Not able to create user on Ubuntu 14.04 (32 bit)












2















I'm sorry this post is so long, but I wanted to make sure that all the stuff that might be relevant was readily available.



I've been trying to create a new user account on my laptop, and, even though I tried everything I found online, I'm still not able to do it. I would like to remark that I was not using uppercase letters (which seems to be the reason why some other users could not create a new account on the questions I checked).



First of all, I tried to create an account in GUI mode. After entering the new username on the account creation dialog I get this message:



running '/usr/sbin/adduser' failed: Child process exited with code 1


After some googling I downloaded gnome-system-tools from the Ubuntu Software Centre. I enter all the data on the "Create New User" dialog and this is what I get:



The configuration could not be saved
Invalid data was found.


That's when I decide to open the terminal and see what was going on. I enter the command sudo adduser newuser I get this:



adduser: The group `newuser' already exists.


so I delete the group using the command sudo delgroup newuser, and use the previous command again. After doing so, I get this:



Adding new group 'newuser' (1001) ...
Adding new user 'newuser' (1001) with group 'newuser' ...
useradd: existing lock file /etc/subgid.lock without a PID
useradd: cannot lock /etc/subgid; try again later.
adduser: '/usr/sbin/useradd -d /home/newuser -g newuser -s /bin/bash -u 1001 newuser' returned error code 18. Exiting.


Again, the newuser group is created, but not the user. However, when using the useradd command instead of adduser, I just get the two useradd lines above and no group is created. In neither case I'm able to create a new user. I also tried all these commands opening the terminal as root and it was useless. What should I do now?



Edit: I rebooted the machine twice, and repeated the process using the terminal as root. It did not work.










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  • 1





    Have you tried rebooting your machine?

    – s3lph
    Dec 30 '14 at 23:22











  • @the_Seppi Oh, yes. Twice.

    – Tipsy Triceratops
    Dec 30 '14 at 23:25











  • Try removing the file /etc/subgid.lock. It seems like some process using this lock crashed or didn't work correctly (e.g. a faulty package installation/removal script)

    – s3lph
    Dec 30 '14 at 23:28











  • @the_Seppi Thank you! It worked :) (I had to remove it using the terminal as root, though).

    – Tipsy Triceratops
    Dec 30 '14 at 23:34











  • It might also be worthwhile running sudo pwck -q to see if the files have been left in an inconsistent state

    – steeldriver
    Dec 30 '14 at 23:36
















2















I'm sorry this post is so long, but I wanted to make sure that all the stuff that might be relevant was readily available.



I've been trying to create a new user account on my laptop, and, even though I tried everything I found online, I'm still not able to do it. I would like to remark that I was not using uppercase letters (which seems to be the reason why some other users could not create a new account on the questions I checked).



First of all, I tried to create an account in GUI mode. After entering the new username on the account creation dialog I get this message:



running '/usr/sbin/adduser' failed: Child process exited with code 1


After some googling I downloaded gnome-system-tools from the Ubuntu Software Centre. I enter all the data on the "Create New User" dialog and this is what I get:



The configuration could not be saved
Invalid data was found.


That's when I decide to open the terminal and see what was going on. I enter the command sudo adduser newuser I get this:



adduser: The group `newuser' already exists.


so I delete the group using the command sudo delgroup newuser, and use the previous command again. After doing so, I get this:



Adding new group 'newuser' (1001) ...
Adding new user 'newuser' (1001) with group 'newuser' ...
useradd: existing lock file /etc/subgid.lock without a PID
useradd: cannot lock /etc/subgid; try again later.
adduser: '/usr/sbin/useradd -d /home/newuser -g newuser -s /bin/bash -u 1001 newuser' returned error code 18. Exiting.


Again, the newuser group is created, but not the user. However, when using the useradd command instead of adduser, I just get the two useradd lines above and no group is created. In neither case I'm able to create a new user. I also tried all these commands opening the terminal as root and it was useless. What should I do now?



Edit: I rebooted the machine twice, and repeated the process using the terminal as root. It did not work.










share|improve this question
















bumped to the homepage by Community 5 hours ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.











  • 1





    Have you tried rebooting your machine?

    – s3lph
    Dec 30 '14 at 23:22











  • @the_Seppi Oh, yes. Twice.

