Cannot shut down / restart Ubuntu 16.04
I have installed Ubuntu 16.04 with Windows 10 dual boot option.
Everything works fine with Windows, but when I try to shut down or reboot the Ubuntu (Suspend works), then it never shuts down properly and I need to power it off using the power button. I need to find a workaround for this.
The following error appears:
/dev/nvme0n1p0: recovering journal
/dev/nvme0n1p0: clean, 279395/1222992 files, 2341455/4082432 blocks
[33612.774710] NMI watchdog: BUG: soft lockup - CPU#3 stuck for 23s! [plymouthd:2764]
Any help would be appreciated!
Feel free to ask additional information.
dual-boot shutdown cpu lockup watchdog
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
|
show 1 more comment
I have installed Ubuntu 16.04 with Windows 10 dual boot option.
Everything works fine with Windows, but when I try to shut down or reboot the Ubuntu (Suspend works), then it never shuts down properly and I need to power it off using the power button. I need to find a workaround for this.
The following error appears:
/dev/nvme0n1p0: recovering journal
/dev/nvme0n1p0: clean, 279395/1222992 files, 2341455/4082432 blocks
[33612.774710] NMI watchdog: BUG: soft lockup - CPU#3 stuck for 23s! [plymouthd:2764]
Any help would be appreciated!
Feel free to ask additional information.
dual-boot shutdown cpu lockup watchdog
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
Is the GPU in the laptop a Nvidia GPU?
– J.J. Hakala
Jul 24 '17 at 20:10
Yes, it is the GeForce GTX 1050.
– E. Muuli
Jul 24 '17 at 20:18
Do you have Intel processors? Isintel-microcodeinstalled? Is your BIOS up to date? Do you know how tofsckyour file system? Is your SSD firmware up to date? Start new comments to me with@heynnemaor I may miss them.
– heynnema
Jul 24 '17 at 20:45
@heynnemaThis is the CPU:Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8. How to find out if I have intel-microcode and whether my BIOS is up-to-date? I thought that Ubuntu doesn't require any additional drivers. By the way, a funny thing is that in the System Details it says that my Graphics is:Intel® Kabylake GT2. I think I could manage to do a fsck, should I do it? How to check if my SSD firmware is up-to-date? Thanks! E: Here's the screenshot of additional drivers: snag.gy/E5glFA.jpg
– E. Muuli
Jul 25 '17 at 6:42
It looks like you do haveintel-microcodeinstalled and enabled. To check your BIOS, enter the BIOS at power on time, note the version number, then go to the manufacturer's web site to determine if there's a newer version. For the SSD firmware, also go to the manufacturer's web site, and they usually have a utility to check the SSD for firmware updates. Yes, do a fsck to eliminate file system errors.
– heynnema
Jul 25 '17 at 14:26
|
show 1 more comment
I have installed Ubuntu 16.04 with Windows 10 dual boot option.
Everything works fine with Windows, but when I try to shut down or reboot the Ubuntu (Suspend works), then it never shuts down properly and I need to power it off using the power button. I need to find a workaround for this.
The following error appears:
/dev/nvme0n1p0: recovering journal
/dev/nvme0n1p0: clean, 279395/1222992 files, 2341455/4082432 blocks
[33612.774710] NMI watchdog: BUG: soft lockup - CPU#3 stuck for 23s! [plymouthd:2764]
Any help would be appreciated!
Feel free to ask additional information.
dual-boot shutdown cpu lockup watchdog
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
I have installed Ubuntu 16.04 with Windows 10 dual boot option.
Everything works fine with Windows, but when I try to shut down or reboot the Ubuntu (Suspend works), then it never shuts down properly and I need to power it off using the power button. I need to find a workaround for this.
The following error appears:
/dev/nvme0n1p0: recovering journal
/dev/nvme0n1p0: clean, 279395/1222992 files, 2341455/4082432 blocks
[33612.774710] NMI watchdog: BUG: soft lockup - CPU#3 stuck for 23s! [plymouthd:2764]
Any help would be appreciated!
Feel free to ask additional information.
dual-boot shutdown cpu lockup watchdog
dual-boot shutdown cpu lockup watchdog
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
asked Jul 24 '17 at 20:00
E. MuuliE. Muuli
1034
1034
Is the GPU in the laptop a Nvidia GPU?
