Laptop input (touchpad and keyboard) freezes suddenly, apparently at random times












0















The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.



I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.



What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:



If I'm pressing t when the freeze happens, this happens:



This is some example textttttttttttttttttttttttttttttttttttttttttttttttt


And it keeps typing t until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.



System Specifications



Laptop



System Information
Manufacturer: LENOVO
Product Name: 80NW
Version: Lenovo ideapad Y700 Touch-15ISK


Kernel



4.15.0-29-generic


Ubuntu



Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic


CPU



Architecture:        x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 8
On-line CPU(s) list: 0-7
Thread(s) per core: 2
Core(s) per socket: 4
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 94
Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Stepping: 3
CPU MHz: 800.312
CPU max MHz: 3500,0000
CPU min MHz: 800,0000
BogoMIPS: 5184.00
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache: 6144K
NUMA node0 CPU(s): 0-7


GPU



+-----------------------------------------------------------------------------+
| NVIDIA-SMI 390.48 Driver Version: 390.48 |
|-------------------------------+----------------------+----------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
| N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
+-------------------------------+----------------------+----------------------+

+-----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| 0 1017 G /usr/lib/xorg/Xorg 24MiB |
| 0 1170 G /usr/bin/gnome-shell 49MiB |
| 0 1363 G /usr/lib/xorg/Xorg 117MiB |
| 0 1520 G /usr/bin/gnome-shell 93MiB |
| 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
+-----------------------------------------------------------------------------+



Does anyone know how to solve this?











share|improve this question



























    0















    The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.



    I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.



    What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:



    If I'm pressing t when the freeze happens, this happens:



    This is some example textttttttttttttttttttttttttttttttttttttttttttttttt


    And it keeps typing t until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.



    System Specifications



    Laptop



    System Information
    Manufacturer: LENOVO
    Product Name: 80NW
    Version: Lenovo ideapad Y700 Touch-15ISK


    Kernel



    4.15.0-29-generic


    Ubuntu



    Distributor ID: Ubuntu
    Description: Ubuntu 18.04.1 LTS
    Release: 18.04
    Codename: bionic


    CPU



    Architecture:        x86_64
    CPU op-mode(s): 32-bit, 64-bit
    Byte Order: Little Endian
    CPU(s): 8
    On-line CPU(s) list: 0-7
    Thread(s) per core: 2
    Core(s) per socket: 4
    Socket(s): 1
    NUMA node(s): 1
    Vendor ID: GenuineIntel
    CPU family: 6
    Model: 94
    Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
    Stepping: 3
    CPU MHz: 800.312
    CPU max MHz: 3500,0000
    CPU min MHz: 800,0000
    BogoMIPS: 5184.00
    Virtualization: VT-x
    L1d cache: 32K
    L1i cache: 32K
    L2 cache: 256K
    L3 cache: 6144K
    NUMA node0 CPU(s): 0-7


    GPU



    +-----------------------------------------------------------------------------+
    | NVIDIA-SMI 390.48 Driver Version: 390.48 |
    |-------------------------------+----------------------+----------------------+
    | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
    | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
    |===============================+======================+======================|
    | 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
    | N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
    +-------------------------------+----------------------+----------------------+

    +-----------------------------------------------------------------------------+
    | Processes: GPU Memory |
    | GPU PID Type Process name Usage |
    |=============================================================================|
    | 0 1017 G /usr/lib/xorg/Xorg 24MiB |
    | 0 1170 G /usr/bin/gnome-shell 49MiB |
    | 0 1363 G /usr/lib/xorg/Xorg 117MiB |
    | 0 1520 G /usr/bin/gnome-shell 93MiB |
    | 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
    +-----------------------------------------------------------------------------+



    Does anyone know how to solve this?











    share|improve this question

























      0












      0








      0


      1






      The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.



      I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.



      What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:



      If I'm pressing t when the freeze happens, this happens:



      This is some example textttttttttttttttttttttttttttttttttttttttttttttttt


      And it keeps typing t until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.



      System Specifications



      Laptop



      System Information
      Manufacturer: LENOVO
      Product Name: 80NW
      Version: Lenovo ideapad Y700 Touch-15ISK


      Kernel



      4.15.0-29-generic


      Ubuntu



      Distributor ID: Ubuntu
      Description: Ubuntu 18.04.1 LTS
      Release: 18.04
      Codename: bionic


      CPU



      Architecture:        x86_64
      CPU op-mode(s): 32-bit, 64-bit
      Byte Order: Little Endian
      CPU(s): 8
      On-line CPU(s) list: 0-7
      Thread(s) per core: 2
      Core(s) per socket: 4
      Socket(s): 1
      NUMA node(s): 1
      Vendor ID: GenuineIntel
      CPU family: 6
      Model: 94
      Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
      Stepping: 3
      CPU MHz: 800.312
      CPU max MHz: 3500,0000
      CPU min MHz: 800,0000
      BogoMIPS: 5184.00
      Virtualization: VT-x
      L1d cache: 32K
      L1i cache: 32K
      L2 cache: 256K
      L3 cache: 6144K
      NUMA node0 CPU(s): 0-7


      GPU



      +-----------------------------------------------------------------------------+
      | NVIDIA-SMI 390.48 Driver Version: 390.48 |
      |-------------------------------+----------------------+----------------------+
      | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
      | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
      |===============================+======================+======================|
      | 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
      | N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
      +-------------------------------+----------------------+----------------------+

      +-----------------------------------------------------------------------------+
      | Processes: GPU Memory |
      | GPU PID Type Process name Usage |
      |=============================================================================|
      | 0 1017 G /usr/lib/xorg/Xorg 24MiB |
      | 0 1170 G /usr/bin/gnome-shell 49MiB |
      | 0 1363 G /usr/lib/xorg/Xorg 117MiB |
      | 0 1520 G /usr/bin/gnome-shell 93MiB |
      | 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
      +-----------------------------------------------------------------------------+



      Does anyone know how to solve this?











      share|improve this question














      The input on my laptop (system specs below) freezes at random times, for no reason. What I mean with this is that the keyboard and trackpad stop working.



