Laptop input (touchpad and keyboard) freezes suddenly, apparently at random times
The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.
I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.
What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:
If I'm pressing t
when the freeze happens, this happens:
This is some example textttttttttttttttttttttttttttttttttttttttttttttttt
And it keeps typing t
until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.
System Specifications
Laptop
System Information
Manufacturer: LENOVO
Product Name: 80NW
Version: Lenovo ideapad Y700 Touch-15ISK
Kernel
4.15.0-29-generic
Ubuntu
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic
CPU
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 94
Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Stepping: 3
CPU MHz: 800.312
CPU max MHz: 3500,0000
CPU min MHz: 800,0000
BogoMIPS: 5184.00
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 6144K
NUMA node0 CPU(s): 0-7
GPU
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 390.48 Driver Version: 390.48 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
| N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 1017 G /usr/lib/xorg/Xorg 24MiB |
| 0 1170 G /usr/bin/gnome-shell 49MiB |
| 0 1363 G /usr/lib/xorg/Xorg 117MiB |
| 0 1520 G /usr/bin/gnome-shell 93MiB |
| 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
+-----------------------------------------------------------------------------+
Does anyone know how to solve this?
16.04 keyboard 18.04 touchpad
add a comment |
The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.
I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.
What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:
If I'm pressing t
when the freeze happens, this happens:
This is some example textttttttttttttttttttttttttttttttttttttttttttttttt
And it keeps typing t
until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.
System Specifications
Laptop
System Information
Manufacturer: LENOVO
Product Name: 80NW
Version: Lenovo ideapad Y700 Touch-15ISK
Kernel
4.15.0-29-generic
Ubuntu
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic
CPU
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 94
Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Stepping: 3
CPU MHz: 800.312
CPU max MHz: 3500,0000
CPU min MHz: 800,0000
BogoMIPS: 5184.00
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 6144K
NUMA node0 CPU(s): 0-7
GPU
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 390.48 Driver Version: 390.48 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
| N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 1017 G /usr/lib/xorg/Xorg 24MiB |
| 0 1170 G /usr/bin/gnome-shell 49MiB |
| 0 1363 G /usr/lib/xorg/Xorg 117MiB |
| 0 1520 G /usr/bin/gnome-shell 93MiB |
| 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
+-----------------------------------------------------------------------------+
Does anyone know how to solve this?
16.04 keyboard 18.04 touchpad
add a comment |
The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.
I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.
What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:
If I'm pressing t
when the freeze happens, this happens:
This is some example textttttttttttttttttttttttttttttttttttttttttttttttt
And it keeps typing t
until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.
System Specifications
Laptop
System Information
Manufacturer: LENOVO
Product Name: 80NW
Version: Lenovo ideapad Y700 Touch-15ISK
Kernel
4.15.0-29-generic
Ubuntu
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic
CPU
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 94
Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Stepping: 3
CPU MHz: 800.312
CPU max MHz: 3500,0000
CPU min MHz: 800,0000
BogoMIPS: 5184.00
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 6144K
NUMA node0 CPU(s): 0-7
GPU
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 390.48 Driver Version: 390.48 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
| N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 1017 G /usr/lib/xorg/Xorg 24MiB |
| 0 1170 G /usr/bin/gnome-shell 49MiB |
| 0 1363 G /usr/lib/xorg/Xorg 117MiB |
| 0 1520 G /usr/bin/gnome-shell 93MiB |
| 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
+-----------------------------------------------------------------------------+
Does anyone know how to solve this?
16.04 keyboard 18.04 touchpad
The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.
I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.
What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:
If I'm pressing t
when the freeze happens, this happens:
This is some example textttttttttttttttttttttttttttttttttttttttttttttttt
And it keeps typing t
until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.
System Specifications
Laptop
System Information
Manufacturer: LENOVO
Product Name: 80NW
Version: Lenovo ideapad Y700 Touch-15ISK
Kernel
4.15.0-29-generic
Ubuntu
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic
CPU
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 94
Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Stepping: 3
CPU MHz: 800.312
CPU max MHz: 3500,0000
CPU min MHz: 800,0000
BogoMIPS: 5184.00
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 6144K
NUMA node0 CPU(s): 0-7
GPU
+-----------------------------------------------------------------------------+
| NVIDIA-SMI 390.48 Driver Version: 390.48 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
| N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
+-------------------------------+----------------------+----------------------+
+-----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 1017 G /usr/lib/xorg/Xorg 24MiB |
| 0 1170 G /usr/bin/gnome-shell 49MiB |
| 0 1363 G /usr/lib/xorg/Xorg 117MiB |
| 0 1520 G /usr/bin/gnome-shell 93MiB |
| 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
+-----------------------------------------------------------------------------+
Does anyone know how to solve this?
16.04 keyboard 18.04 touchpad
16.04 keyboard 18.04 touchpad
asked Aug 6 '18 at 20:11
machetazomachetazo
1013
1013
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
Any updates on the issue?
Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.
I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?
New contributor
3
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Any updates on the issue?
Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.
I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?
New contributor
3
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
add a comment |
Any updates on the issue?
Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.
I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?
New contributor
3
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
add a comment |
Any updates on the issue?
Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.
I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?
New contributor
Any updates on the issue?
Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.
I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?
New contributor
New contributor
answered 6 hours ago
ABVABV
1
1
New contributor
New contributor
3
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
add a comment |
3
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
3
3
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review
– Kristopher Ives
4 hours ago
add a comment |
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