USB port left at the moment to utilize.
      Before resorting to reinstalling Ubuntu I wanted to check if I should change any possible configuration or execute commands to enable these USB ports. From the attached findings after running "dmesg | grep -i USB" I found that the USB ports are definitely identified.



      I assume from this, the USB ports on the machine are fine. Is there anything with regards to driver packages that I should reinstall? It just seems odd that Ubuntu 18.04 can pick up on the hubs but when plugging anything in nothing appears to get picked up.
      My system runs on a Dell XPS L502x with an i7 CPU. The eSATA USB port is the one that works while the 2 other USB 3.0 ports don't read anything.
      I'm just starting off in the world of Linux so I'm not as experienced as yet, so any help to resolve this would be greatly appreciated.



      :~$ dmesg | grep -i USB










      share|improve this question














      Soon after installing Ubuntu 18.04.2 LTS on my machine, 2 of my USB ports stopped working. One was immediate, while the other stopped after a few weeks of use. I have one USB port left at the moment to utilize.
      Before resorting to reinstalling Ubuntu I wanted to check if I should change any possible configuration or execute commands to enable these USB ports. From the attached findings after running "dmesg | grep -i USB" I found that the USB ports are definitely identified.



      I assume from this, the USB ports on the machine are fine. Is there anything with regards to driver packages that I should reinstall? It just seems odd that Ubuntu 18.04 can pick up on the hubs but when plugging anything in nothing appears to get picked up.
      My system runs on a Dell XPS L502x with an i7 CPU. The eSATA USB port is the one that works while the 2 other USB 3.0 ports don't read anything.
      I'm just starting off in the world of Linux so I'm not as experienced as yet, so any help to resolve this would be greatly appreciated.



      :~$ dmesg | grep -i USB







      18.04 usb ubuntu-drivers






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Mar 18 at 13:15









      ManPManP

      12




      12






















          1 Answer
          1






          active

          oldest

          votes


















          0














          After installing multiple tools such as Hardinfo and Usbview investigating to no avail, I resorted to opening up my chassis and check the motherboard. It seems the USB 3.0 ports are broken(since they won't even power up a USB fan) leaving only the eSATA USB active. A motherboard replacement seems to be most likely if I'm planning to keep this machine going.






          share|improve this answer
























            Your Answer








            StackExchange.ready(function() {
            var channelOptions = {
            tags: "".split(" "),
            id: "89"
            };
            initTagRenderer("".split(" "), "".split(" "), channelOptions);

            StackExchange.using("externalEditor", function() {
            // Have to fire editor after snippets, if snippets enabled
            if (StackExchange.settings.snippets.snippetsEnabled) {
            StackExchange.using("snippets", function() {
            createEditor();
            });
            }
            else {
            createEditor();
            }
            });

            function createEditor() {
            StackExchange.prepareEditor({
            heartbeatType: 'answer',
            autoActivateHeartbeat: false,
            convertImagesToLinks: true,
            noModals: true,
            showLowRepImageUploadWarning: true,
            reputationToPostImages: 10,
            bindNavPrevention: true,
            postfix: "",
            imageUploader: {
            brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
            contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
            allowUrls: true
            },
            onDemand: true,
            discardSelector: ".discard-answer"
            ,immediatelyShowMarkdownHelp:true
            });


            }
            });














            draft saved

            draft discarded


















            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1126618%2fusb-ports-detected-but-not-active-on-ubuntu-18-04%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown

























            1 Answer
            1






            active

            oldest

            votes








            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            0














            After installing multiple tools such as Hardinfo and Usbview investigating to no avail, I resorted to opening up my chassis and check the motherboard. It seems the USB 3.0 ports are broken(since they won't even power up a USB fan) leaving only the eSATA USB active. A motherboard replacement seems to be most likely if I'm planning to keep this machine going.






            share|improve this answer




























              0














              After installing multiple tools such as Hardinfo and Usbview investigating to no avail, I resorted to opening up my chassis and check the motherboard. It seems the USB 3.0 ports are broken(since they won't even power up a USB fan) leaving only the eSATA USB active. A motherboard replacement seems to be most likely if I'm planning to keep this machine going.






              share|improve this answer


























                0












                0








                0







                After installing multiple tools such as Hardinfo and Usbview investigating to no avail, I resorted to opening up my chassis and check the motherboard. It seems the USB 3.0 ports are broken(since they won't even power up a USB fan) leaving only the eSATA USB active. A motherboard replacement seems to be most likely if I'm planning to keep this machine going.






                share|improve this answer













                After installing multiple tools such as Hardinfo and Usbview investigating to no avail, I resorted to opening up my chassis and check the motherboard. It seems the USB 3.0 ports are broken(since they won't even power up a USB fan) leaving only the eSATA USB active. A motherboard replacement seems to be most likely if I'm planning to keep this machine going.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Mar 22 at 12:59









                ManPManP

                12




                12






























                    draft saved

                    draft discarded




















































                    Thanks for contributing an answer to Ask Ubuntu!


                    • Please be sure to answer the question. Provide details and share your research!

                    But avoid



                    • Asking for help, clarification, or responding to other answers.

                    • Making statements based on opinion; back them up with references or personal experience.


                    To learn more, see our tips on writing great answers.




                    draft saved


                    draft discarded














                    StackExchange.ready(
                    function () {
                    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1126618%2fusb-ports-detected-but-not-active-on-ubuntu-18-04%23new-answer', 'question_page');
                    }
                    );

                    Post as a guest















                    Required, but never shown





















































                    Required, but never shown














                    Required, but never shown












                    Required, but never shown







                    Required, but never shown

































                    Required, but never shown














                    Required, but never shown












                    Required, but never shown







                    Required, but never shown







                    Popular posts from this blog

                    How did Captain America manage to do this?

                    迪纳利

                    南乌拉尔铁路局