Can't open files in NTFS partition with wps-office [closed]












0














I have a dual boot laptop, with a NTFS shared partition, in which i have all my files. I want to access them in both OS'.



With WPS office suite, in Linux Mint 19, I cannot access files in this location, i get this error message:



error wps



I'm mounting the partition via /etc/fstab



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs-3g defaults,permissions 0 0


I've tried several mount configurations and none seem to work:



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs nls=iso8859-1,permissions,users,auto,exec

/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs defaults 0 0


I can access the same files with Libreoffice perfectly, and don't have any other problems with other files and other programs.



SOLVED:
As some users commented, the problem was with the snap installation. All i did was uninstalling and downloading the deb package.



Thank you!










share|improve this question









New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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closed as off-topic by Zanna, pomsky, karel, Eric Carvalho, muru Dec 15 at 10:17


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – Zanna, pomsky, karel, Eric Carvalho

If this question can be reworded to fit the rules in the help center, please edit the question.









  • 1




    Sorry, Linux Mint is off-topic here. You can ask on our sister site Unix & Linux. (To copy all the formatting of this post, click the edit button and copy from the editor.)
    – Zanna
    Dec 14 at 18:59










  • If this problem happens only with WPS Office, you might have better luck reporting a bug to them, or at least asking somewhere on their forum. I wouldn't hold much breath a random person would be able to answer that otherwise.
    – Hi-Angel
    Dec 14 at 19:34






  • 1




    Probably installed as a snap and you may need to configure the snap permissions.
    – mook765
    Dec 14 at 19:49










  • Snap application needs additional care to access file outside home.
    – Alvin Liang
    Dec 15 at 5:15










  • Possible duplicate of How to get access to USB-storage from the application installed as Snap?
    – muru
    Dec 15 at 10:17
















0














I have a dual boot laptop, with a NTFS shared partition, in which i have all my files. I want to access them in both OS'.



With WPS office suite, in Linux Mint 19, I cannot access files in this location, i get this error message:



error wps



I'm mounting the partition via /etc/fstab



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs-3g defaults,permissions 0 0


I've tried several mount configurations and none seem to work:



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs nls=iso8859-1,permissions,users,auto,exec

/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs defaults 0 0


I can access the same files with Libreoffice perfectly, and don't have any other problems with other files and other programs.



SOLVED:
As some users commented, the problem was with the snap installation. All i did was uninstalling and downloading the deb package.



Thank you!










share|improve this question









New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











closed as off-topic by Zanna, pomsky, karel, Eric Carvalho, muru Dec 15 at 10:17


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – Zanna, pomsky, karel, Eric Carvalho

If this question can be reworded to fit the rules in the help center, please edit the question.









  • 1




    Sorry, Linux Mint is off-topic here. You can ask on our sister site Unix & Linux. (To copy all the formatting of this post, click the edit button and copy from the editor.)
    – Zanna
    Dec 14 at 18:59










  • If this problem happens only with WPS Office, you might have better luck reporting a bug to them, or at least asking somewhere on their forum. I wouldn't hold much breath a random person would be able to answer that otherwise.
    – Hi-Angel
    Dec 14 at 19:34






  • 1




    Probably installed as a snap and you may need to configure the snap permissions.
    – mook765
    Dec 14 at 19:49










  • Snap application needs additional care to access file outside home.
    – Alvin Liang
    Dec 15 at 5:15










  • Possible duplicate of How to get access to USB-storage from the application installed as Snap?
    – muru
    Dec 15 at 10:17














0












0








0







I have a dual boot laptop, with a NTFS shared partition, in which i have all my files. I want to access them in both OS'.



With WPS office suite, in Linux Mint 19, I cannot access files in this location, i get this error message:



error wps



I'm mounting the partition via /etc/fstab



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs-3g defaults,permissions 0 0


I've tried several mount configurations and none seem to work:



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs nls=iso8859-1,permissions,users,auto,exec

/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs defaults 0 0


I can access the same files with Libreoffice perfectly, and don't have any other problems with other files and other programs.



SOLVED:
As some users commented, the problem was with the snap installation. All i did was uninstalling and downloading the deb package.



Thank you!










share|improve this question









New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











I have a dual boot laptop, with a NTFS shared partition, in which i have all my files. I want to access them in both OS'.



