Black screen after rebooting following upgrade to 18.10











up vote
4
down vote

favorite
1












To upgrade from 18.04 to 18.10 I executed the following commands:
"sudo apt-get dist-upgrade" and
"sudo do-release-upgrade"



Upgrade proceeded normally until the system reached the reboot phase.
Following reboot the normal maroon dot progress screen was displayed for a few seconds. This was replaced with a black screen with the message "Main-Linux clean 574402/3567072 files, 7146011/14350592 blocks". And there it stopped with no further changes evident.



Ctrl-F1 took me to the normal console log in. I could log in and found everything was running normally. Disks were all present, active and with plenty of free space. Ctrl-F7 took me back to the black screen with the single message at the top of the screen.



I tried booting with the previous kernel but got the same result.



I have a spare 18.04 Linux on another partition. After booting into it a cursory look at my main system showed nothing untoward.



I have successfully upgraded Ubuntu for more than ten years and this is the first problem I have experienced.



Where do I go from here? How do I fix the problem?



Edit:



After booting into my spare Ubuntu 18.04 on another partition I used the Disks program to do file system checks on the main partitions. This reported that the file systems were clean. I then tried to reboot into 18.10 but again got the same problem, described above.



I have checked the SMART status of the SSD and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)



Update:



After logging in at the console(Alt-Ctrl-F1) I can start the GUI by entering startx. For some reason the GUI subsystem fails to start automatically, as it did before.










share|improve this question




















  • 1




    Hmm, voting down a question is really not useful without a comment explaining the reason. I have a severe job-stopper of a problem. I have explained it clearly(I hope). I don't know how to fix the problem so I have come to the one place where I should be able to get help.
    – labnut
    Oct 19 at 8:19






  • 1




    Your problem description is indeed relatively clear and should not be downvoted without comment (I voted up to balance, though your question does not deserve that either ;-)). Though please add: GPU make and model, Type of storage (HDD or SSD etc.) and if you checked the SMART status of the drive askubuntu.com/questions/528072/… or something else with DISCS. .
    – Bruni
    Oct 19 at 8:54












  • It is an SSD. Yes, I have checked the SMART status and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)
    – labnut
    Oct 19 at 9:01















up vote
4
down vote

favorite
1












To upgrade from 18.04 to 18.10 I executed the following commands:
"sudo apt-get dist-upgrade" and
"sudo do-release-upgrade"



Upgrade proceeded normally until the system reached the reboot phase.
Following reboot the normal maroon dot progress screen was displayed for a few seconds. This was replaced with a black screen with the message "Main-Linux clean 574402/3567072 files, 7146011/14350592 blocks". And there it stopped with no further changes evident.



Ctrl-F1 took me to the normal console log in. I could log in and found everything was running normally. Disks were all present, active and with plenty of free space. Ctrl-F7 took me back to the black screen with the single message at the top of the screen.



I tried booting with the previous kernel but got the same result.



I have a spare 18.04 Linux on another partition. After booting into it a cursory look at my main system showed nothing untoward.



I have successfully upgraded Ubuntu for more than ten years and this is the first problem I have experienced.



Where do I go from here? How do I fix the problem?



Edit:



After booting into my spare Ubuntu 18.04 on another partition I used the Disks program to do file system checks on the main partitions. This reported that the file systems were clean. I then tried to reboot into 18.10 but again got the same problem, described above.



I have checked the SMART status of the SSD and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)



Update:



After logging in at the console(Alt-Ctrl-F1) I can start the GUI by entering startx. For some reason the GUI subsystem fails to start automatically, as it did before.










share|improve this question




















  • 1




    Hmm, voting down a question is really not useful without a comment explaining the reason. I have a severe job-stopper of a problem. I have explained it clearly(I hope). I don't know how to fix the problem so I have come to the one place where I should be able to get help.
    – labnut
    Oct 19 at 8:19






  • 1




    Your problem description is indeed relatively clear and should not be downvoted without comment (I voted up to balance, though your question does not deserve that either ;-)). Though please add: GPU make and model, Type of storage (HDD or SSD etc.) and if you checked the SMART status of the drive askubuntu.com/questions/528072/… or something else with DISCS. .
    – Bruni
    Oct 19 at 8:54












  • It is an SSD. Yes, I have checked the SMART status and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)
    – labnut
    Oct 19 at 9:01













up vote
4
down vote

favorite
1









up vote
4
down vote

favorite
1






1





To upgrade from 18.04 to 18.10 I executed the following commands:
"sudo apt-get dist-upgrade" and
"sudo do-release-upgrade"



Upgrade proceeded normally until the system reached the reboot phase.
Following reboot the normal maroon dot progress screen was displayed for a few seconds. This was replaced with a black screen with the message "Main-Linux clean 574402/3567072 files, 7146011/14350592 blocks". And there it stopped with no further changes evident.



