Ubuntu does not recognize my Wi-Fi adapter - HP laptop












0















I posted the same question a while ago, I deleted the last one and opened a new one because I have new information which could be of use



I currently have a partition on my laptop on which I installed ubuntu,the only problem is that for some reason when I try to turn on the Wi-Fi, it says "Wi-Fi adapter not found". With an ethernet cable it runs without any problem.



The thing is, that I really need to be able to connect to the Wi-Fi when am attending University, hence it's an urgent matter for me.



Now I have tried several suggestions (thanks to the helpful community), however nothing worked yet. Tips that I have tried were to run rfkill unblock all, it still says my Wi-Fi is hard blocked.



0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


output lspci -knn | grep Net -A3; rfkill list gives:



04:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 59)
Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5010]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


and output dmesg | grep iwl



[   10.047575] iwlwifi 0000:04:00.0: can't find IRQ for PCI INT A; please try using pci=biosirq
[ 10.104633] iwlwifi 0000:04:00.0: loaded firmware version 29.1044073957.0 op_mode iwlmvm
[ 10.194732] iwlwifi 0000:04:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[ 10.201931] iwlwifi 0000:04:00.0: reporting RF_KILL (radio disabled)
[ 10.215295] iwlwifi 0000:04:00.0: base HW address: e4:42:a6:5b:96:bd
[ 10.255264] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 11.355172] iwlwifi 0000:04:00.0 wlo1: renamed from wlan0


furthermore, I did reset my BIOS which didn't change the situation. Suggestions where to look in the BIOS whether the adapter is disabled. (But in Windows the Wi-Fi works perfectly), I have a picture of this:



Network Adapter



Lastly, one suggestion was to look for a key on my laptop that enables/disables the Wi-Fi adapter, as far as I know I can't find one.
My laptop is a HP Pavilion Power 15-cb091nd.



For any additional information/questions let me know! thanks for your time!



EDIT: Airplane mode is off, I tried booting to another kernel, both no results










share|improve this question

























  • Isn't there an airplane on the f12 key?

    – mikewhatever
    10 hours ago











  • @mikewhatever Yeah there is, but pressing on it doesn't do anything. I did notice however that the keybinding on my F-keys don't do exactly what they would do in windows. Sound keys work fine for example while brightness doesn't. Might be possible that the F12 key also doesn't work

    – Caughtme
    10 hours ago













  • Check out this: askubuntu.com/questions/348262/…. Also, have you tried fn+f12? Sometimes the order is reversed.

    – mikewhatever
    10 hours ago













  • @Kulfy Oops! certainly not solved, I will ofcourse let the rest know what the problem was once I fix it to help others. If I turn bluetooth on, airplane mode goes off automatically.

    – Caughtme
    10 hours ago













  • @mikewhatever I checked indeed airplane mode is off. but still the same "No Wi-Fi adapted connected" issue

    – Caughtme
    10 hours ago
















0















I posted the same question a while ago, I deleted the last one and opened a new one because I have new information which could be of use



I currently have a partition on my laptop on which I installed ubuntu,the only problem is that for some reason when I try to turn on the Wi-Fi, it says "Wi-Fi adapter not found". With an ethernet cable it runs without any problem.



The thing is, that I really need to be able to connect to the Wi-Fi when am attending University, hence it's an urgent matter for me.



Now I have tried several suggestions (thanks to the helpful community), however nothing worked yet. Tips that I have tried were to run rfkill unblock all, it still says my Wi-Fi is hard blocked.



0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


output lspci -knn | grep Net -A3; rfkill list gives:



04:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 59)
Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5010]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


and output dmesg | grep iwl



[   10.047575] iwlwifi 0000:04:00.0: can't find IRQ for PCI INT A; please try using pci=biosirq
[ 10.104633] iwlwifi 0000:04:00.0: loaded firmware version 29.1044073957.0 op_mode iwlmvm
[ 10.194732] iwlwifi 0000:04:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[ 10.201931] iwlwifi 0000:04:00.0: reporting RF_KILL (radio disabled)
[ 10.215295] iwlwifi 0000:04:00.0: base HW address: e4:42:a6:5b:96:bd
[ 10.255264] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 11.355172] iwlwifi 0000:04:00.0 wlo1: renamed from wlan0


furthermore, I did reset my BIOS which didn't change the situation. Suggestions where to look in the BIOS whether the adapter is disabled. (But in Windows the Wi-Fi works perfectly), I have a picture of this:



Network Adapter



Lastly, one suggestion was to look for a key on my laptop that enables/disables the Wi-Fi adapter, as far as I know I can't find one.
My laptop is a HP Pavilion Power 15-cb091nd.



