No sound on Asus Zenbook UX391UA with HDA Intel PCH
2
I got this new laptop, installed 18.04 on it, and so far I can't get the audio to work (both internal/external speakers). The card exists, and in audio settings it seems normal and microphone works.
0 [PCH]:
HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xec228000 irq 134
In another question, the suggestion was to do this but it didn't work for me:
sudo nano /etc/modprobe.d/alsa-base.conf
add line : options snd-hda-intel model=pch position_fix=1
Thanks in advance.
sound
asked Jul 17 '18 at 13:42
Raphael Leroux
214
|
show 1 more comment
2
I got this new laptop, installed 18.04 on it, and so far I can't get the audio to work (both internal/external speakers). The card exists, and in audio settings it seems normal and microphone works.
0 [PCH]:
HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xec228000 irq 134
In another question, the suggestion was to do this but it didn't work for me:
sudo nano /etc/modprobe.d/alsa-base.conf
add line : options snd-hda-intel model=pch position_fix=1
Thanks in advance.
sound
asked Jul 17 '18 at 13:42
Raphael Leroux
214
Can confirm that! But sound through Bluetooth boxes/headphones works. Does yours right top corner around the power button run also very hot on normal tasks? This issue is also mentioned here and here.
– DMT
Aug 28 '18 at 7:40
1
Hi there. Thanks for replying. I ended up giving up. I think the issue is coming from the laptop itself, we tried so many things and nothing worked, but we didn't try bluetooth. I then installed Fedora, got some audio, but after 10sec the audio died. We concluded about the hardware because all distro we tried didn't work, but the bluetooth worked. USB-C headphones too.
– Raphael Leroux
Aug 29 '18 at 12:20
Still no sound with Ubuntu 18.10.
– DMT
Oct 20 '18 at 19:12
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua
– DMT
Oct 27 '18 at 9:12
Does shutting down the computer completely (not restart. an actual cold bootup) and booting straight to linux fix the problem? it does for me on a very similar issue
– Hilikus
Dec 11 '18 at 4:29
|
show 1 more comment
2
2
2
3
I got this new laptop, installed 18.04 on it, and so far I can't get the audio to work (both internal/external speakers). The card exists, and in audio settings it seems normal and microphone works.
0 [PCH]:
HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xec228000 irq 134
In another question, the suggestion was to do this but it didn't work for me:
sudo nano /etc/modprobe.d/alsa-base.conf
add line : options snd-hda-intel model=pch position_fix=1
Thanks in advance.
sound
asked Jul 17 '18 at 13:42
Raphael Leroux
214
I got this new laptop, installed 18.04 on it, and so far I can't get the audio to work (both internal/external speakers). The card exists, and in audio settings it seems normal and microphone works.
0 [PCH]:
HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0xec228000 irq 134
In another question, the suggestion was to do this but it didn't work for me:
sudo nano /etc/modprobe.d/alsa-base.conf
add line : options snd-hda-intel model=pch position_fix=1
Thanks in advance.
sound
sound
asked Jul 17 '18 at 13:42
Raphael Leroux
214
asked Jul 17 '18 at 13:42
Raphael Leroux
214
asked Jul 17 '18 at 13:42
Raphael Leroux
214
asked Jul 17 '18 at 13:42
Raphael Leroux
214
asked Jul 17 '18 at 13:42
Raphael Leroux
214
214
Can confirm that! But sound through Bluetooth boxes/headphones works. Does yours right top corner around the power button run also very hot on normal tasks? This issue is also mentioned here and here.
– DMT
Aug 28 '18 at 7:40
1
Hi there. Thanks for replying. I ended up giving up. I think the issue is coming from the laptop itself, we tried so many things and nothing worked, but we didn't try bluetooth. I then installed Fedora, got some audio, but after 10sec the audio died. We concluded about the hardware because all distro we tried didn't work, but the bluetooth worked. USB-C headphones too.
– Raphael Leroux
Aug 29 '18 at 12:20
Still no sound with Ubuntu 18.10.
– DMT
Oct 20 '18 at 19:12
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua
– DMT
Oct 27 '18 at 9:12
Does shutting down the computer completely (not restart. an actual cold bootup) and booting straight to linux fix the problem? it does for me on a very similar issue
– Hilikus
Dec 11 '18 at 4:29
|
show 1 more comment
Can confirm that! But sound through Bluetooth boxes/headphones works. Does yours right top corner around the power button run also very hot on normal tasks? This issue is also mentioned here and here.