Ctrl-F1 took me to the normal console log in. I could log in and found everything was running normally. Disks were all present, active and with plenty of free space. Ctrl-F7 took me back to the black screen with the single message at the top of the screen.



I tried booting with the previous kernel but got the same result.



I have a spare 18.04 Linux on another partition. After booting into it a cursory look at my main system showed nothing untoward.



I have successfully upgraded Ubuntu for more than ten years and this is the first problem I have experienced.



Where do I go from here? How do I fix the problem?



Edit:



After booting into my spare Ubuntu 18.04 on another partition I used the Disks program to do file system checks on the main partitions. This reported that the file systems were clean. I then tried to reboot into 18.10 but again got the same problem, described above.



I have checked the SMART status of the SSD and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)



Update:



After logging in at the console(Alt-Ctrl-F1) I can start the GUI by entering startx. For some reason the GUI subsystem fails to start automatically, as it did before.










share|improve this question















To upgrade from 18.04 to 18.10 I executed the following commands:
"sudo apt-get dist-upgrade" and
"sudo do-release-upgrade"



Upgrade proceeded normally until the system reached the reboot phase.
Following reboot the normal maroon dot progress screen was displayed for a few seconds. This was replaced with a black screen with the message "Main-Linux clean 574402/3567072 files, 7146011/14350592 blocks". And there it stopped with no further changes evident.



Ctrl-F1 took me to the normal console log in. I could log in and found everything was running normally. Disks were all present, active and with plenty of free space. Ctrl-F7 took me back to the black screen with the single message at the top of the screen.



I tried booting with the previous kernel but got the same result.



I have a spare 18.04 Linux on another partition. After booting into it a cursory look at my main system showed nothing untoward.



I have successfully upgraded Ubuntu for more than ten years and this is the first problem I have experienced.



Where do I go from here? How do I fix the problem?



Edit:



After booting into my spare Ubuntu 18.04 on another partition I used the Disks program to do file system checks on the main partitions. This reported that the file systems were clean. I then tried to reboot into 18.10 but again got the same problem, described above.



I have checked the SMART status of the SSD and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)



Update:



After logging in at the console(Alt-Ctrl-F1) I can start the GUI by entering startx. For some reason the GUI subsystem fails to start automatically, as it did before.







boot upgrade 18.10






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Oct 19 at 14:39

























asked Oct 19 at 6:54









labnut

1745




1745








  • 1




    Hmm, voting down a question is really not useful without a comment explaining the reason. I have a severe job-stopper of a problem. I have explained it clearly(I hope). I don't know how to fix the problem so I have come to the one place where I should be able to get help.
    – labnut
    Oct 19 at 8:19






  • 1




    Your problem description is indeed relatively clear and should not be downvoted without comment (I voted up to balance, though your question does not deserve that either ;-)). Though please add: GPU make and model, Type of storage (HDD or SSD etc.) and if you checked the SMART status of the drive askubuntu.com/questions/528072/… or something else with DISCS. .
    – Bruni
    Oct 19 at 8:54












  • It is an SSD. Yes, I have checked the SMART status and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)
    – labnut
    Oct 19 at 9:01














  • 1




    Hmm, voting down a question is really not useful without a comment explaining the reason. I have a severe job-stopper of a problem. I have explained it clearly(I hope). I don't know how to fix the problem so I have come to the one place where I should be able to get help.
    – labnut
    Oct 19 at 8:19






  • 1




    Your problem description is indeed relatively clear and should not be downvoted without comment (I voted up to balance, though your question does not deserve that either ;-)). Though please add: GPU make and model, Type of storage (HDD or SSD etc.) and if you checked the SMART status of the drive askubuntu.com/questions/528072/… or something else with DISCS. .
    – Bruni
    Oct 19 at 8:54












  • It is an SSD. Yes, I have checked the SMART status and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)
    – labnut
    Oct 19 at 9:01








1




1




Hmm, voting down a question is really not useful without a comment explaining the reason. I have a severe job-stopper of a problem. I have explained it clearly(I hope). I don't know how to fix the problem so I have come to the one place where I should be able to get help.
– labnut
Oct 19 at 8:19




Hmm, voting down a question is really not useful without a comment explaining the reason. I have a severe job-stopper of a problem. I have explained it clearly(I hope). I don't know how to fix the problem so I have come to the one place where I should be able to get help.
– labnut
Oct 19 at 8:19




1




1




Your problem description is indeed relatively clear and should not be downvoted without comment (I voted up to balance, though your question does not deserve that either ;-)). Though please add: GPU make and model, Type of storage (HDD or SSD etc.) and if you checked the SMART status of the drive askubuntu.com/questions/528072/… or something else with DISCS. .
– Bruni
Oct 19 at 8:54