– J.J. Hakala
Jul 24 '17 at 20:10
Yes, it is the GeForce GTX 1050.
– E. Muuli
Jul 24 '17 at 20:18
Do you have Intel processors? Isintel-microcodeinstalled? Is your BIOS up to date? Do you know how tofsckyour file system? Is your SSD firmware up to date? Start new comments to me with@heynnemaor I may miss them.
– heynnema
Jul 24 '17 at 20:45
@heynnemaThis is the CPU:Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8. How to find out if I have intel-microcode and whether my BIOS is up-to-date? I thought that Ubuntu doesn't require any additional drivers. By the way, a funny thing is that in the System Details it says that my Graphics is:Intel® Kabylake GT2. I think I could manage to do a fsck, should I do it? How to check if my SSD firmware is up-to-date? Thanks! E: Here's the screenshot of additional drivers: snag.gy/E5glFA.jpg
– E. Muuli
Jul 25 '17 at 6:42
It looks like you do haveintel-microcodeinstalled and enabled. To check your BIOS, enter the BIOS at power on time, note the version number, then go to the manufacturer's web site to determine if there's a newer version. For the SSD firmware, also go to the manufacturer's web site, and they usually have a utility to check the SSD for firmware updates. Yes, do a fsck to eliminate file system errors.
– heynnema
Jul 25 '17 at 14:26
|
show 1 more comment
Is the GPU in the laptop a Nvidia GPU?
– J.J. Hakala
Jul 24 '17 at 20:10
Yes, it is the GeForce GTX 1050.
– E. Muuli
Jul 24 '17 at 20:18
Do you have Intel processors? Isintel-microcodeinstalled? Is your BIOS up to date? Do you know how tofsckyour file system? Is your SSD firmware up to date? Start new comments to me with@heynnemaor I may miss them.
– heynnema
Jul 24 '17 at 20:45
@heynnemaThis is the CPU:Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8. How to find out if I have intel-microcode and whether my BIOS is up-to-date? I thought that Ubuntu doesn't require any additional drivers. By the way, a funny thing is that in the System Details it says that my Graphics is:Intel® Kabylake GT2. I think I could manage to do a fsck, should I do it? How to check if my SSD firmware is up-to-date? Thanks! E: Here's the screenshot of additional drivers: snag.gy/E5glFA.jpg
– E. Muuli
Jul 25 '17 at 6:42
It looks like you do haveintel-microcodeinstalled and enabled. To check your BIOS, enter the BIOS at power on time, note the version number, then go to the manufacturer's web site to determine if there's a newer version. For the SSD firmware, also go to the manufacturer's web site, and they usually have a utility to check the SSD for firmware updates. Yes, do a fsck to eliminate file system errors.
– heynnema
Jul 25 '17 at 14:26
Is the GPU in the laptop a Nvidia GPU?
– J.J. Hakala
Jul 24 '17 at 20:10
Is the GPU in the laptop a Nvidia GPU?
– J.J. Hakala
Jul 24 '17 at 20:10
Yes, it is the GeForce GTX 1050.
– E. Muuli
Jul 24 '17 at 20:18
Yes, it is the GeForce GTX 1050.
