Touchpad and keyboard stop responding after a few seconds in the Ubuntu installation












0















I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.










share|improve this question

























  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday
















0















I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.










share|improve this question

























  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday














0












0








0








I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.










share|improve this question
















I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.







system-installation keyboard mousepad






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 12 '18 at 18:46







Eldef Delav

















asked Aug 12 '18 at 18:39









Eldef DelavEldef Delav

12




12













  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday



















  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday

















Have you tried to connect an external keyboard/mouse and install the updates?

– Ronald
yesterday





Have you tried to connect an external keyboard/mouse and install the updates?

– Ronald
yesterday










0






active

oldest

votes











Your Answer








StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "89"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);

StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});

function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});


}
});














draft saved

draft discarded


















StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1064741%2ftouchpad-and-keyboard-stop-responding-after-a-few-seconds-in-the-ubuntu-installa%23new-answer', 'question_page');
}
);

Post as a guest















Required, but never shown

























0






active

oldest

votes








0






active

oldest

votes









active

oldest

votes






active

oldest

votes
















draft saved

draft discarded




















































Thanks for contributing an answer to Ask Ubuntu!


  • Please be sure to answer the question. Provide details and share your research!

But avoid



  • Asking for help, clarification, or responding to other answers.

  • Making statements based on opinion; back them up with references or personal experience.


To learn more, see our tips on writing great answers.




draft saved


draft discarded














StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1064741%2ftouchpad-and-keyboard-stop-responding-after-a-few-seconds-in-the-ubuntu-installa%23new-answer', 'question_page');
}
);

Post as a guest















Required, but never shown





















































Required, but never shown














Required, but never shown












Required, but never shown







Required, but never shown

































Required, but never shown














Required, but never shown












Required, but never shown







Required, but never shown







Popular posts from this blog

How did Captain America manage to do this?

迪纳利

南乌拉尔铁路局