For any additional information/questions let me know! thanks for your time!



EDIT: Airplane mode is off, I tried booting to another kernel, both no results










share|improve this question

























  • Isn't there an airplane on the f12 key?

    – mikewhatever
    10 hours ago











  • @mikewhatever Yeah there is, but pressing on it doesn't do anything. I did notice however that the keybinding on my F-keys don't do exactly what they would do in windows. Sound keys work fine for example while brightness doesn't. Might be possible that the F12 key also doesn't work

    – Caughtme
    10 hours ago













  • Check out this: askubuntu.com/questions/348262/…. Also, have you tried fn+f12? Sometimes the order is reversed.

    – mikewhatever
    10 hours ago













  • @Kulfy Oops! certainly not solved, I will ofcourse let the rest know what the problem was once I fix it to help others. If I turn bluetooth on, airplane mode goes off automatically.

    – Caughtme
    10 hours ago













  • @mikewhatever I checked indeed airplane mode is off. but still the same "No Wi-Fi adapted connected" issue

    – Caughtme
    10 hours ago














0












0








0








I posted the same question a while ago, I deleted the last one and opened a new one because I have new information which could be of use



I currently have a partition on my laptop on which I installed ubuntu,the only problem is that for some reason when I try to turn on the Wi-Fi, it says "Wi-Fi adapter not found". With an ethernet cable it runs without any problem.



The thing is, that I really need to be able to connect to the Wi-Fi when am attending University, hence it's an urgent matter for me.



Now I have tried several suggestions (thanks to the helpful community), however nothing worked yet. Tips that I have tried were to run rfkill unblock all, it still says my Wi-Fi is hard blocked.



0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


output lspci -knn | grep Net -A3; rfkill list gives:



04:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 59)
Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5010]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


and output dmesg | grep iwl



[   10.047575] iwlwifi 0000:04:00.0: can't find IRQ for PCI INT A; please try using pci=biosirq
[ 10.104633] iwlwifi 0000:04:00.0: loaded firmware version 29.1044073957.0 op_mode iwlmvm
[ 10.194732] iwlwifi 0000:04:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[ 10.201931] iwlwifi 0000:04:00.0: reporting RF_KILL (radio disabled)
[ 10.215295] iwlwifi 0000:04:00.0: base HW address: e4:42:a6:5b:96:bd
[ 10.255264] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 11.355172] iwlwifi 0000:04:00.0 wlo1: renamed from wlan0


furthermore, I did reset my BIOS which didn't change the situation. Suggestions where to look in the BIOS whether the adapter is disabled. (But in Windows the Wi-Fi works perfectly), I have a picture of this:



Network Adapter



Lastly, one suggestion was to look for a key on my laptop that enables/disables the Wi-Fi adapter, as far as I know I can't find one.
My laptop is a HP Pavilion Power 15-cb091nd.



For any additional information/questions let me know! thanks for your time!



EDIT: Airplane mode is off, I tried booting to another kernel, both no results










share|improve this question
















I posted the same question a while ago, I deleted the last one and opened a new one because I have new information which could be of use



I currently have a partition on my laptop on which I installed ubuntu,the only problem is that for some reason when I try to turn on the Wi-Fi, it says "Wi-Fi adapter not found". With an ethernet cable it runs without any problem.



The thing is, that I really need to be able to connect to the Wi-Fi when am attending University, hence it's an urgent matter for me.



Now I have tried several suggestions (thanks to the helpful community), however nothing worked yet. Tips that I have tried were to run rfkill unblock all, it still says my Wi-Fi is hard blocked.



