No sound after upgrade to 16.04.05 LTS on Dell Latitude E7270

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Sound was working great on 14, but after upgrade to 16, there is not sound.

aplay seems to find the sound card:

$ aplay -l

**** List of PLAYBACK Hardware Devices ****



card 0: PCH [HDA Intel PCH], device 0: ALC3235 Analog [ALC3235 Analog]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]

Subdevices: 1/1

Subdevice #0: subdevice #0

Per advice on other threads, I reinstalled alsa-base and pulseaudio

On alsamixer (and gnome-alsamixer) the speaker is not muted.

On system settings-->audio, the "Play sound through" box is blank, and the mute box is not checked.

$ uname -r

4.4.0-139-generic



$ find  /lib/modules/$(uname -r) | grep snd

shows plenty of drivers

========
Here is what dmesg shows:

$ dmesg | grep -iE 'snd|hda'

[    5.291111] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops           i915_audio_component_bind_ops [i915_bpo])

[    5.375131] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3235: line_outs=1 (0x16/0x0/0x0/0x0/0x0) type:line

[    5.375139] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=1 (0x14/0x0/0x0/0x0/0x0)

[    5.375142] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x15/0x0/0x0/0x0/0x0)

[    5.375144] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0

[    5.375146] snd_hda_codec_realtek hdaudioC0D0:    inputs:

[    5.375148] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x18

[    5.375150] snd_hda_codec_realtek hdaudioC0D0:      Dock Mic=0x19

[    5.375153] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x1a

[    5.375155] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x13

[    5.423487] input: HDA Intel PCH Headphone Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11

[    5.423550] input: HDA Intel PCH Dock Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12

[    5.423604] input: HDA Intel PCH Dock Line Out as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13

[    5.423658] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14

[    5.423694] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15

[    5.423729] input: HDA Intel PCH HDMI/DP,pcm=8 as /device/pci0000:000000:00:1f.3/sound/card0/input16

edited Nov 23 at 18:03

asked Nov 23 at 16:59

Chris

New contributor

You may want to query dmesg, such as dmesg | grep -iE 'sdn|hda'.
– mikewhatever
Nov 23 at 17:17

mikewhatever, thanks for the suggestion. I put the results of dmesg in the original question. (Grepping for snd rather than sdn)
– Chris
Nov 23 at 18:04

add a comment |

up vote
1
down vote

favorite

Sound was working great on 14, but after upgrade to 16, there is not sound.

aplay seems to find the sound card:

$ aplay -l

**** List of PLAYBACK Hardware Devices ****



card 0: PCH [HDA Intel PCH], device 0: ALC3235 Analog [ALC3235 Analog]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]

Subdevices: 1/1

Subdevice #0: subdevice #0

Per advice on other threads, I reinstalled alsa-base and pulseaudio

On alsamixer (and gnome-alsamixer) the speaker is not muted.

On system settings-->audio, the "Play sound through" box is blank, and the mute box is not checked.

$ uname -r

4.4.0-139-generic



$ find  /lib/modules/$(uname -r) | grep snd

shows plenty of drivers

========
Here is what dmesg shows:

$ dmesg | grep -iE 'snd|hda'

[    5.291111] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops           i915_audio_component_bind_ops [i915_bpo])

[    5.375131] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3235: line_outs=1 (0x16/0x0/0x0/0x0/0x0) type:line

[    5.375139] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=1 (0x14/0x0/0x0/0x0/0x0)

[    5.375142] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x15/0x0/0x0/0x0/0x0)

[    5.375144] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0

[    5.375146] snd_hda_codec_realtek hdaudioC0D0:    inputs:

[    5.375148] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x18

[    5.375150] snd_hda_codec_realtek hdaudioC0D0:      Dock Mic=0x19

[    5.375153] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x1a

[    5.375155] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x13

[    5.423487] input: HDA Intel PCH Headphone Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11

[    5.423550] input: HDA Intel PCH Dock Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12

[    5.423604] input: HDA Intel PCH Dock Line Out as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13

[    5.423658] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14

[    5.423694] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15

[    5.423729] input: HDA Intel PCH HDMI/DP,pcm=8 as /device/pci0000:000000:00:1f.3/sound/card0/input16

edited Nov 23 at 18:03

asked Nov 23 at 16:59

Chris

New contributor

You may want to query dmesg, such as dmesg | grep -iE 'sdn|hda'.
– mikewhatever
Nov 23 at 17:17

mikewhatever, thanks for the suggestion. I put the results of dmesg in the original question. (Grepping for snd rather than sdn)
– Chris
Nov 23 at 18:04

add a comment |

up vote
1
down vote

favorite

Sound was working great on 14, but after upgrade to 16, there is not sound.

aplay seems to find the sound card:

$ aplay -l

**** List of PLAYBACK Hardware Devices ****



card 0: PCH [HDA Intel PCH], device 0: ALC3235 Analog [ALC3235 Analog]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]

Subdevices: 1/1

Subdevice #0: subdevice #0

Per advice on other threads, I reinstalled alsa-base and pulseaudio

On alsamixer (and gnome-alsamixer) the speaker is not muted.

