No sound output - Ubuntu 17.10 - ASUS Zenbook 13
up vote
2
down vote
favorite
I bought a new Zenbook 13 and installed Ubuntu 17.10.
Unfortunately, I can not get any sound output (neither internal speaker nor headphones). It is a dual boot system and the sound just works fine in Windows 10.
Already tested GNOME ALSA Mixer but it was not successful.
Hope someone can help.
Output of uname -r:
4.13.0-19-generic
Output of cat /proc/asound/cards:
0 [PCH ]: HDA-Intel - HDA Intel PCH<br>
HDA Intel PCH at 0xef328000 irq 283
Output of aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
Output of aplay /usr/share/sounds/alsa/Noise.wav:
Playing WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, >Rate 48000 Hz, Mono
Output of lspci -nnk | grep -iA2 audio:
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d71] (rev 21)
Subsystem: ASUSTeK Computer Inc. Device [1043:1cd0]
Kernel driver in use: snd_hda_intel
Output of ps -C esd:
PID TTY TIME CMD
Output of ps -C arts:
PID TTY TIME CMD
Output of ps -C pulseaudio:
PID TTY TIME CMD
1118 ? 00:00:00 pulseaudio
1385 ? 00:00:35 pulseaudio
Output of grep "^audio" /etc/group | grep "$USER" | wc -l:
1
Output of dpkg -l | tr -s " " | grep " alsa-":
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
sound 17.10 asus
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
asked Dec 14 '17 at 7:35
user2504694
112
add a comment |
up vote
2
down vote
favorite
I bought a new Zenbook 13 and installed Ubuntu 17.10.
Unfortunately, I can not get any sound output (neither internal speaker nor headphones). It is a dual boot system and the sound just works fine in Windows 10.
Already tested GNOME ALSA Mixer but it was not successful.
Hope someone can help.
Output of uname -r:
4.13.0-19-generic
Output of cat /proc/asound/cards:
0 [PCH ]: HDA-Intel - HDA Intel PCH<br>
HDA Intel PCH at 0xef328000 irq 283
Output of aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
Output of aplay /usr/share/sounds/alsa/Noise.wav:
Playing WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, >Rate 48000 Hz, Mono
Output of lspci -nnk | grep -iA2 audio:
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d71] (rev 21)
Subsystem: ASUSTeK Computer Inc. Device [1043:1cd0]
Kernel driver in use: snd_hda_intel
Output of ps -C esd:
PID TTY TIME CMD
Output of ps -C arts:
PID TTY TIME CMD
Output of ps -C pulseaudio:
PID TTY TIME CMD
1118 ? 00:00:00 pulseaudio
1385 ? 00:00:35 pulseaudio
Output of grep "^audio" /etc/group | grep "$USER" | wc -l:
1
Output of dpkg -l | tr -s " " | grep " alsa-":
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
sound 17.10 asus
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
asked Dec 14 '17 at 7:35
user2504694
112
I just started Ubuntu and suddenly the sound works. Since my post yesterday I rebooted multiple times, switched from Windows (gaming) to Ubuntu and back but did not do any changes to my system. I hope it just works from now on even though I would to know what caused the issue.
– user2504694
Dec 15 '17 at 8:35
add a comment |
up vote
2
down vote
favorite
up vote
2
down vote
favorite
I bought a new Zenbook 13 and installed Ubuntu 17.10.
Unfortunately, I can not get any sound output (neither internal speaker nor headphones). It is a dual boot system and the sound just works fine in Windows 10.
Already tested GNOME ALSA Mixer but it was not successful.
Hope someone can help.