      I've had this problem for a long time (since Ubuntu 16 LTS), but recently I formatted my whole PC and installed Ubuntu 18 LTS and thought that would solve my problem. Since it didn't, I'm thinking that this problem is specific to my hardware.



      What happens exactly is that my onboard trackpad and keyboard freeze. So, if I have an external keyboard plugged in, I can still type with it. Same with the mouse. I have also observed that if i'm typing when this happens, it's as if the key I'm pressing gets stuck:



      If I'm pressing t when the freeze happens, this happens:



      This is some example textttttttttttttttttttttttttttttttttttttttttttttttt


      And it keeps typing t until I have to forcibly reboot my computer. I don't know how useful is this information, but there it is.



      System Specifications



      Laptop



      System Information
      Manufacturer: LENOVO
      Product Name: 80NW
      Version: Lenovo ideapad Y700 Touch-15ISK


      Kernel



      4.15.0-29-generic


      Ubuntu



      Distributor ID: Ubuntu
      Description: Ubuntu 18.04.1 LTS
      Release: 18.04
      Codename: bionic


      CPU



      Architecture:        x86_64
      CPU op-mode(s): 32-bit, 64-bit
      Byte Order: Little Endian
      CPU(s): 8
      On-line CPU(s) list: 0-7
      Thread(s) per core: 2
      Core(s) per socket: 4
      Socket(s): 1
      NUMA node(s): 1
      Vendor ID: GenuineIntel
      CPU family: 6
      Model: 94
      Model name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
      Stepping: 3
      CPU MHz: 800.312
      CPU max MHz: 3500,0000
      CPU min MHz: 800,0000
      BogoMIPS: 5184.00
      Virtualization: VT-x
      L1d cache: 32K
      L1i cache: 32K
      L2 cache: 256K
      L3 cache: 6144K
      NUMA node0 CPU(s): 0-7


      GPU



      +-----------------------------------------------------------------------------+
      | NVIDIA-SMI 390.48 Driver Version: 390.48 |
      |-------------------------------+----------------------+----------------------+
      | GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
      | Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
      |===============================+======================+======================|
      | 0 GeForce GTX 960M Off | 00000000:01:00.0 Off | N/A |
      | N/A 51C P0 N/A / N/A | 295MiB / 4046MiB | 0% Default |
      +-------------------------------+----------------------+----------------------+

      +-----------------------------------------------------------------------------+
      | Processes: GPU Memory |
      | GPU PID Type Process name Usage |
      |=============================================================================|
      | 0 1017 G /usr/lib/xorg/Xorg 24MiB |
      | 0 1170 G /usr/bin/gnome-shell 49MiB |
      | 0 1363 G /usr/lib/xorg/Xorg 117MiB |
      | 0 1520 G /usr/bin/gnome-shell 93MiB |
      | 0 1980 G ...-token=153BFAB3474626E84A199D1208518B77 6MiB |
      +-----------------------------------------------------------------------------+



      Does anyone know how to solve this?








      16.04 keyboard 18.04 touchpad






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Aug 6 '18 at 20:11









      machetazomachetazo

      1013




      1013






















          1 Answer
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          0














          Any updates on the issue?



          Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.



          I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?






          share|improve this answer








          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.
















          • 3





            This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

            – Kristopher Ives
            4 hours ago











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          1 Answer
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          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          0














          Any updates on the issue?



          Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.



          I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?






          share|improve this answer








          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.
















          • 3





            This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

            – Kristopher Ives
            4 hours ago
















          0














          Any updates on the issue?



          Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.



          I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?






          share|improve this answer








          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.
















          • 3





            This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

            – Kristopher Ives
            4 hours ago














          0












          0








          0







          Any updates on the issue?



          Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.



          I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?






          share|improve this answer








          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.










          Any updates on the issue?



          Switching GPU off in the BIOS solves the problem, but it's kind of not that best solution.



          I've heard installation of Ubuntu in way which will force it to rely only on integrated Intel Graphics Chip should solve it (possibly via installation of Ubuntu OS with disabled NVidia chip). Are there any less destructive solutions?







          share|improve this answer








          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          share|improve this answer



          share|improve this answer






          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.









          answered 6 hours ago









          ABVABV

          1




          1




          New contributor




          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.





          New contributor





          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.






          ABV is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
          Check out our Code of Conduct.








          • 3





            This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

            – Kristopher Ives
            4 hours ago














          • 3





            This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

            – Kristopher Ives
            4 hours ago








          3




          3





          This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

          – Kristopher Ives
          4 hours ago





          This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. - From Review

          – Kristopher Ives
          4 hours ago


















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