On system settings-->audio, the "Play sound through" box is blank, and the mute box is not checked.

$ uname -r

4.4.0-139-generic



$ find  /lib/modules/$(uname -r) | grep snd

shows plenty of drivers

========
Here is what dmesg shows:

$ dmesg | grep -iE 'snd|hda'

[    5.291111] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops           i915_audio_component_bind_ops [i915_bpo])

[    5.375131] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3235: line_outs=1 (0x16/0x0/0x0/0x0/0x0) type:line

[    5.375139] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=1 (0x14/0x0/0x0/0x0/0x0)

[    5.375142] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x15/0x0/0x0/0x0/0x0)

[    5.375144] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0

[    5.375146] snd_hda_codec_realtek hdaudioC0D0:    inputs:

[    5.375148] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x18

[    5.375150] snd_hda_codec_realtek hdaudioC0D0:      Dock Mic=0x19

[    5.375153] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x1a

[    5.375155] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x13

[    5.423487] input: HDA Intel PCH Headphone Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11

[    5.423550] input: HDA Intel PCH Dock Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12

[    5.423604] input: HDA Intel PCH Dock Line Out as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13

[    5.423658] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14

[    5.423694] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15

[    5.423729] input: HDA Intel PCH HDMI/DP,pcm=8 as /device/pci0000:000000:00:1f.3/sound/card0/input16

edited Nov 23 at 18:03

asked Nov 23 at 16:59

Chris

New contributor

Sound was working great on 14, but after upgrade to 16, there is not sound.

aplay seems to find the sound card:

$ aplay -l

**** List of PLAYBACK Hardware Devices ****



card 0: PCH [HDA Intel PCH], device 0: ALC3235 Analog [ALC3235 Analog]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]

Subdevices: 1/1

Subdevice #0: subdevice #0

card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]

Subdevices: 1/1

Subdevice #0: subdevice #0

Per advice on other threads, I reinstalled alsa-base and pulseaudio

On alsamixer (and gnome-alsamixer) the speaker is not muted.

On system settings-->audio, the "Play sound through" box is blank, and the mute box is not checked.

$ uname -r

4.4.0-139-generic



$ find  /lib/modules/$(uname -r) | grep snd

shows plenty of drivers

========
Here is what dmesg shows:

$ dmesg | grep -iE 'snd|hda'

[    5.291111] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops           i915_audio_component_bind_ops [i915_bpo])

[    5.375131] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3235: line_outs=1 (0x16/0x0/0x0/0x0/0x0) type:line

[    5.375139] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=1 (0x14/0x0/0x0/0x0/0x0)

[    5.375142] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x15/0x0/0x0/0x0/0x0)

[    5.375144] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0

[    5.375146] snd_hda_codec_realtek hdaudioC0D0:    inputs:

[    5.375148] snd_hda_codec_realtek hdaudioC0D0:      Headphone Mic=0x18

[    5.375150] snd_hda_codec_realtek hdaudioC0D0:      Dock Mic=0x19

[    5.375153] snd_hda_codec_realtek hdaudioC0D0:      Headset Mic=0x1a

[    5.375155] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x13

[    5.423487] input: HDA Intel PCH Headphone Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11

[    5.423550] input: HDA Intel PCH Dock Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12

[    5.423604] input: HDA Intel PCH Dock Line Out as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13

[    5.423658] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14

[    5.423694] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15

[    5.423729] input: HDA Intel PCH HDMI/DP,pcm=8 as /device/pci0000:000000:00:1f.3/sound/card0/input16

16.04 sound alsa

edited Nov 23 at 18:03

asked Nov 23 at 16:59

Chris

New contributor

edited Nov 23 at 18:03

asked Nov 23 at 16:59

Chris

New contributor

edited Nov 23 at 18:03

asked Nov 23 at 16:59

Chris

New contributor

asked Nov 23 at 16:59

Chris

asked Nov 23 at 16:59

Chris

New contributor

Chris is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

You may want to query dmesg, such as dmesg | grep -iE 'sdn|hda'.
– mikewhatever
Nov 23 at 17:17

mikewhatever, thanks for the suggestion. I put the results of dmesg in the original question. (Grepping for snd rather than sdn)
– Chris
Nov 23 at 18:04

add a comment |

You may want to query dmesg, such as dmesg | grep -iE 'sdn|hda'.
– mikewhatever
Nov 23 at 17:17

mikewhatever, thanks for the suggestion. I put the results of dmesg in the original question. (Grepping for snd rather than sdn)
– Chris
Nov 23 at 18:04

You may want to query dmesg, such as dmesg | grep -iE 'sdn|hda'.
– mikewhatever
Nov 23 at 17:17

mikewhatever, thanks for the suggestion. I put the results of dmesg in the original question. (Grepping for snd rather than sdn)
– Chris
Nov 23 at 18:04

add a comment |

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