Output of uname -r:
4.13.0-19-generic
Output of cat /proc/asound/cards:
0 [PCH ]: HDA-Intel - HDA Intel PCH<br>
HDA Intel PCH at 0xef328000 irq 283
Output of aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
Output of aplay /usr/share/sounds/alsa/Noise.wav:
Playing WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, >Rate 48000 Hz, Mono
Output of lspci -nnk | grep -iA2 audio:
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d71] (rev 21)
Subsystem: ASUSTeK Computer Inc. Device [1043:1cd0]
Kernel driver in use: snd_hda_intel
Output of ps -C esd:
PID TTY TIME CMD
Output of ps -C arts:
PID TTY TIME CMD
Output of ps -C pulseaudio:
PID TTY TIME CMD
1118 ? 00:00:00 pulseaudio
1385 ? 00:00:35 pulseaudio
Output of grep "^audio" /etc/group | grep "$USER" | wc -l:
1
Output of dpkg -l | tr -s " " | grep " alsa-":
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
sound 17.10 asus
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
asked Dec 14 '17 at 7:35
user2504694
112
I bought a new Zenbook 13 and installed Ubuntu 17.10.
Unfortunately, I can not get any sound output (neither internal speaker nor headphones). It is a dual boot system and the sound just works fine in Windows 10.
Already tested GNOME ALSA Mixer but it was not successful.
Hope someone can help.
Output of uname -r:
4.13.0-19-generic
Output of cat /proc/asound/cards:
0 [PCH ]: HDA-Intel - HDA Intel PCH<br>
HDA Intel PCH at 0xef328000 irq 283
Output of aplay -l:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
Output of aplay /usr/share/sounds/alsa/Noise.wav:
Playing WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, >Rate 48000 Hz, Mono
Output of lspci -nnk | grep -iA2 audio:
00:1f.3 Audio device [0403]: Intel Corporation Device [8086:9d71] (rev 21)
Subsystem: ASUSTeK Computer Inc. Device [1043:1cd0]
Kernel driver in use: snd_hda_intel
Output of ps -C esd:
PID TTY TIME CMD
Output of ps -C arts:
PID TTY TIME CMD
Output of ps -C pulseaudio:
PID TTY TIME CMD
1118 ? 00:00:00 pulseaudio
1385 ? 00:00:35 pulseaudio
Output of grep "^audio" /etc/group | grep "$USER" | wc -l:
1
Output of dpkg -l | tr -s " " | grep " alsa-":
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
sound 17.10 asus
sound 17.10 asus
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
asked Dec 14 '17 at 7:35
user2504694
112
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
asked Dec 14 '17 at 7:35
user2504694
112
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
edited Dec 14 '17 at 8:10
pomsky
27.9k1185112
27.9k1185112
asked Dec 14 '17 at 7:35
user2504694
112
asked Dec 14 '17 at 7:35
user2504694
112
asked Dec 14 '17 at 7:35
user2504694
112
112
I just started Ubuntu and suddenly the sound works. Since my post yesterday I rebooted multiple times, switched from Windows (gaming) to Ubuntu and back but did not do any changes to my system. I hope it just works from now on even though I would to know what caused the issue.
– user2504694
Dec 15 '17 at 8:35
add a comment |
I just started Ubuntu and suddenly the sound works. Since my post yesterday I rebooted multiple times, switched from Windows (gaming) to Ubuntu and back but did not do any changes to my system. I hope it just works from now on even though I would to know what caused the issue.
– user2504694
Dec 15 '17 at 8:35
I just started Ubuntu and suddenly the sound works. Since my post yesterday I rebooted multiple times, switched from Windows (gaming) to Ubuntu and back but did not do any changes to my system. I hope it just works from now on even though I would to know what caused the issue.
– user2504694
Dec 15 '17 at 8:35
I just started Ubuntu and suddenly the sound works. Since my post yesterday I rebooted multiple times, switched from Windows (gaming) to Ubuntu and back but did not do any changes to my system. I hope it just works from now on even though I would to know what caused the issue.
