ubuntu 18.04 crash after memory upgrade











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I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.



When I installed the additional ram, Ubuntu stop to boot at all, it crashed somewhere after the grup screen.
When I tried to install the new ram alone, it continued till the line of "load desktop", only arrow appeared & then crashed.



I have Windows xp on the same laptop & it works by either the new ram only or both.



the following troubleshoots I had already tried :




  1. remove the ram , install the new one only, clean the sockets , swap
    the rams etc.

  2. memtest 86 , it detect the ram.

  3. Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

  4. install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.


Anyone can help. please!






boot 18.04 64-bit ram toshiba-satellite







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    up vote
    0
    down vote

    favorite












    I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.



    When I installed the additional ram, Ubuntu stop to boot at all, it crashed somewhere after the grup screen.
    When I tried to install the new ram alone, it continued till the line of "load desktop", only arrow appeared & then crashed.



    I have Windows xp on the same laptop & it works by either the new ram only or both.



    the following troubleshoots I had already tried :




    1. remove the ram , install the new one only, clean the sockets , swap
      the rams etc.

    2. memtest 86 , it detect the ram.

    3. Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

    4. install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.


    Anyone can help. please!






    boot 18.04 64-bit ram toshiba-satellite







    share|improve this question









    New contributor




    tabebqena is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.






















      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.



      When I installed the additional ram, Ubuntu stop to boot at all, it crashed somewhere after the grup screen.
      When I tried to install the new ram alone, it continued till the line of "load desktop", only arrow appeared & then crashed.



      I have Windows xp on the same laptop & it works by either the new ram only or both.



      the following troubleshoots I had already tried :




      1. remove the ram , install the new one only, clean the sockets , swap
        the rams etc.

      2. memtest 86 , it detect the ram.

      3. Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

      4. install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.


      Anyone can help. please!






      boot 18.04 64-bit ram toshiba-satellite







      share|improve this question









      New contributor




      tabebqena is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      I have ubuntu 18.04 installed on Toshiba Satellite C660-A205, by default it has 2 GB ram. So, I purchased additional 4 GB ram , to accommodate the high need of memory in 64 architectures.



      When I installed the additional ram, Ubuntu stop to boot at all, it crashed somewhere after the grup screen.
      When I tried to install the new ram alone, it continued till the line of "load desktop", only arrow appeared & then crashed.



      I have Windows xp on the same laptop & it works by either the new ram only or both.



      the following troubleshoots I had already tried :




      1. remove the ram , install the new one only, clean the sockets , swap
        the rams etc.

      2. memtest 86 , it detect the ram.

      3. Bios update from Toshiba site, the update stop by message : "the current Bios is higher than 20".

      4. install fresh OS , I had tried "cinnamon 64 bit", "Kubuntu 64 bit" & "Ubuntu 32 bit". all usb disks stop.


      Anyone can help. please!






      boot 18.04 64-bit ram toshiba-satellite




      boot 18.04 64-bit ram toshiba-satellite






      share|improve this question









      New contributor




      tabebqena is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      share|improve this question









      New contributor




      tabebqena is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      share|improve this question




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      edited Nov 22 at 18:19





















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      asked Nov 22 at 18:12









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