    – Tipsy Triceratops
    Dec 30 '14 at 23:25











  • Try removing the file /etc/subgid.lock. It seems like some process using this lock crashed or didn't work correctly (e.g. a faulty package installation/removal script)

    – s3lph
    Dec 30 '14 at 23:28











  • @the_Seppi Thank you! It worked :) (I had to remove it using the terminal as root, though).

    – Tipsy Triceratops
    Dec 30 '14 at 23:34











  • It might also be worthwhile running sudo pwck -q to see if the files have been left in an inconsistent state

    – steeldriver
    Dec 30 '14 at 23:36














2












2








2








I'm sorry this post is so long, but I wanted to make sure that all the stuff that might be relevant was readily available.



I've been trying to create a new user account on my laptop, and, even though I tried everything I found online, I'm still not able to do it. I would like to remark that I was not using uppercase letters (which seems to be the reason why some other users could not create a new account on the questions I checked).



First of all, I tried to create an account in GUI mode. After entering the new username on the account creation dialog I get this message:



running '/usr/sbin/adduser' failed: Child process exited with code 1


After some googling I downloaded gnome-system-tools from the Ubuntu Software Centre. I enter all the data on the "Create New User" dialog and this is what I get:



The configuration could not be saved
Invalid data was found.


That's when I decide to open the terminal and see what was going on. I enter the command sudo adduser newuser I get this:



adduser: The group `newuser' already exists.


so I delete the group using the command sudo delgroup newuser, and use the previous command again. After doing so, I get this:



Adding new group 'newuser' (1001) ...
Adding new user 'newuser' (1001) with group 'newuser' ...
useradd: existing lock file /etc/subgid.lock without a PID
useradd: cannot lock /etc/subgid; try again later.
adduser: '/usr/sbin/useradd -d /home/newuser -g newuser -s /bin/bash -u 1001 newuser' returned error code 18. Exiting.


Again, the newuser group is created, but not the user. However, when using the useradd command instead of adduser, I just get the two useradd lines above and no group is created. In neither case I'm able to create a new user. I also tried all these commands opening the terminal as root and it was useless. What should I do now?



Edit: I rebooted the machine twice, and repeated the process using the terminal as root. It did not work.










share|improve this question
















I'm sorry this post is so long, but I wanted to make sure that all the stuff that might be relevant was readily available.



I've been trying to create a new user account on my laptop, and, even though I tried everything I found online, I'm still not able to do it. I would like to remark that I was not using uppercase letters (which seems to be the reason why some other users could not create a new account on the questions I checked).



First of all, I tried to create an account in GUI mode. After entering the new username on the account creation dialog I get this message:



running '/usr/sbin/adduser' failed: Child process exited with code 1


After some googling I downloaded gnome-system-tools from the Ubuntu Software Centre. I enter all the data on the "Create New User" dialog and this is what I get:



The configuration could not be saved
Invalid data was found.


That's when I decide to open the terminal and see what was going on. I enter the command sudo adduser newuser I get this:



adduser: The group `newuser' already exists.


so I delete the group using the command sudo delgroup newuser, and use the previous command again. After doing so, I get this:



Adding new group 'newuser' (1001) ...
Adding new user 'newuser' (1001) with group 'newuser' ...
useradd: existing lock file /etc/subgid.lock without a PID
useradd: cannot lock /etc/subgid; try again later.
adduser: '/usr/sbin/useradd -d /home/newuser -g newuser -s /bin/bash -u 1001 newuser' returned error code 18. Exiting.


Again, the newuser group is created, but not the user. However, when using the useradd command instead of adduser, I just get the two useradd lines above and no group is created. In neither case I'm able to create a new user. I also tried all these commands opening the terminal as root and it was useless. What should I do now?



Edit: I rebooted the machine twice, and repeated the process using the terminal as root. It did not work.







14.04 permissions users user-management adduser






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share|improve this question













share|improve this question




share|improve this question








edited Sep 24 '15 at 1:06









muru

1




1










asked Dec 30 '14 at 23:08









Tipsy TriceratopsTipsy Triceratops

1114




1114





bumped to the homepage by Community 5 hours ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.







bumped to the homepage by Community 5 hours ago


This question has answers that may be good or bad; the system has marked it active so that they can be reviewed.










  • 1





    Have you tried rebooting your machine?

    – s3lph
    Dec 30 '14 at 23:22











  • @the_Seppi Oh, yes. Twice.

