10TB external hard drive won't mount in Ubuntu 16.04 [duplicate]












0















This question already has an answer here:




  • Mount error: “unknown filesystem type 'exfat'”

    1 answer



  • My /boot partition hit 100% and now I can't upgrade. Can't remove old kernels to make room

    11 answers




I have a brand new 10TB Western Digital My Book 25EE external hard drive, but it won't mount on my Ubuntu 16.04 at all. I keep getting the following error:



Error mounting /dev/sde1 at /media/u1666362/My Book: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1001,gid=1001,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sde1" "/media/u1666362/My Book"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat''


I have tried installing exfat-utils and exfat-fuse as stated online, but the drive still is unable to mount and I get the same error message over and over. What's worse is that I have Ubuntu 16.04, so AFAIK it should already be there (fully functional) on my PC.



I'm fairly new to Ubuntu, so maybe I'm missing something?










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marked as duplicate by Ketan Patel, N0rbert, Fabby, Kulfy, Zanna Dec 21 at 12:08


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.















  • Mounting the hard drive again after installing exfat-utils and exfat-fuse should have worked as mentioned here: askubuntu.com/questions/370398/…
    – ignite
    Dec 21 at 10:13










  • Launch the app disks and tell us if you can see the disk there.
    – koni_raid
    Dec 21 at 10:14












  • Hi. I can see it there in the disks app. A 10 TB Hard disk WD My book 25EE
    – Katie
    Dec 21 at 10:18










  • @Katie do you see any mount related errors in /var/log/syslog after installing exfat-utils and exfat-fuse? Ideally a reboot should not be necessary, but you can try doing a reboot.
    – ignite
    Dec 21 at 10:23










  • @ignite Here is all the information from the install and update: pastebin.com/5i6h4Qny
    – Katie
    Dec 21 at 10:30
















0















This question already has an answer here:




  • Mount error: “unknown filesystem type 'exfat'”

    1 answer



  • My /boot partition hit 100% and now I can't upgrade. Can't remove old kernels to make room

    11 answers




I have a brand new 10TB Western Digital My Book 25EE external hard drive, but it won't mount on my Ubuntu 16.04 at all. I keep getting the following error:



Error mounting /dev/sde1 at /media/u1666362/My Book: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1001,gid=1001,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sde1" "/media/u1666362/My Book"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat''


I have tried installing exfat-utils and exfat-fuse as stated online, but the drive still is unable to mount and I get the same error message over and over. What's worse is that I have Ubuntu 16.04, so AFAIK it should already be there (fully functional) on my PC.



I'm fairly new to Ubuntu, so maybe I'm missing something?










share|improve this question









New contributor




Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











marked as duplicate by Ketan Patel, N0rbert, Fabby, Kulfy, Zanna Dec 21 at 12:08


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.















  • Mounting the hard drive again after installing exfat-utils and exfat-fuse should have worked as mentioned here: askubuntu.com/questions/370398/…
    – ignite
    Dec 21 at 10:13










  • Launch the app disks and tell us if you can see the disk there.
    – koni_raid
    Dec 21 at 10:14












  • Hi. I can see it there in the disks app. A 10 TB Hard disk WD My book 25EE
    – Katie
    Dec 21 at 10:18










  • @Katie do you see any mount related errors in /var/log/syslog after installing exfat-utils and exfat-fuse? Ideally a reboot should not be necessary, but you can try doing a reboot.
    – ignite
    Dec 21 at 10:23










  • @ignite Here is all the information from the install and update: pastebin.com/5i6h4Qny
    – Katie
    Dec 21 at 10:30














0












0








0








This question already has an answer here:




  • Mount error: “unknown filesystem type 'exfat'”

    1 answer



  • My /boot partition hit 100% and now I can't upgrade. Can't remove old kernels to make room

    11 answers




I have a brand new 10TB Western Digital My Book 25EE external hard drive, but it won't mount on my Ubuntu 16.04 at all. I keep getting the following error:



Error mounting /dev/sde1 at /media/u1666362/My Book: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1001,gid=1001,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sde1" "/media/u1666362/My Book"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat''


I have tried installing exfat-utils and exfat-fuse as stated online, but the drive still is unable to mount and I get the same error message over and over. What's worse is that I have Ubuntu 16.04, so AFAIK it should already be there (fully functional) on my PC.