0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


output lspci -knn | grep Net -A3; rfkill list gives:



04:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 59)
Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5010]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no


and output dmesg | grep iwl



[   10.047575] iwlwifi 0000:04:00.0: can't find IRQ for PCI INT A; please try using pci=biosirq
[ 10.104633] iwlwifi 0000:04:00.0: loaded firmware version 29.1044073957.0 op_mode iwlmvm
[ 10.194732] iwlwifi 0000:04:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[ 10.201931] iwlwifi 0000:04:00.0: reporting RF_KILL (radio disabled)
[ 10.215295] iwlwifi 0000:04:00.0: base HW address: e4:42:a6:5b:96:bd
[ 10.255264] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 11.355172] iwlwifi 0000:04:00.0 wlo1: renamed from wlan0


furthermore, I did reset my BIOS which didn't change the situation. Suggestions where to look in the BIOS whether the adapter is disabled. (But in Windows the Wi-Fi works perfectly), I have a picture of this:



Network Adapter



Lastly, one suggestion was to look for a key on my laptop that enables/disables the Wi-Fi adapter, as far as I know I can't find one.
My laptop is a HP Pavilion Power 15-cb091nd.



For any additional information/questions let me know! thanks for your time!



EDIT: Airplane mode is off, I tried booting to another kernel, both no results







networking






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 9 hours ago







Caughtme

















asked 11 hours ago









CaughtmeCaughtme

84




84













  • Isn't there an airplane on the f12 key?

    – mikewhatever
    10 hours ago











  • @mikewhatever Yeah there is, but pressing on it doesn't do anything. I did notice however that the keybinding on my F-keys don't do exactly what they would do in windows. Sound keys work fine for example while brightness doesn't. Might be possible that the F12 key also doesn't work

    – Caughtme
    10 hours ago













  • Check out this: askubuntu.com/questions/348262/…. Also, have you tried fn+f12? Sometimes the order is reversed.

    – mikewhatever
    10 hours ago













  • @Kulfy Oops! certainly not solved, I will ofcourse let the rest know what the problem was once I fix it to help others. If I turn bluetooth on, airplane mode goes off automatically.

    – Caughtme
    10 hours ago













  • @mikewhatever I checked indeed airplane mode is off. but still the same "No Wi-Fi adapted connected" issue

    – Caughtme
    10 hours ago



















  • Isn't there an airplane on the f12 key?

    – mikewhatever
    10 hours ago











  • @mikewhatever Yeah there is, but pressing on it doesn't do anything. I did notice however that the keybinding on my F-keys don't do exactly what they would do in windows. Sound keys work fine for example while brightness doesn't. Might be possible that the F12 key also doesn't work

    – Caughtme
    10 hours ago













  • Check out this: askubuntu.com/questions/348262/…. Also, have you tried fn+f12? Sometimes the order is reversed.

    – mikewhatever
    10 hours ago













  • @Kulfy Oops! certainly not solved, I will ofcourse let the rest know what the problem was once I fix it to help others. If I turn bluetooth on, airplane mode goes off automatically.

    – Caughtme
    10 hours ago













  • @mikewhatever I checked indeed airplane mode is off. but still the same "No Wi-Fi adapted connected" issue

    – Caughtme
    10 hours ago

















Isn't there an airplane on the f12 key?

– mikewhatever
10 hours ago





Isn't there an airplane on the f12 key?

– mikewhatever
10 hours ago













@mikewhatever Yeah there is, but pressing on it doesn't do anything. I did notice however that the keybinding on my F-keys don't do exactly what they would do in windows. Sound keys work fine for example while brightness doesn't. Might be possible that the F12 key also doesn't work

– Caughtme
10 hours ago







@mikewhatever Yeah there is, but pressing on it doesn't do anything. I did notice however that the keybinding on my F-keys don't do exactly what they would do in windows. Sound keys work fine for example while brightness doesn't. Might be possible that the F12 key also doesn't work

– Caughtme
10 hours ago















Check out this: askubuntu.com/questions/348262/…. Also, have you tried fn+f12? Sometimes the order is reversed.

– mikewhatever
10 hours ago







Check out this: askubuntu.com/questions/348262/…. Also, have you tried fn+f12? Sometimes the order is reversed.