– DMT
Aug 28 '18 at 7:40
1
Hi there. Thanks for replying. I ended up giving up. I think the issue is coming from the laptop itself, we tried so many things and nothing worked, but we didn't try bluetooth. I then installed Fedora, got some audio, but after 10sec the audio died. We concluded about the hardware because all distro we tried didn't work, but the bluetooth worked. USB-C headphones too.
– Raphael Leroux
Aug 29 '18 at 12:20
Still no sound with Ubuntu 18.10.
– DMT
Oct 20 '18 at 19:12
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua
– DMT
Oct 27 '18 at 9:12
Does shutting down the computer completely (not restart. an actual cold bootup) and booting straight to linux fix the problem? it does for me on a very similar issue
– Hilikus
Dec 11 '18 at 4:29
Can confirm that! But sound through Bluetooth boxes/headphones works. Does yours right top corner around the power button run also very hot on normal tasks? This issue is also mentioned here and here.
– DMT
Aug 28 '18 at 7:40
Can confirm that! But sound through Bluetooth boxes/headphones works. Does yours right top corner around the power button run also very hot on normal tasks? This issue is also mentioned here and here.
– DMT
Aug 28 '18 at 7:40
1
1
Hi there. Thanks for replying. I ended up giving up. I think the issue is coming from the laptop itself, we tried so many things and nothing worked, but we didn't try bluetooth. I then installed Fedora, got some audio, but after 10sec the audio died. We concluded about the hardware because all distro we tried didn't work, but the bluetooth worked. USB-C headphones too.
– Raphael Leroux
Aug 29 '18 at 12:20
Hi there. Thanks for replying. I ended up giving up. I think the issue is coming from the laptop itself, we tried so many things and nothing worked, but we didn't try bluetooth. I then installed Fedora, got some audio, but after 10sec the audio died. We concluded about the hardware because all distro we tried didn't work, but the bluetooth worked. USB-C headphones too.
– Raphael Leroux
Aug 29 '18 at 12:20
Still no sound with Ubuntu 18.10.
– DMT
Oct 20 '18 at 19:12
Still no sound with Ubuntu 18.10.
– DMT
Oct 20 '18 at 19:12
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua
– DMT
Oct 27 '18 at 9:12
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua
– DMT
Oct 27 '18 at 9:12
Does shutting down the computer completely (not restart. an actual cold bootup) and booting straight to linux fix the problem? it does for me on a very similar issue
– Hilikus
Dec 11 '18 at 4:29
Does shutting down the computer completely (not restart. an actual cold bootup) and booting straight to linux fix the problem? it does for me on a very similar issue
– Hilikus
Dec 11 '18 at 4:29
|
show 1 more comment
1 Answer
1
active
oldest
votes
0
After some help from https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 I finally fixed the problem.
It requires new kernel and some manual patching.
First download kernel source and extract it
wget https://cdn.kernel.org/pub/linux/kernel/v4.x/linux-4.19.12.tar.xz
tar Jxf linux-4.19.12.tar.xz
Install necessary packages
sudo apt-get install build-essential libncurses-dev bison flex
libssl-dev libelf-dev
Copy kernel config
cd linux-4.19.12/
cp -v /boot/config-$(uname -r) .config
make defconfig
Add support for UX391UA
Add line to file sound/pci/hda/patch_realtek.c
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK)
In patch format
--- patch_realtek.c.bck 2018-12-21 14:15:25.000000000 +0100
+++ patch_realtek.c 2018-12-30 16:13:23.970326312 +0100
@@ -6584,6 +6584,7 @@
SND_PCI_QUIRK(0x1043, 0x13b0, "ASUS Z550SA", ALC256_FIXUP_ASUS_MIC),
SND_PCI_QUIRK(0x1043, 0x1427, "Asus Zenbook UX31E", ALC269VB_FIXUP_ASUS_ZENBOOK),
SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK),
+ SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK),
SND_PCI_QUIRK(0x1043, 0x1517, "Asus Zenbook UX31A", ALC269VB_FIXUP_ASUS_ZENBOOK_UX31A),
SND_PCI_QUIRK(0x1043, 0x16e3, "ASUS UX50", ALC269_FIXUP_STEREO_DMIC),
SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW),
Build kernel
This command must be executed in top directory of linux source.
make -j `getconf _NPROCESSORS_ONLN` deb-pkg LOCALVERSION=-custom
Install new kernel and reboot
cd ..
sudo dpkg -i linux-headers-4.19.12-custom_4.19.12-custom-1_amd64.deb
linux-image-4.19.12-custom_4.19.12-custom-1_amd64.deb
reboot
answered Jul 21 '18 at 12:23
Paweł Michalski
645
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
add a comment |
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After some help from https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 I finally fixed the problem.
It requires new kernel and some manual patching.
