Term to identify a customer request












0














I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.



It can have :




  • A reference number

  • A due date

  • a list of customer's requests (work list + products)

  • a list of things to do

  • a list of quotes and invoices, etc.

  • a state like opened, closed, canceled


I was thinking about :




  • Case

  • Affair

  • Business


Example sentences :




  • "I will need to create a new [case] for this customer"

  • "Can you give me the reference number of this [case] ?"

  • "Here is the list of every customer's [cases]"









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    0














    I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.



    It can have :




    • A reference number

    • A due date

    • a list of customer's requests (work list + products)

    • a list of things to do

    • a list of quotes and invoices, etc.

    • a state like opened, closed, canceled


    I was thinking about :




    • Case

    • Affair

    • Business


    Example sentences :




    • "I will need to create a new [case] for this customer"

    • "Can you give me the reference number of this [case] ?"

    • "Here is the list of every customer's [cases]"









    share







    New contributor




    Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























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      0







      I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.



      It can have :




      • A reference number

      • A due date

      • a list of customer's requests (work list + products)

      • a list of things to do

      • a list of quotes and invoices, etc.

      • a state like opened, closed, canceled


      I was thinking about :




      • Case

      • Affair

      • Business


      Example sentences :




      • "I will need to create a new [case] for this customer"

      • "Can you give me the reference number of this [case] ?"

      • "Here is the list of every customer's [cases]"









      share







      New contributor




      Yohan D is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      I'm looking for a word that will be used in a field service software to wrap a customer request with its work list, interventions, invoices, quotes, etc.



      It can have :




      • A reference number

      • A due date

      • a list of customer's requests (work list + products)

      • a list of things to do

      • a list of quotes and invoices, etc.

      • a state like opened, closed, canceled


      I was thinking about :




      • Case

      • Affair

      • Business


      Example sentences :




      • "I will need to create a new [case] for this customer"

      • "Can you give me the reference number of this [case] ?"

      • "Here is the list of every customer's [cases]"







      single-word-requests





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      share



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      asked 5 mins ago









      Yohan D

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      1011




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          Have you considered the word ticket?





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            Have you considered the word ticket?





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              Have you considered the word ticket?





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                Have you considered the word ticket?





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                Have you considered the word ticket?






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                answered 1 min ago









                Alex Moore

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