Ubuntu 18.04.1 no longer detects 2560x1440 on external display











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So it appears Ubuntu is no longer recognising my monitor (AOC q2790pqu) as a QHD monitor and won't allow a resolution higher than 1920x1080. The weird thing is that this was not an issue until recently.



It's been about two weeks since I used my Laptop with an external display at home and my screen at work only goes up to 1920x1080, so I'm not sure when this started, but I reckon somewhere in the last two to three weeks. I guess it might have been some system update, but it was never an issue before.



I have tried adding a custom resolution using xrandr and changing display drivers by using Open Graphics Drivers. Neither solved my problem unfortunately. Any suggestions where to look further are greatly appreciated.



xrandr output:



HDMI-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 597mm x 336mm
1920x1080 60.00* 50.00 59.94
1920x1080i 60.00 50.00 59.94
1280x1440 59.91
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.90
1280x960 60.00
1280x720 60.00 50.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x480 60.00 59.94
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08 `


inxi -gXX output:



Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller
bus-ID: 00:02.0 chip-ID: 8086:0a16
Display Server: x11 (X.Org 1.19.6 )
drivers: modesetting (unloaded: fbdev,vesa)
Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
OpenGL: renderer: Mesa DRI Intel Haswell Mobile
version: 4.5 Mesa 19.0.0-devel (git-3b2ad8b 2018-12-06 bionic-oibaf-ppa) (compat-v: 3.0) Direct Render: Yes









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    So it appears Ubuntu is no longer recognising my monitor (AOC q2790pqu) as a QHD monitor and won't allow a resolution higher than 1920x1080. The weird thing is that this was not an issue until recently.



    It's been about two weeks since I used my Laptop with an external display at home and my screen at work only goes up to 1920x1080, so I'm not sure when this started, but I reckon somewhere in the last two to three weeks. I guess it might have been some system update, but it was never an issue before.



    I have tried adding a custom resolution using xrandr and changing display drivers by using Open Graphics Drivers. Neither solved my problem unfortunately. Any suggestions where to look further are greatly appreciated.



    xrandr output:



    HDMI-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 597mm x 336mm
    1920x1080 60.00* 50.00 59.94
    1920x1080i 60.00 50.00 59.94
    1280x1440 59.91
    1680x1050 59.88
    1280x1024 75.02 60.02
    1440x900 59.90
    1280x960 60.00
    1280x720 60.00 50.00 59.94
    1024x768 75.03 70.07 60.00
    832x624 74.55
    800x600 72.19 75.00 60.32 56.25
    720x576 50.00
    720x480 60.00 59.94
    640x480 75.00 72.81 66.67 60.00 59.94
    720x400 70.08 `


    inxi -gXX output:



    Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller
    bus-ID: 00:02.0 chip-ID: 8086:0a16
    Display Server: x11 (X.Org 1.19.6 )
    drivers: modesetting (unloaded: fbdev,vesa)
    Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
    OpenGL: renderer: Mesa DRI Intel Haswell Mobile
    version: 4.5 Mesa 19.0.0-devel (git-3b2ad8b 2018-12-06 bionic-oibaf-ppa) (compat-v: 3.0) Direct Render: Yes









    share|improve this question







    New contributor




    Guija is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.






















      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      So it appears Ubuntu is no longer recognising my monitor (AOC q2790pqu) as a QHD monitor and won't allow a resolution higher than 1920x1080. The weird thing is that this was not an issue until recently.



      It's been about two weeks since I used my Laptop with an external display at home and my screen at work only goes up to 1920x1080, so I'm not sure when this started, but I reckon somewhere in the last two to three weeks. I guess it might have been some system update, but it was never an issue before.



      I have tried adding a custom resolution using xrandr and changing display drivers by using Open Graphics Drivers. Neither solved my problem unfortunately. Any suggestions where to look further are greatly appreciated.



      xrandr output:



      HDMI-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 597mm x 336mm
      1920x1080 60.00* 50.00 59.94
      1920x1080i 60.00 50.00 59.94
      1280x1440 59.91
      1680x1050 59.88
      1280x1024 75.02 60.02
      1440x900 59.90
      1280x960 60.00
      1280x720 60.00 50.00 59.94
      1024x768 75.03 70.07 60.00
      832x624 74.55
      800x600 72.19 75.00 60.32 56.25
      720x576 50.00
      720x480 60.00 59.94
      640x480 75.00 72.81 66.67 60.00 59.94
      720x400 70.08 `


      inxi -gXX output:



      Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller
      bus-ID: 00:02.0 chip-ID: 8086:0a16
      Display Server: x11 (X.Org 1.19.6 )
      drivers: modesetting (unloaded: fbdev,vesa)
      Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
      OpenGL: renderer: Mesa DRI Intel Haswell Mobile
      version: 4.5 Mesa 19.0.0-devel (git-3b2ad8b 2018-12-06 bionic-oibaf-ppa) (compat-v: 3.0) Direct Render: Yes









      share|improve this question







      New contributor




      Guija is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      So it appears Ubuntu is no longer recognising my monitor (AOC q2790pqu) as a QHD monitor and won't allow a resolution higher than 1920x1080. The weird thing is that this was not an issue until recently.



      It's been about two weeks since I used my Laptop with an external display at home and my screen at work only goes up to 1920x1080, so I'm not sure when this started, but I reckon somewhere in the last two to three weeks. I guess it might have been some system update, but it was never an issue before.



      I have tried adding a custom resolution using xrandr and changing display drivers by using Open Graphics Drivers. Neither solved my problem unfortunately. Any suggestions where to look further are greatly appreciated.



      xrandr output:



      HDMI-1 connected primary 1920x1080+1920+0 (normal left inverted right x axis y axis) 597mm x 336mm
      1920x1080 60.00* 50.00 59.94
      1920x1080i 60.00 50.00 59.94
      1280x1440 59.91
      1680x1050 59.88
      1280x1024 75.02 60.02
      1440x900 59.90
      1280x960 60.00
      1280x720 60.00 50.00 59.94
      1024x768 75.03 70.07 60.00
      832x624 74.55
      800x600 72.19 75.00 60.32 56.25
      720x576 50.00
      720x480 60.00 59.94
      640x480 75.00 72.81 66.67 60.00 59.94
      720x400 70.08 `


      inxi -gXX output:



      Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller
      bus-ID: 00:02.0 chip-ID: 8086:0a16
      Display Server: x11 (X.Org 1.19.6 )
      drivers: modesetting (unloaded: fbdev,vesa)
      Resolution: 1920x1080@60.00hz, 1920x1080@60.00hz
      OpenGL: renderer: Mesa DRI Intel Haswell Mobile
      version: 4.5 Mesa 19.0.0-devel (git-3b2ad8b 2018-12-06 bionic-oibaf-ppa) (compat-v: 3.0) Direct Render: Yes






      display display-resolution






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      asked Dec 6 at 15:11









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      Check out our Code of Conduct.






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