– user2504694
Dec 15 '17 at 8:35
add a comment |
2 Answers
2
active
oldest
votes
up vote
0
down vote
Now that I had a few more days to experiment I found kind of a solution for my situation: When I run Windows 10 and restart the computer to switch to Ubuntu the sound seems to always disappear. However if I turn the computer off and then switch it on and load Ubuntu the sound seems to work. Still do not really understand what is causing the issue.
answered Dec 18 '17 at 8:00
user2504694
112
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
add a comment |
up vote
0
down vote
The problem is the linux alsa driver doesn't know how to deal with this sound card correctly.
More details here
No sound in Ubuntu 18.04 after rebooting from windows 10
answered Dec 11 at 4:33
Hilikus
1489
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Now that I had a few more days to experiment I found kind of a solution for my situation: When I run Windows 10 and restart the computer to switch to Ubuntu the sound seems to always disappear. However if I turn the computer off and then switch it on and load Ubuntu the sound seems to work. Still do not really understand what is causing the issue.
answered Dec 18 '17 at 8:00
user2504694
112
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
add a comment |
up vote
0
down vote
Now that I had a few more days to experiment I found kind of a solution for my situation: When I run Windows 10 and restart the computer to switch to Ubuntu the sound seems to always disappear. However if I turn the computer off and then switch it on and load Ubuntu the sound seems to work. Still do not really understand what is causing the issue.
answered Dec 18 '17 at 8:00
user2504694
112
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
add a comment |
up vote
0
down vote
up vote
0
down vote
Now that I had a few more days to experiment I found kind of a solution for my situation: When I run Windows 10 and restart the computer to switch to Ubuntu the sound seems to always disappear. However if I turn the computer off and then switch it on and load Ubuntu the sound seems to work. Still do not really understand what is causing the issue.
answered Dec 18 '17 at 8:00
user2504694
112
Now that I had a few more days to experiment I found kind of a solution for my situation: When I run Windows 10 and restart the computer to switch to Ubuntu the sound seems to always disappear. However if I turn the computer off and then switch it on and load Ubuntu the sound seems to work. Still do not really understand what is causing the issue.
answered Dec 18 '17 at 8:00
user2504694
112
answered Dec 18 '17 at 8:00
user2504694
112
answered Dec 18 '17 at 8:00
user2504694
112
answered Dec 18 '17 at 8:00
user2504694
112
112
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
add a comment |
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
I had a similar issue on Dell Vostro 5568 : Sound card not recognized on Dell Vostro 5568. Not sure if it is related.
– Håkon Hægland
Jan 1 at 14:28
add a comment |
up vote
0
down vote
The problem is the linux alsa driver doesn't know how to deal with this sound card correctly.
More details here
No sound in Ubuntu 18.04 after rebooting from windows 10
answered Dec 11 at 4:33
Hilikus
1489
add a comment |
up vote
0
down vote
The problem is the linux alsa driver doesn't know how to deal with this sound card correctly.
More details here
No sound in Ubuntu 18.04 after rebooting from windows 10
answered Dec 11 at 4:33
Hilikus
1489
add a comment |
up vote
0
down vote
up vote
0
down vote
The problem is the linux alsa driver doesn't know how to deal with this sound card correctly.
More details here
No sound in Ubuntu 18.04 after rebooting from windows 10
answered Dec 11 at 4:33
Hilikus
1489
The problem is the linux alsa driver doesn't know how to deal with this sound card correctly.
More details here
No sound in Ubuntu 18.04 after rebooting from windows 10
answered Dec 11 at 4:33
Hilikus
1489
answered Dec 11 at 4:33
Hilikus
1489
answered Dec 11 at 4:33
Hilikus
1489
answered Dec 11 at 4:33
Hilikus
1489
1489
add a comment |
add a comment |
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I just started Ubuntu and suddenly the sound works. Since my post yesterday I rebooted multiple times, switched from Windows (gaming) to Ubuntu and back but did not do any changes to my system. I hope it just works from now on even though I would to know what caused the issue.
– user2504694
Dec 15 '17 at 8:35