– mikewhatever
10 hours ago















@Kulfy Oops! certainly not solved, I will ofcourse let the rest know what the problem was once I fix it to help others. If I turn bluetooth on, airplane mode goes off automatically.

– Caughtme
10 hours ago







@Kulfy Oops! certainly not solved, I will ofcourse let the rest know what the problem was once I fix it to help others. If I turn bluetooth on, airplane mode goes off automatically.

– Caughtme
10 hours ago















@mikewhatever I checked indeed airplane mode is off. but still the same "No Wi-Fi adapted connected" issue

– Caughtme
10 hours ago





@mikewhatever I checked indeed airplane mode is off. but still the same "No Wi-Fi adapted connected" issue

– Caughtme
10 hours ago










1 Answer
1






active

oldest

votes


















1














Partial answer...




  1. Look at the version of BIOS that you have installed. If it's not F.17 Rev.A (Dec 10, 2018) then go to the HP Support Site and download this BIOS update and install it. Reset the BIOS back to factory defaults... leaving Secure Boot disabled, if required. Retest wireless.



  2. Try the latest stable kernel 4.20.xx. First... BACKUP YOUR COMPUTER... AT LEAST THE UBUNTU PART (see my note, below, about Timeshift), then install ukuu.




    • sudo apt update # update the software databases


    • sudo apt install ukuu # install Kernel Update Utility for Ubuntu


    • Start ukuu and install kernel 4.20.xx and retest wireless.







Note: to backup your Ubuntu OS (only) so you can easily restore... install Timeshift...



For those who don't know what Timeshift is...



The closest thing to a Windows-like restore point is by using Timeshift. I use it to save snapshots to an external USB hard drive. Although it can, it's normally not used for backing up your /home directory, just system-level changes. Use Backups (Déjà Dup) for backing up /home files.



Timeshift is a system restore utility which takes snapshots
of the system at regular intervals. These snapshots can be restored
at a later date to undo system changes. Creates incremental snapshots
using rsync or BTRFS snapshots using BTRFS tools.


More information at https://github.com/teejee2008/timeshift



Add the PPA and install with:



sudo add-apt-repository -y ppa:teejee2008/ppa



sudo apt update



sudo apt install timeshift






share|improve this answer

























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    1 Answer
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    active

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    1














    Partial answer...




    1. Look at the version of BIOS that you have installed. If it's not F.17 Rev.A (Dec 10, 2018) then go to the HP Support Site and download this BIOS update and install it. Reset the BIOS back to factory defaults... leaving Secure Boot disabled, if required. Retest wireless.



    2. Try the latest stable kernel 4.20.xx. First... BACKUP YOUR COMPUTER... AT LEAST THE UBUNTU PART (see my note, below, about Timeshift), then install ukuu.




      • sudo apt update # update the software databases


      • sudo apt install ukuu # install Kernel Update Utility for Ubuntu


      • Start ukuu and install kernel 4.20.xx and retest wireless.







    Note: to backup your Ubuntu OS (only) so you can easily restore... install Timeshift...



    For those who don't know what Timeshift is...



    The closest thing to a Windows-like restore point is by using Timeshift. I use it to save snapshots to an external USB hard drive. Although it can, it's normally not used for backing up your /home directory, just system-level changes. Use Backups (Déjà Dup) for backing up /home files.



    Timeshift is a system restore utility which takes snapshots
    of the system at regular intervals. These snapshots can be restored
    at a later date to undo system changes. Creates incremental snapshots
    using rsync or BTRFS snapshots using BTRFS tools.


    More information at https://github.com/teejee2008/timeshift



    Add the PPA and install with:



    sudo add-apt-repository -y ppa:teejee2008/ppa



    sudo apt update



    sudo apt install timeshift






    share|improve this answer






























      1














      Partial answer...




      1. Look at the version of BIOS that you have installed. If it's not F.17 Rev.A (Dec 10, 2018) then go to the HP Support Site and download this BIOS update and install it. Reset the BIOS back to factory defaults... leaving Secure Boot disabled, if required. Retest wireless.



      2. Try the latest stable kernel 4.20.xx. First... BACKUP YOUR COMPUTER... AT LEAST THE UBUNTU PART (see my note, below, about Timeshift), then install ukuu.