First download kernel source and extract it
wget https://cdn.kernel.org/pub/linux/kernel/v4.x/linux-4.19.12.tar.xz
tar Jxf linux-4.19.12.tar.xz
Install necessary packages
sudo apt-get install build-essential libncurses-dev bison flex
libssl-dev libelf-dev
Copy kernel config
cd linux-4.19.12/
cp -v /boot/config-$(uname -r) .config
make defconfig
Add support for UX391UA
Add line to file sound/pci/hda/patch_realtek.c
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK)
In patch format
--- patch_realtek.c.bck 2018-12-21 14:15:25.000000000 +0100
+++ patch_realtek.c 2018-12-30 16:13:23.970326312 +0100
@@ -6584,6 +6584,7 @@
SND_PCI_QUIRK(0x1043, 0x13b0, "ASUS Z550SA", ALC256_FIXUP_ASUS_MIC),
SND_PCI_QUIRK(0x1043, 0x1427, "Asus Zenbook UX31E", ALC269VB_FIXUP_ASUS_ZENBOOK),
SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK),
+ SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK),
SND_PCI_QUIRK(0x1043, 0x1517, "Asus Zenbook UX31A", ALC269VB_FIXUP_ASUS_ZENBOOK_UX31A),
SND_PCI_QUIRK(0x1043, 0x16e3, "ASUS UX50", ALC269_FIXUP_STEREO_DMIC),
SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW),
Build kernel
This command must be executed in top directory of linux source.
make -j `getconf _NPROCESSORS_ONLN` deb-pkg LOCALVERSION=-custom
Install new kernel and reboot
cd ..
sudo dpkg -i linux-headers-4.19.12-custom_4.19.12-custom-1_amd64.deb
linux-image-4.19.12-custom_4.19.12-custom-1_amd64.deb
reboot
answered Jul 21 '18 at 12:23
Paweł Michalski
645
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
add a comment |
0
After some help from https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 I finally fixed the problem.
It requires new kernel and some manual patching.
First download kernel source and extract it
wget https://cdn.kernel.org/pub/linux/kernel/v4.x/linux-4.19.12.tar.xz
tar Jxf linux-4.19.12.tar.xz
Install necessary packages
sudo apt-get install build-essential libncurses-dev bison flex
libssl-dev libelf-dev
Copy kernel config
cd linux-4.19.12/
cp -v /boot/config-$(uname -r) .config
make defconfig
Add support for UX391UA
Add line to file sound/pci/hda/patch_realtek.c
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK)
In patch format
--- patch_realtek.c.bck 2018-12-21 14:15:25.000000000 +0100
+++ patch_realtek.c 2018-12-30 16:13:23.970326312 +0100
@@ -6584,6 +6584,7 @@
SND_PCI_QUIRK(0x1043, 0x13b0, "ASUS Z550SA", ALC256_FIXUP_ASUS_MIC),
SND_PCI_QUIRK(0x1043, 0x1427, "Asus Zenbook UX31E", ALC269VB_FIXUP_ASUS_ZENBOOK),
SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK),
+ SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK),
SND_PCI_QUIRK(0x1043, 0x1517, "Asus Zenbook UX31A", ALC269VB_FIXUP_ASUS_ZENBOOK_UX31A),
SND_PCI_QUIRK(0x1043, 0x16e3, "ASUS UX50", ALC269_FIXUP_STEREO_DMIC),
SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW),
Build kernel
This command must be executed in top directory of linux source.
make -j `getconf _NPROCESSORS_ONLN` deb-pkg LOCALVERSION=-custom
Install new kernel and reboot
cd ..
sudo dpkg -i linux-headers-4.19.12-custom_4.19.12-custom-1_amd64.deb
linux-image-4.19.12-custom_4.19.12-custom-1_amd64.deb
reboot
answered Jul 21 '18 at 12:23
Paweł Michalski
645
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
add a comment |
0
0
0
After some help from https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 I finally fixed the problem.
It requires new kernel and some manual patching.
First download kernel source and extract it
wget https://cdn.kernel.org/pub/linux/kernel/v4.x/linux-4.19.12.tar.xz
tar Jxf linux-4.19.12.tar.xz
Install necessary packages
sudo apt-get install build-essential libncurses-dev bison flex
libssl-dev libelf-dev
Copy kernel config
cd linux-4.19.12/
cp -v /boot/config-$(uname -r) .config
make defconfig
Add support for UX391UA
Add line to file sound/pci/hda/patch_realtek.c
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK)
In patch format
--- patch_realtek.c.bck 2018-12-21 14:15:25.000000000 +0100
+++ patch_realtek.c 2018-12-30 16:13:23.970326312 +0100
@@ -6584,6 +6584,7 @@
SND_PCI_QUIRK(0x1043, 0x13b0, "ASUS Z550SA", ALC256_FIXUP_ASUS_MIC),
SND_PCI_QUIRK(0x1043, 0x1427, "Asus Zenbook UX31E", ALC269VB_FIXUP_ASUS_ZENBOOK),
SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK),
+ SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK),
SND_PCI_QUIRK(0x1043, 0x1517, "Asus Zenbook UX31A", ALC269VB_FIXUP_ASUS_ZENBOOK_UX31A),
SND_PCI_QUIRK(0x1043, 0x16e3, "ASUS UX50", ALC269_FIXUP_STEREO_DMIC),
SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW),
Build kernel
This command must be executed in top directory of linux source.