– E. Muuli
Jul 24 '17 at 20:18
Do you have Intel processors? Is
intel-microcode installed? Is your BIOS up to date? Do you know how to fsck your file system? Is your SSD firmware up to date? Start new comments to me with @heynnema or I may miss them.– heynnema
Jul 24 '17 at 20:45
Do you have Intel processors? Is
intel-microcode installed? Is your BIOS up to date? Do you know how to fsck your file system? Is your SSD firmware up to date? Start new comments to me with @heynnema or I may miss them.– heynnema
Jul 24 '17 at 20:45
@heynnema This is the CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8. How to find out if I have intel-microcode and whether my BIOS is up-to-date? I thought that Ubuntu doesn't require any additional drivers. By the way, a funny thing is that in the System Details it says that my Graphics is: Intel® Kabylake GT2. I think I could manage to do a fsck, should I do it? How to check if my SSD firmware is up-to-date? Thanks! E: Here's the screenshot of additional drivers: snag.gy/E5glFA.jpg– E. Muuli
Jul 25 '17 at 6:42
@heynnema This is the CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8. How to find out if I have intel-microcode and whether my BIOS is up-to-date? I thought that Ubuntu doesn't require any additional drivers. By the way, a funny thing is that in the System Details it says that my Graphics is: Intel® Kabylake GT2. I think I could manage to do a fsck, should I do it? How to check if my SSD firmware is up-to-date? Thanks! E: Here's the screenshot of additional drivers: snag.gy/E5glFA.jpg– E. Muuli
Jul 25 '17 at 6:42
It looks like you do have
intel-microcode installed and enabled. To check your BIOS, enter the BIOS at power on time, note the version number, then go to the manufacturer's web site to determine if there's a newer version. For the SSD firmware, also go to the manufacturer's web site, and they usually have a utility to check the SSD for firmware updates. Yes, do a fsck to eliminate file system errors.– heynnema
Jul 25 '17 at 14:26
It looks like you do have
intel-microcode installed and enabled. To check your BIOS, enter the BIOS at power on time, note the version number, then go to the manufacturer's web site to determine if there's a newer version. For the SSD firmware, also go to the manufacturer's web site, and they usually have a utility to check the SSD for firmware updates. Yes, do a fsck to eliminate file system errors.– heynnema
Jul 25 '17 at 14:26
|
show 1 more comment
3 Answers
3
active
oldest
votes
I had the very same issue and following Eerik Muuli's advice, everything is working just fine now.
What seemed to fix the problem for me was that I switched to the Nvidia GPU driver from the additional drivers menu.
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
add a comment |
sudo gedit /etc/init.d/alsa-utils
The file opens in Gedit and around the line 353 you'll find the instruction "stop)". Below this instruction you should add these two instructions:
ifconfig wlan0 down
ifconfig eth0 down
So, the file should be this way:
stop)
ifconfig wlan0 down
ifconfig eth0 down
EXITSTATUS=0
After doing this, save the file, close it and restart or shutdown Ubuntu and verify if the problem continues."
///or
sudo /etc/default/grub
find GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"=>
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Running GUI applications withsudois a bad idea: askubuntu.com/questions/270006/…
– pomsky
Jan 8 at 11:19
add a comment |
Try opening the terminal and running
Sudo shutdown -h
Sudo reboot -h
This will shut it down or
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
add a comment |
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
I had the very same issue and following Eerik Muuli's advice, everything is working just fine now.
What seemed to fix the problem for me was that I switched to the Nvidia GPU driver from the additional drivers menu.
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
add a comment |
I had the very same issue and following Eerik Muuli's advice, everything is working just fine now.
What seemed to fix the problem for me was that I switched to the Nvidia GPU driver from the additional drivers menu.
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
add a comment |
I had the very same issue and following Eerik Muuli's advice, everything is working just fine now.
What seemed to fix the problem for me was that I switched to the Nvidia GPU driver from the additional drivers menu.
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
I had the very same issue and following Eerik Muuli's advice, everything is working just fine now.
What seemed to fix the problem for me was that I switched to the Nvidia GPU driver from the additional drivers menu.
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
answered Jul 27 '17 at 7:40
zsoltiiizsoltiii
16
16
add a comment |
add a comment |
sudo gedit /etc/init.d/alsa-utils
The file opens in Gedit and around the line 353 you'll find the instruction "stop)". Below this instruction you should add these two instructions:
ifconfig wlan0 down
ifconfig eth0 down
So, the file should be this way:
stop)
ifconfig wlan0 down
ifconfig eth0 down
EXITSTATUS=0
After doing this, save the file, close it and restart or shutdown Ubuntu and verify if the problem continues."
///or
sudo /etc/default/grub
find GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"=>
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Running GUI applications withsudois a bad idea: askubuntu.com/questions/270006/…
– pomsky
Jan 8 at 11:19
add a comment |
sudo gedit /etc/init.d/alsa-utils
The file opens in Gedit and around the line 353 you'll find the instruction "stop)". Below this instruction you should add these two instructions:
ifconfig wlan0 down
ifconfig eth0 down
So, the file should be this way:
stop)
ifconfig wlan0 down
ifconfig eth0 down
EXITSTATUS=0
After doing this, save the file, close it and restart or shutdown Ubuntu and verify if the problem continues."
