ubuntu 18.04 crash after memory upgrade

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I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.

When I installed the additional ram, Ubuntu stop to boot at all, it crashed somewhere after the grup screen.
When I tried to install the new ram alone, it continued till the line of "load desktop", only arrow appeared & then crashed.

I have Windows xp on the same laptop & it works by either the new ram only or both.

the following troubleshoots I had already tried :

remove the ram , install the new one only, clean the sockets , swap
the rams etc.

memtest 86 , it detect the ram.

Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.

Anyone can help. please!

edited Nov 22 at 18:19

asked Nov 22 at 18:12

tabebqena

New contributor

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up vote
0
down vote

favorite

I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.

I have Windows xp on the same laptop & it works by either the new ram only or both.

the following troubleshoots I had already tried :

remove the ram , install the new one only, clean the sockets , swap
the rams etc.

memtest 86 , it detect the ram.

Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.

Anyone can help. please!

edited Nov 22 at 18:19

asked Nov 22 at 18:12

tabebqena

New contributor

add a comment |

up vote
0
down vote

favorite

I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.

I have Windows xp on the same laptop & it works by either the new ram only or both.

the following troubleshoots I had already tried :

remove the ram , install the new one only, clean the sockets , swap
the rams etc.

memtest 86 , it detect the ram.

Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.

Anyone can help. please!

edited Nov 22 at 18:19

asked Nov 22 at 18:12

tabebqena

New contributor

I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.

I have Windows xp on the same laptop & it works by either the new ram only or both.

the following troubleshoots I had already tried :

remove the ram , install the new one only, clean the sockets , swap
the rams etc.

memtest 86 , it detect the ram.

Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.

Anyone can help. please!

boot 18.04 64-bit ram toshiba-satellite

edited Nov 22 at 18:19

asked Nov 22 at 18:12

tabebqena

New contributor

edited Nov 22 at 18:19

asked Nov 22 at 18:12

tabebqena

New contributor

edited Nov 22 at 18:19

asked Nov 22 at 18:12

tabebqena

New contributor

asked Nov 22 at 18:12

tabebqena

asked Nov 22 at 18:12

tabebqena

New contributor

tabebqena is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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