    – Tipsy Triceratops
    Dec 30 '14 at 23:25











  • Try removing the file /etc/subgid.lock. It seems like some process using this lock crashed or didn't work correctly (e.g. a faulty package installation/removal script)

    – s3lph
    Dec 30 '14 at 23:28











  • @the_Seppi Thank you! It worked :) (I had to remove it using the terminal as root, though).

    – Tipsy Triceratops
    Dec 30 '14 at 23:34











  • It might also be worthwhile running sudo pwck -q to see if the files have been left in an inconsistent state

    – steeldriver
    Dec 30 '14 at 23:36














  • 1





    Have you tried rebooting your machine?

    – s3lph
    Dec 30 '14 at 23:22











  • @the_Seppi Oh, yes. Twice.

    – Tipsy Triceratops
    Dec 30 '14 at 23:25











  • Try removing the file /etc/subgid.lock. It seems like some process using this lock crashed or didn't work correctly (e.g. a faulty package installation/removal script)

    – s3lph
    Dec 30 '14 at 23:28











  • @the_Seppi Thank you! It worked :) (I had to remove it using the terminal as root, though).

    – Tipsy Triceratops
    Dec 30 '14 at 23:34











  • It might also be worthwhile running sudo pwck -q to see if the files have been left in an inconsistent state

    – steeldriver
    Dec 30 '14 at 23:36








1




1





Have you tried rebooting your machine?

– s3lph
Dec 30 '14 at 23:22





Have you tried rebooting your machine?

– s3lph
Dec 30 '14 at 23:22













@the_Seppi Oh, yes. Twice.

– Tipsy Triceratops
Dec 30 '14 at 23:25





@the_Seppi Oh, yes. Twice.

– Tipsy Triceratops
Dec 30 '14 at 23:25













Try removing the file /etc/subgid.lock. It seems like some process using this lock crashed or didn't work correctly (e.g. a faulty package installation/removal script)

– s3lph
Dec 30 '14 at 23:28





Try removing the file /etc/subgid.lock. It seems like some process using this lock crashed or didn't work correctly (e.g. a faulty package installation/removal script)

– s3lph
Dec 30 '14 at 23:28













@the_Seppi Thank you! It worked :) (I had to remove it using the terminal as root, though).

– Tipsy Triceratops
Dec 30 '14 at 23:34





@the_Seppi Thank you! It worked :) (I had to remove it using the terminal as root, though).

– Tipsy Triceratops
Dec 30 '14 at 23:34













It might also be worthwhile running sudo pwck -q to see if the files have been left in an inconsistent state

– steeldriver
Dec 30 '14 at 23:36





It might also be worthwhile running sudo pwck -q to see if the files have been left in an inconsistent state

– steeldriver
Dec 30 '14 at 23:36










1 Answer
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Since there's a warning about some lockfile, I assume that some process who changed user or group information failed at some point and the file persisted.



First check, whether a process still claims this file: fuser /etc/subgid.lock. If nothing is returned, you can safely remove this file sudo rm /etc/subgid.lock.



Then it should work again.






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    Since there's a warning about some lockfile, I assume that some process who changed user or group information failed at some point and the file persisted.



    First check, whether a process still claims this file: fuser /etc/subgid.lock. If nothing is returned, you can safely remove this file sudo rm /etc/subgid.lock.



    Then it should work again.






    share|improve this answer






























      0














      Since there's a warning about some lockfile, I assume that some process who changed user or group information failed at some point and the file persisted.



      First check, whether a process still claims this file: fuser /etc/subgid.lock. If nothing is returned, you can safely remove this file sudo rm /etc/subgid.lock.



      Then it should work again.






      share|improve this answer




























        0












        0








        0







        Since there's a warning about some lockfile, I assume that some process who changed user or group information failed at some point and the file persisted.



        First check, whether a process still claims this file: fuser /etc/subgid.lock. If nothing is returned, you can safely remove this file sudo rm /etc/subgid.lock.



        Then it should work again.






        share|improve this answer















        Since there's a warning about some lockfile, I assume that some process who changed user or group information failed at some point and the file persisted.



        First check, whether a process still claims this file: fuser /etc/subgid.lock. If nothing is returned, you can safely remove this file sudo rm /etc/subgid.lock.



        Then it should work again.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Sep 24 '15 at 1:06









        muru

        1




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        answered Dec 31 '14 at 12:11









        s3lphs3lph

        10.5k94572




        10.5k94572






























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