make -j `getconf _NPROCESSORS_ONLN` deb-pkg LOCALVERSION=-custom
Install new kernel and reboot
cd ..
sudo dpkg -i linux-headers-4.19.12-custom_4.19.12-custom-1_amd64.deb
linux-image-4.19.12-custom_4.19.12-custom-1_amd64.deb
reboot
answered Jul 21 '18 at 12:23
Paweł Michalski
645
After some help from https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 I finally fixed the problem.
It requires new kernel and some manual patching.
First download kernel source and extract it
wget https://cdn.kernel.org/pub/linux/kernel/v4.x/linux-4.19.12.tar.xz
tar Jxf linux-4.19.12.tar.xz
Install necessary packages
sudo apt-get install build-essential libncurses-dev bison flex
libssl-dev libelf-dev
Copy kernel config
cd linux-4.19.12/
cp -v /boot/config-$(uname -r) .config
make defconfig
Add support for UX391UA
Add line to file sound/pci/hda/patch_realtek.c
SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK)
In patch format
--- patch_realtek.c.bck 2018-12-21 14:15:25.000000000 +0100
+++ patch_realtek.c 2018-12-30 16:13:23.970326312 +0100
@@ -6584,6 +6584,7 @@
SND_PCI_QUIRK(0x1043, 0x13b0, "ASUS Z550SA", ALC256_FIXUP_ASUS_MIC),
SND_PCI_QUIRK(0x1043, 0x1427, "Asus Zenbook UX31E", ALC269VB_FIXUP_ASUS_ZENBOOK),
SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK),
+ SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK),
SND_PCI_QUIRK(0x1043, 0x1517, "Asus Zenbook UX31A", ALC269VB_FIXUP_ASUS_ZENBOOK_UX31A),
SND_PCI_QUIRK(0x1043, 0x16e3, "ASUS UX50", ALC269_FIXUP_STEREO_DMIC),
SND_PCI_QUIRK(0x1043, 0x1a13, "Asus G73Jw", ALC269_FIXUP_ASUS_G73JW),
Build kernel
This command must be executed in top directory of linux source.
make -j `getconf _NPROCESSORS_ONLN` deb-pkg LOCALVERSION=-custom
Install new kernel and reboot
cd ..
sudo dpkg -i linux-headers-4.19.12-custom_4.19.12-custom-1_amd64.deb
linux-image-4.19.12-custom_4.19.12-custom-1_amd64.deb
reboot
answered Jul 21 '18 at 12:23
Paweł Michalski
645
edited Dec 30 '18 at 15:19
answered Jul 21 '18 at 12:23
Paweł Michalski
645
answered Jul 21 '18 at 12:23
Paweł Michalski
645
answered Jul 21 '18 at 12:23
Paweł Michalski
645
645
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
add a comment |
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
Hi Pawel! This does not provide an answer to the question. Once you have sufficient reputation you will be able to comment on any post; instead, provide answers that don't require clarification from the asker.
– abu_bua
Jul 21 '18 at 12:43
add a comment |
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Can confirm that! But sound through Bluetooth boxes/headphones works. Does yours right top corner around the power button run also very hot on normal tasks? This issue is also mentioned here and here.
– DMT
Aug 28 '18 at 7:40
1
Hi there. Thanks for replying. I ended up giving up. I think the issue is coming from the laptop itself, we tried so many things and nothing worked, but we didn't try bluetooth. I then installed Fedora, got some audio, but after 10sec the audio died. We concluded about the hardware because all distro we tried didn't work, but the bluetooth worked. USB-C headphones too.
– Raphael Leroux
Aug 29 '18 at 12:20
Still no sound with Ubuntu 18.10.
– DMT
Oct 20 '18 at 19:12
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua
– DMT
Oct 27 '18 at 9:12
Does shutting down the computer completely (not restart. an actual cold bootup) and booting straight to linux fix the problem? it does for me on a very similar issue
– Hilikus
Dec 11 '18 at 4:29