Your problem description is indeed relatively clear and should not be downvoted without comment (I voted up to balance, though your question does not deserve that either ;-)). Though please add: GPU make and model, Type of storage (HDD or SSD etc.) and if you checked the SMART status of the drive askubuntu.com/questions/528072/… or something else with DISCS. .
– Bruni
Oct 19 at 8:54














It is an SSD. Yes, I have checked the SMART status and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)
– labnut
Oct 19 at 9:01




It is an SSD. Yes, I have checked the SMART status and it reports all is OK after self-test. The processor is Intel Pentium(R) CPU G4400 @ 3.30GHz × 2 and the GPU is Intel HD Graphics 510 (Skylake GT1)
– labnut
Oct 19 at 9:01










3 Answers
3






active

oldest

votes

















up vote
0
down vote













Do you happen to have nvidia graphic card on that computer?
If you so it might be the cause of your problems.



You can try by reinstall it from command line. For me it was this, but you might have an other version.



sudo apt remove nvidia-396
sudo apt install -f nvidia-396


An other cause might be an incomplete update.






share|improve this answer

















  • 2




    No, the graphics chip set is from Intel.
    – labnut
    Oct 19 at 8:54










  • The update process seemed to run cleanly through to completion.
    – labnut
    Oct 19 at 9:10










  • 18.10 still has nvidia-390
    – arved
    Oct 23 at 7:22


















up vote
0
down vote













Our help is limited by the information you give us so posting your computer specs would help out. However, I ran into this same issue and when I get the black screen I went to recovery mode -> enable networking -> root. Then I ran apt install openssh-server, rebooted, got black screen, ssh'd into my PC and downloaded and installed the latest kernel 4.19rc8 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc8/.



That seemed to fix my issue. Without more information though YMMV.






share|improve this answer




























    up vote
    0
    down vote













    Same issue, black screen after ubnutu update. It was a prompt asking for reboot for changes to take effect. I guess update to 18.04.1, not sure what from, perhaps 18.04, it was automatic.



    This worked for me (I spent several hours on this, again):



    Disable Fast Boot in UEFI



    For me it's del key to enter UEFI



    I don't know if this has anything to do with me using encrypted disk (Black screen before any decrypt prompt), but thought I'd mention it.



    NOTE: I have now re-enabled Fast Boot and it works again. I don't feel that I have any definitive proof, but better share my results than not.






    share|improve this answer





















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      3 Answers
      3






      active

      oldest

      votes








      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      0
      down vote













      Do you happen to have nvidia graphic card on that computer?
      If you so it might be the cause of your problems.



      You can try by reinstall it from command line. For me it was this, but you might have an other version.



      sudo apt remove nvidia-396
      sudo apt install -f nvidia-396


      An other cause might be an incomplete update.






      share|improve this answer

















      • 2




        No, the graphics chip set is from Intel.
        – labnut
        Oct 19 at 8:54










      • The update process seemed to run cleanly through to completion.
        – labnut
        Oct 19 at 9:10










      • 18.10 still has nvidia-390
        – arved
        Oct 23 at 7:22















      up vote
      0
      down vote













      Do you happen to have nvidia graphic card on that computer?
      If you so it might be the cause of your problems.



      You can try by reinstall it from command line. For me it was this, but you might have an other version.



      sudo apt remove nvidia-396
      sudo apt install -f nvidia-396


      An other cause might be an incomplete update.






      share|improve this answer

















      • 2




        No, the graphics chip set is from Intel.
        – labnut
        Oct 19 at 8:54










      • The update process seemed to run cleanly through to completion.
        – labnut
        Oct 19 at 9:10










      • 18.10 still has nvidia-390
        – arved
        Oct 23 at 7:22













      up vote
      0
      down vote










      up vote
      0
      down vote









      Do you happen to have nvidia graphic card on that computer?
      If you so it might be the cause of your problems.



      You can try by reinstall it from command line. For me it was this, but you might have an other version.



      sudo apt remove nvidia-396
      sudo apt install -f nvidia-396


      An other cause might be an incomplete update.






      share|improve this answer












      Do you happen to have nvidia graphic card on that computer?
      If you so it might be the cause of your problems.



      You can try by reinstall it from command line. For me it was this, but you might have an other version.



      sudo apt remove nvidia-396
      sudo apt install -f nvidia-396


      An other cause might be an incomplete update.







      share|improve this answer












      share|improve this answer



      share|improve this answer










      answered Oct 19 at 8:49









      mmoisse

      53




      53








      • 2




        No, the graphics chip set is from Intel.
        – labnut
        Oct 19 at 8:54










      • The update process seemed to run cleanly through to completion.
        – labnut
        Oct 19 at 9:10










      • 18.10 still has nvidia-390
        – arved
        Oct 23 at 7:22














      • 2




        No, the graphics chip set is from Intel.
        – labnut
        Oct 19 at 8:54










      • The update process seemed to run cleanly through to completion.
        – labnut
        Oct 19 at 9:10