I'm fairly new to Ubuntu, so maybe I'm missing something?










share|improve this question









New contributor




Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












This question already has an answer here:




  • Mount error: “unknown filesystem type 'exfat'”

    1 answer



  • My /boot partition hit 100% and now I can't upgrade. Can't remove old kernels to make room

    11 answers




I have a brand new 10TB Western Digital My Book 25EE external hard drive, but it won't mount on my Ubuntu 16.04 at all. I keep getting the following error:



Error mounting /dev/sde1 at /media/u1666362/My Book: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1001,gid=1001,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sde1" "/media/u1666362/My Book"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat''


I have tried installing exfat-utils and exfat-fuse as stated online, but the drive still is unable to mount and I get the same error message over and over. What's worse is that I have Ubuntu 16.04, so AFAIK it should already be there (fully functional) on my PC.



I'm fairly new to Ubuntu, so maybe I'm missing something?





This question already has an answer here:




  • Mount error: “unknown filesystem type 'exfat'”

    1 answer



  • My /boot partition hit 100% and now I can't upgrade. Can't remove old kernels to make room

    11 answers








mount external-hdd exfat






share|improve this question









New contributor




Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited Dec 21 at 11:48









Fabby

26.4k1360159




26.4k1360159






New contributor




Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









asked Dec 21 at 10:07









Katie

1




1




New contributor




Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Katie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.




marked as duplicate by Ketan Patel, N0rbert, Fabby, Kulfy, Zanna Dec 21 at 12:08


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.






marked as duplicate by Ketan Patel, N0rbert, Fabby, Kulfy, Zanna Dec 21 at 12:08


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.














  • Mounting the hard drive again after installing exfat-utils and exfat-fuse should have worked as mentioned here: askubuntu.com/questions/370398/…
    – ignite
    Dec 21 at 10:13










  • Launch the app disks and tell us if you can see the disk there.
    – koni_raid
    Dec 21 at 10:14












  • Hi. I can see it there in the disks app. A 10 TB Hard disk WD My book 25EE
    – Katie
    Dec 21 at 10:18










  • @Katie do you see any mount related errors in /var/log/syslog after installing exfat-utils and exfat-fuse? Ideally a reboot should not be necessary, but you can try doing a reboot.
    – ignite
    Dec 21 at 10:23










  • @ignite Here is all the information from the install and update: pastebin.com/5i6h4Qny
    – Katie
    Dec 21 at 10:30


















  • Mounting the hard drive again after installing exfat-utils and exfat-fuse should have worked as mentioned here: askubuntu.com/questions/370398/…
    – ignite
    Dec 21 at 10:13










  • Launch the app disks and tell us if you can see the disk there.
    – koni_raid
    Dec 21 at 10:14












  • Hi. I can see it there in the disks app. A 10 TB Hard disk WD My book 25EE
    – Katie
    Dec 21 at 10:18










  • @Katie do you see any mount related errors in /var/log/syslog after installing exfat-utils and exfat-fuse? Ideally a reboot should not be necessary, but you can try doing a reboot.
    – ignite
    Dec 21 at 10:23










  • @ignite Here is all the information from the install and update: pastebin.com/5i6h4Qny
    – Katie
    Dec 21 at 10:30
















Mounting the hard drive again after installing exfat-utils and exfat-fuse should have worked as mentioned here: askubuntu.com/questions/370398/…
– ignite
Dec 21 at 10:13




Mounting the hard drive again after installing exfat-utils and exfat-fuse should have worked as mentioned here: askubuntu.com/questions/370398/…
– ignite
Dec 21 at 10:13












Launch the app disks and tell us if you can see the disk there.
– koni_raid
Dec 21 at 10:14






Launch the app disks and tell us if you can see the disk there.
– koni_raid
Dec 21 at 10:14














Hi. I can see it there in the disks app. A 10 TB Hard disk WD My book 25EE
– Katie
Dec 21 at 10:18




Hi. I can see it there in the disks app. A 10 TB Hard disk WD My book 25EE
– Katie
Dec 21 at 10:18












@Katie do you see any mount related errors in /var/log/syslog after installing exfat-utils and exfat-fuse? Ideally a reboot should not be necessary, but you can try doing a reboot.
– ignite
Dec 21 at 10:23




@Katie do you see any mount related errors in /var/log/syslog after installing exfat-utils and exfat-fuse? Ideally a reboot should not be necessary, but you can try doing a reboot.
– ignite
Dec 21 at 10:23












@ignite Here is all the information from the install and update: pastebin.com/5i6h4Qny
– Katie
Dec 21 at 10:30




@ignite Here is all the information from the install and update: pastebin.com/5i6h4Qny
– Katie
Dec 21 at 10:30















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