Alternative way to communicate “Fill Rate”
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I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.
I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?
meaning terminology
asked 3 hours ago
CutterCutter
1011
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I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.
I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?
meaning terminology
asked 3 hours ago
CutterCutter
1011
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
2
Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.
– Juhasz
3 hours ago
Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.
– Cutter
3 hours ago
@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?
– Kanga_Roo
3 hours ago
Yes @Kanga_Roo. You'd be right in that.
– Cutter
2 hours ago
Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.
– James Random
2 hours ago
add a comment |
I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.
I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?
meaning terminology
asked 3 hours ago
CutterCutter
1011
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the status stage titled "Fill Rate". When explored further with users a pattern emerged where I found out that the terms "fill rate" didn't mean anything to them.
I expanded on the issue with users and unfortunately didn't come up with a clear verbiage to properly communicate what this stage is. Does anyone have any recommendations?
meaning terminology
meaning terminology
asked 3 hours ago
CutterCutter
1011
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 3 hours ago
CutterCutter
1011
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 3 hours ago
CutterCutter
1011
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 3 hours ago
CutterCutter
1011
asked 3 hours ago
CutterCutter
1011
1011
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Cutter is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
2
Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.
– Juhasz
3 hours ago
Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.
– Cutter
3 hours ago
@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?
– Kanga_Roo
3 hours ago
Yes @Kanga_Roo. You'd be right in that.
– Cutter
2 hours ago
Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.
– James Random
2 hours ago
add a comment |
2
Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.
– Juhasz
3 hours ago
Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.
– Cutter
3 hours ago
@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?
– Kanga_Roo
3 hours ago
Yes @Kanga_Roo. You'd be right in that.
– Cutter
2 hours ago
Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.
– James Random
2 hours ago
2
2
Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.
– Juhasz
3 hours ago
Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.
– Juhasz
3 hours ago
Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.
– Cutter
3 hours ago
Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.
– Cutter
3 hours ago
@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?
– Kanga_Roo
3 hours ago
@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?
– Kanga_Roo
3 hours ago
Yes @Kanga_Roo. You'd be right in that.
– Cutter
2 hours ago
Yes @Kanga_Roo. You'd be right in that.
– Cutter
2 hours ago
Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.
– James Random
2 hours ago
Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.
– James Random
2 hours ago
add a comment |
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2
Your users may not be the only people confused by "Fill Rate." It appears to me to be a measure of how many of the ordered items were delivered on-time, but that doesn't seem to make sense as a status, or stage. Perhaps you could explain its meaning to us.
– Juhasz
3 hours ago
Sure thing. Fill rate is currently defined for us as a measure of inventory currently prepared for shipment from our warehouse.
– Cutter
3 hours ago
@Cutter going from that description, does the stage "Fill Rate" mean that their product has been included in that measure of inventory prepared for shipment?
– Kanga_Roo
3 hours ago
Yes @Kanga_Roo. You'd be right in that.
– Cutter
2 hours ago
Maybe "Ready to Ship" or "Fulfilment Level" would be better. "Fill Rate" sounds like it is the speed at which boxes are being filled.
– James Random
2 hours ago