      • 18.10 still has nvidia-390
        – arved
        Oct 23 at 7:22








      2




      2




      No, the graphics chip set is from Intel.
      – labnut
      Oct 19 at 8:54




      No, the graphics chip set is from Intel.
      – labnut
      Oct 19 at 8:54












      The update process seemed to run cleanly through to completion.
      – labnut
      Oct 19 at 9:10




      The update process seemed to run cleanly through to completion.
      – labnut
      Oct 19 at 9:10












      18.10 still has nvidia-390
      – arved
      Oct 23 at 7:22




      18.10 still has nvidia-390
      – arved
      Oct 23 at 7:22












      up vote
      0
      down vote













      Our help is limited by the information you give us so posting your computer specs would help out. However, I ran into this same issue and when I get the black screen I went to recovery mode -> enable networking -> root. Then I ran apt install openssh-server, rebooted, got black screen, ssh'd into my PC and downloaded and installed the latest kernel 4.19rc8 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc8/.



      That seemed to fix my issue. Without more information though YMMV.






      share|improve this answer

























        up vote
        0
        down vote













        Our help is limited by the information you give us so posting your computer specs would help out. However, I ran into this same issue and when I get the black screen I went to recovery mode -> enable networking -> root. Then I ran apt install openssh-server, rebooted, got black screen, ssh'd into my PC and downloaded and installed the latest kernel 4.19rc8 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc8/.



        That seemed to fix my issue. Without more information though YMMV.






        share|improve this answer























          up vote
          0
          down vote










          up vote
          0
          down vote









          Our help is limited by the information you give us so posting your computer specs would help out. However, I ran into this same issue and when I get the black screen I went to recovery mode -> enable networking -> root. Then I ran apt install openssh-server, rebooted, got black screen, ssh'd into my PC and downloaded and installed the latest kernel 4.19rc8 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc8/.



          That seemed to fix my issue. Without more information though YMMV.






          share|improve this answer












          Our help is limited by the information you give us so posting your computer specs would help out. However, I ran into this same issue and when I get the black screen I went to recovery mode -> enable networking -> root. Then I ran apt install openssh-server, rebooted, got black screen, ssh'd into my PC and downloaded and installed the latest kernel 4.19rc8 from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc8/.



          That seemed to fix my issue. Without more information though YMMV.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Oct 20 at 0:42









          Tek

          165416




          165416






















              up vote
              0
              down vote













              Same issue, black screen after ubnutu update. It was a prompt asking for reboot for changes to take effect. I guess update to 18.04.1, not sure what from, perhaps 18.04, it was automatic.



              This worked for me (I spent several hours on this, again):



              Disable Fast Boot in UEFI



              For me it's del key to enter UEFI



              I don't know if this has anything to do with me using encrypted disk (Black screen before any decrypt prompt), but thought I'd mention it.



              NOTE: I have now re-enabled Fast Boot and it works again. I don't feel that I have any definitive proof, but better share my results than not.






              share|improve this answer

























                up vote
                0
                down vote













                Same issue, black screen after ubnutu update. It was a prompt asking for reboot for changes to take effect. I guess update to 18.04.1, not sure what from, perhaps 18.04, it was automatic.



                This worked for me (I spent several hours on this, again):



                Disable Fast Boot in UEFI



                For me it's del key to enter UEFI



                I don't know if this has anything to do with me using encrypted disk (Black screen before any decrypt prompt), but thought I'd mention it.



                NOTE: I have now re-enabled Fast Boot and it works again. I don't feel that I have any definitive proof, but better share my results than not.






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  Same issue, black screen after ubnutu update. It was a prompt asking for reboot for changes to take effect. I guess update to 18.04.1, not sure what from, perhaps 18.04, it was automatic.



                  This worked for me (I spent several hours on this, again):



                  Disable Fast Boot in UEFI



                  For me it's del key to enter UEFI



                  I don't know if this has anything to do with me using encrypted disk (Black screen before any decrypt prompt), but thought I'd mention it.



                  NOTE: I have now re-enabled Fast Boot and it works again. I don't feel that I have any definitive proof, but better share my results than not.






                  share|improve this answer












                  Same issue, black screen after ubnutu update. It was a prompt asking for reboot for changes to take effect. I guess update to 18.04.1, not sure what from, perhaps 18.04, it was automatic.



                  This worked for me (I spent several hours on this, again):



                  Disable Fast Boot in UEFI



                  For me it's del key to enter UEFI



                  I don't know if this has anything to do with me using encrypted disk (Black screen before any decrypt prompt), but thought I'd mention it.



                  NOTE: I have now re-enabled Fast Boot and it works again. I don't feel that I have any definitive proof, but better share my results than not.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 27 at 11:15









                  oma

                  615




                  615






























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