Logitech MX Anywhere 2 mouse won't stay connected












0















If my MX Anywhere 2 bluetooth mouse isn't moved for around 5-15 seconds, it will disconnect and take 5-15 seconds to reconnect after it is physically moved. Sometimes after it reconnects an "Unknown" bluetooth device is appears to the list, and if I use my PC for a while this list of "Unknown" devices can grow quite large. But when I first boot up, there are no "Unknown" bluetooth devices.



bluetooth devices



I have had a problem with the mouse only on Ubuntu. No other bluetooth devices have the issue. Connecting the mouse on Windows seems to have no issues.



When I run bt-device -i I notice there are errors, but I cannot say it is related to the issue:



=>bt-device -i F4:EA:7E:8D:0B:E6
[F4:EA:7E:8D:0B:E6]
Name: MX Anywhere 2
Alias: MX Anywhere 2 [rw]
Address: F4:EA:7E:8D:0B:E6
Icon: input-mouse
Class: 0x0

(bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.553: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
Paired: 0

(bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
Trusted: 0 [rw]

(bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
Blocked: 0 [rw]

(bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
Connected: 0
UUIDs: [
(bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
Segmentation fault (core dumped)


I can't find a solution to this issue, and am hoping someone might know how to resolve it.










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    If my MX Anywhere 2 bluetooth mouse isn't moved for around 5-15 seconds, it will disconnect and take 5-15 seconds to reconnect after it is physically moved. Sometimes after it reconnects an "Unknown" bluetooth device is appears to the list, and if I use my PC for a while this list of "Unknown" devices can grow quite large. But when I first boot up, there are no "Unknown" bluetooth devices.



    bluetooth devices



    I have had a problem with the mouse only on Ubuntu. No other bluetooth devices have the issue. Connecting the mouse on Windows seems to have no issues.



    When I run bt-device -i I notice there are errors, but I cannot say it is related to the issue:



    =>bt-device -i F4:EA:7E:8D:0B:E6
    [F4:EA:7E:8D:0B:E6]
    Name: MX Anywhere 2
    Alias: MX Anywhere 2 [rw]
    Address: F4:EA:7E:8D:0B:E6
    Icon: input-mouse
    Class: 0x0

    (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.553: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
    Paired: 0

    (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
    Trusted: 0 [rw]

    (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
    Blocked: 0 [rw]

    (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
    Connected: 0
    UUIDs: [
    (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
    Segmentation fault (core dumped)


    I can't find a solution to this issue, and am hoping someone might know how to resolve it.










    share|improve this question







    New contributor




    BenR is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      If my MX Anywhere 2 bluetooth mouse isn't moved for around 5-15 seconds, it will disconnect and take 5-15 seconds to reconnect after it is physically moved. Sometimes after it reconnects an "Unknown" bluetooth device is appears to the list, and if I use my PC for a while this list of "Unknown" devices can grow quite large. But when I first boot up, there are no "Unknown" bluetooth devices.



      bluetooth devices



      I have had a problem with the mouse only on Ubuntu. No other bluetooth devices have the issue. Connecting the mouse on Windows seems to have no issues.



      When I run bt-device -i I notice there are errors, but I cannot say it is related to the issue:



      =>bt-device -i F4:EA:7E:8D:0B:E6
      [F4:EA:7E:8D:0B:E6]
      Name: MX Anywhere 2
      Alias: MX Anywhere 2 [rw]
      Address: F4:EA:7E:8D:0B:E6
      Icon: input-mouse
      Class: 0x0

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.553: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Paired: 0

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Trusted: 0 [rw]

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Blocked: 0 [rw]

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Connected: 0
      UUIDs: [
      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Segmentation fault (core dumped)


      I can't find a solution to this issue, and am hoping someone might know how to resolve it.










      share|improve this question







      New contributor




      BenR is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      If my MX Anywhere 2 bluetooth mouse isn't moved for around 5-15 seconds, it will disconnect and take 5-15 seconds to reconnect after it is physically moved. Sometimes after it reconnects an "Unknown" bluetooth device is appears to the list, and if I use my PC for a while this list of "Unknown" devices can grow quite large. But when I first boot up, there are no "Unknown" bluetooth devices.



      bluetooth devices



      I have had a problem with the mouse only on Ubuntu. No other bluetooth devices have the issue. Connecting the mouse on Windows seems to have no issues.



      When I run bt-device -i I notice there are errors, but I cannot say it is related to the issue:



      =>bt-device -i F4:EA:7E:8D:0B:E6
      [F4:EA:7E:8D:0B:E6]
      Name: MX Anywhere 2
      Alias: MX Anywhere 2 [rw]
      Address: F4:EA:7E:8D:0B:E6
      Icon: input-mouse
      Class: 0x0

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.553: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Paired: 0

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Trusted: 0 [rw]

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Blocked: 0 [rw]

      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Connected: 0
      UUIDs: [
      (bt-device:11651): GLib-GIO-CRITICAL **: 19:15:42.554: g_dbus_proxy_call_sync_internal: assertion 'error == NULL || *error == NULL' failed
      Segmentation fault (core dumped)


      I can't find a solution to this issue, and am hoping someone might know how to resolve it.







      18.04 bluetooth devices logitech






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      asked Jan 25 at 2:27









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