Ubuntu 18.04 screen goes black after connecting external monitors [duplicate]












1
















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  • screen shuts down when connecting to dock

    1 answer




I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




  1. How can this be fixed?

  2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.










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marked as duplicate by terdon 16 hours ago


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.























    1
















    This question already has an answer here:




    • screen shuts down when connecting to dock

      1 answer




    I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



    As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



    I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




    1. How can this be fixed?

    2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


    I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.










    share|improve this question







    New contributor




    C. E. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.











    marked as duplicate by terdon 16 hours ago


    This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.





















      1












      1








      1









      This question already has an answer here:




      • screen shuts down when connecting to dock

        1 answer




      I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



      As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



      I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




      1. How can this be fixed?

      2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


      I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.










      share|improve this question







      New contributor




      C. E. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.













      This question already has an answer here:




      • screen shuts down when connecting to dock

        1 answer




      I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



      As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



      I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




      1. How can this be fixed?

      2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


      I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.





      This question already has an answer here:




      • screen shuts down when connecting to dock

        1 answer








      18.04 multiple-monitors display






      share|improve this question







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      C. E. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      share|improve this question







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      asked 2 days ago









      C. E.C. E.

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      1084




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      New contributor





      C. E. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.






      C. E. is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      marked as duplicate by terdon 16 hours ago


      This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.









      marked as duplicate by terdon 16 hours ago


      This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
























          1 Answer
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          Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
          Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






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            1 Answer
            1






            active

            oldest

            votes








            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            1














            Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
            Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






            share|improve this answer








            New contributor




            Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.

























              1














              Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
              Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






              share|improve this answer








              New contributor




              Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.























                1












                1








                1







                Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
                Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






                share|improve this answer








                New contributor




                Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.










                Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
                Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!







                share|improve this answer








                New contributor




                Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.









                share|improve this answer



                share|improve this answer






                New contributor




                Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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                answered 18 hours ago









                Ulf BrembergUlf Bremberg

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                111




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                New contributor





                Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.






                Ulf Bremberg is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.















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