With WPS office suite, in Linux Mint 19, I cannot access files in this location, i get this error message:



error wps



I'm mounting the partition via /etc/fstab



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs-3g defaults,permissions 0 0


I've tried several mount configurations and none seem to work:



/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs nls=iso8859-1,permissions,users,auto,exec

/dev/disk/by-uuid/9A32665932663A81 /mnt/9A32665932663A81 ntfs defaults 0 0


I can access the same files with Libreoffice perfectly, and don't have any other problems with other files and other programs.



SOLVED:
As some users commented, the problem was with the snap installation. All i did was uninstalling and downloading the deb package.



Thank you!







dual-boot ntfs wps-office






share|improve this question









New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited Dec 15 at 9:55





















New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked Dec 14 at 16:43









Javi

11




11




New contributor




Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Javi is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




closed as off-topic by Zanna, pomsky, karel, Eric Carvalho, muru Dec 15 at 10:17


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – Zanna, pomsky, karel, Eric Carvalho

If this question can be reworded to fit the rules in the help center, please edit the question.




closed as off-topic by Zanna, pomsky, karel, Eric Carvalho, muru Dec 15 at 10:17


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This is not about Ubuntu. Questions about other Linux distributions can be asked on Unix & Linux, those about Windows on Super User, those about Apple products on Ask Different and generic programming questions on Stack Overflow." – Zanna, pomsky, karel, Eric Carvalho

If this question can be reworded to fit the rules in the help center, please edit the question.








  • 1




    Sorry, Linux Mint is off-topic here. You can ask on our sister site Unix & Linux. (To copy all the formatting of this post, click the edit button and copy from the editor.)
    – Zanna
    Dec 14 at 18:59










  • If this problem happens only with WPS Office, you might have better luck reporting a bug to them, or at least asking somewhere on their forum. I wouldn't hold much breath a random person would be able to answer that otherwise.
    – Hi-Angel
    Dec 14 at 19:34






  • 1




    Probably installed as a snap and you may need to configure the snap permissions.
    – mook765
    Dec 14 at 19:49










  • Snap application needs additional care to access file outside home.
    – Alvin Liang
    Dec 15 at 5:15










  • Possible duplicate of How to get access to USB-storage from the application installed as Snap?
    – muru
    Dec 15 at 10:17














  • 1




    Sorry, Linux Mint is off-topic here. You can ask on our sister site Unix & Linux. (To copy all the formatting of this post, click the edit button and copy from the editor.)
    – Zanna
    Dec 14 at 18:59










  • If this problem happens only with WPS Office, you might have better luck reporting a bug to them, or at least asking somewhere on their forum. I wouldn't hold much breath a random person would be able to answer that otherwise.
    – Hi-Angel
    Dec 14 at 19:34






  • 1




    Probably installed as a snap and you may need to configure the snap permissions.
    – mook765
    Dec 14 at 19:49










  • Snap application needs additional care to access file outside home.
    – Alvin Liang
    Dec 15 at 5:15










  • Possible duplicate of How to get access to USB-storage from the application installed as Snap?
    – muru
    Dec 15 at 10:17








1




1




Sorry, Linux Mint is off-topic here. You can ask on our sister site Unix & Linux. (To copy all the formatting of this post, click the edit button and copy from the editor.)
– Zanna
Dec 14 at 18:59




Sorry, Linux Mint is off-topic here. You can ask on our sister site Unix & Linux. (To copy all the formatting of this post, click the edit button and copy from the editor.)
– Zanna
Dec 14 at 18:59












If this problem happens only with WPS Office, you might have better luck reporting a bug to them, or at least asking somewhere on their forum. I wouldn't hold much breath a random person would be able to answer that otherwise.
– Hi-Angel
Dec 14 at 19:34




If this problem happens only with WPS Office, you might have better luck reporting a bug to them, or at least asking somewhere on their forum. I wouldn't hold much breath a random person would be able to answer that otherwise.
– Hi-Angel
Dec 14 at 19:34




1




1




Probably installed as a snap and you may need to configure the snap permissions.
– mook765
Dec 14 at 19:49




Probably installed as a snap and you may need to configure the snap permissions.
– mook765
Dec 14 at 19:49












Snap application needs additional care to access file outside home.
– Alvin Liang
Dec 15 at 5:15




Snap application needs additional care to access file outside home.
– Alvin Liang
Dec 15 at 5:15












Possible duplicate of How to get access to USB-storage from the application installed as Snap?
– muru
Dec 15 at 10:17




Possible duplicate of How to get access to USB-storage from the application installed as Snap?
– muru
Dec 15 at 10:17















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