        • sudo apt update # update the software databases


        • sudo apt install ukuu # install Kernel Update Utility for Ubuntu


        • Start ukuu and install kernel 4.20.xx and retest wireless.







      Note: to backup your Ubuntu OS (only) so you can easily restore... install Timeshift...



      For those who don't know what Timeshift is...



      The closest thing to a Windows-like restore point is by using Timeshift. I use it to save snapshots to an external USB hard drive. Although it can, it's normally not used for backing up your /home directory, just system-level changes. Use Backups (Déjà Dup) for backing up /home files.



      Timeshift is a system restore utility which takes snapshots
      of the system at regular intervals. These snapshots can be restored
      at a later date to undo system changes. Creates incremental snapshots
      using rsync or BTRFS snapshots using BTRFS tools.


      More information at https://github.com/teejee2008/timeshift



      Add the PPA and install with:



      sudo add-apt-repository -y ppa:teejee2008/ppa



      sudo apt update



      sudo apt install timeshift






      share|improve this answer




























        1












        1








        1







        Partial answer...




        1. Look at the version of BIOS that you have installed. If it's not F.17 Rev.A (Dec 10, 2018) then go to the HP Support Site and download this BIOS update and install it. Reset the BIOS back to factory defaults... leaving Secure Boot disabled, if required. Retest wireless.



        2. Try the latest stable kernel 4.20.xx. First... BACKUP YOUR COMPUTER... AT LEAST THE UBUNTU PART (see my note, below, about Timeshift), then install ukuu.




          • sudo apt update # update the software databases


          • sudo apt install ukuu # install Kernel Update Utility for Ubuntu


          • Start ukuu and install kernel 4.20.xx and retest wireless.







        Note: to backup your Ubuntu OS (only) so you can easily restore... install Timeshift...



        For those who don't know what Timeshift is...



        The closest thing to a Windows-like restore point is by using Timeshift. I use it to save snapshots to an external USB hard drive. Although it can, it's normally not used for backing up your /home directory, just system-level changes. Use Backups (Déjà Dup) for backing up /home files.



        Timeshift is a system restore utility which takes snapshots
        of the system at regular intervals. These snapshots can be restored
        at a later date to undo system changes. Creates incremental snapshots
        using rsync or BTRFS snapshots using BTRFS tools.


        More information at https://github.com/teejee2008/timeshift



        Add the PPA and install with:



        sudo add-apt-repository -y ppa:teejee2008/ppa



        sudo apt update



        sudo apt install timeshift






        share|improve this answer















        Partial answer...




        1. Look at the version of BIOS that you have installed. If it's not F.17 Rev.A (Dec 10, 2018) then go to the HP Support Site and download this BIOS update and install it. Reset the BIOS back to factory defaults... leaving Secure Boot disabled, if required. Retest wireless.



        2. Try the latest stable kernel 4.20.xx. First... BACKUP YOUR COMPUTER... AT LEAST THE UBUNTU PART (see my note, below, about Timeshift), then install ukuu.




          • sudo apt update # update the software databases


          • sudo apt install ukuu # install Kernel Update Utility for Ubuntu


          • Start ukuu and install kernel 4.20.xx and retest wireless.







        Note: to backup your Ubuntu OS (only) so you can easily restore... install Timeshift...



        For those who don't know what Timeshift is...



        The closest thing to a Windows-like restore point is by using Timeshift. I use it to save snapshots to an external USB hard drive. Although it can, it's normally not used for backing up your /home directory, just system-level changes. Use Backups (Déjà Dup) for backing up /home files.



        Timeshift is a system restore utility which takes snapshots
        of the system at regular intervals. These snapshots can be restored
        at a later date to undo system changes. Creates incremental snapshots
        using rsync or BTRFS snapshots using BTRFS tools.


        More information at https://github.com/teejee2008/timeshift



        Add the PPA and install with:



        sudo add-apt-repository -y ppa:teejee2008/ppa



        sudo apt update



        sudo apt install timeshift







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited 2 hours ago

























        answered 8 hours ago









        heynnemaheynnema

        19.7k22158




        19.7k22158






























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