///or
sudo /etc/default/grub
find GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"=>
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Running GUI applications withsudois a bad idea: askubuntu.com/questions/270006/…
– pomsky
Jan 8 at 11:19
add a comment |
sudo gedit /etc/init.d/alsa-utils
The file opens in Gedit and around the line 353 you'll find the instruction "stop)". Below this instruction you should add these two instructions:
ifconfig wlan0 down
ifconfig eth0 down
So, the file should be this way:
stop)
ifconfig wlan0 down
ifconfig eth0 down
EXITSTATUS=0
After doing this, save the file, close it and restart or shutdown Ubuntu and verify if the problem continues."
///or
sudo /etc/default/grub
find GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"=>
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
sudo gedit /etc/init.d/alsa-utils
The file opens in Gedit and around the line 353 you'll find the instruction "stop)". Below this instruction you should add these two instructions:
ifconfig wlan0 down
ifconfig eth0 down
So, the file should be this way:
stop)
ifconfig wlan0 down
ifconfig eth0 down
EXITSTATUS=0
After doing this, save the file, close it and restart or shutdown Ubuntu and verify if the problem continues."
///or
sudo /etc/default/grub
find GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"=>
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=force"
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
edited Jan 8 at 11:18
Marc Vanhoomissen
89011119
89011119
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
answered Jan 8 at 9:39
Nhat HaNhat Ha
11
11
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Nhat Ha is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Running GUI applications withsudois a bad idea: askubuntu.com/questions/270006/…
– pomsky
Jan 8 at 11:19
add a comment |
Running GUI applications withsudois a bad idea: askubuntu.com/questions/270006/…
– pomsky
Jan 8 at 11:19
Running GUI applications with
sudo is a bad idea: askubuntu.com/questions/270006/…– pomsky
Jan 8 at 11:19
Running GUI applications with
sudo is a bad idea: askubuntu.com/questions/270006/…– pomsky
Jan 8 at 11:19
add a comment |
Try opening the terminal and running
Sudo shutdown -h
Sudo reboot -h
This will shut it down or
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
add a comment |
Try opening the terminal and running
Sudo shutdown -h
Sudo reboot -h
This will shut it down or
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
add a comment |
Try opening the terminal and running
Sudo shutdown -h
Sudo reboot -h
This will shut it down or
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
Try opening the terminal and running
Sudo shutdown -h
Sudo reboot -h
This will shut it down or
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
answered Jan 8 at 12:27
CuriouskangarooCuriouskangaroo
1128
1128
add a comment |
add a comment |
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Is the GPU in the laptop a Nvidia GPU?
– J.J. Hakala
Jul 24 '17 at 20:10
Yes, it is the GeForce GTX 1050.
– E. Muuli
Jul 24 '17 at 20:18
Do you have Intel processors? Is
intel-microcodeinstalled? Is your BIOS up to date? Do you know how tofsckyour file system? Is your SSD firmware up to date? Start new comments to me with@heynnemaor I may miss them.– heynnema
Jul 24 '17 at 20:45
@heynnemaThis is the CPU:Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8. How to find out if I have intel-microcode and whether my BIOS is up-to-date? I thought that Ubuntu doesn't require any additional drivers. By the way, a funny thing is that in the System Details it says that my Graphics is:Intel® Kabylake GT2. I think I could manage to do a fsck, should I do it? How to check if my SSD firmware is up-to-date? Thanks! E: Here's the screenshot of additional drivers: snag.gy/E5glFA.jpg– E. Muuli
Jul 25 '17 at 6:42
It looks like you do have
intel-microcodeinstalled and enabled. To check your BIOS, enter the BIOS at power on time, note the version number, then go to the manufacturer's web site to determine if there's a newer version. For the SSD firmware, also go to the manufacturer's web site, and they usually have a utility to check the SSD for firmware updates. Yes, do a fsck to eliminate file system errors.– heynnema
Jul 25 '17 at 14:26