Ubuntu 13.10 Macbook Air Mavericks Parallels 9 Black Screen











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I can install Ubuntu 13.10 in parallels ok and then log in. Problem is Ubuntu does an update and I get black screen / desktop such that I can't see any app windows that I open. I've tried a few of the other suggestions and they don't work for me.










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  • What other suggestions? Please include what you have already tried and links to any sites you have got solutions from. That will help us a lot. Thanks!
    – RPi Awesomeness
    Jan 13 '14 at 3:39










  • I tried the solutions offered in this post: askubuntu.com/questions/360732/…
    – Whitty
    Jan 14 '14 at 1:27










  • RPi Awesomeness - just wondering if you had a chance to consider what might be the way to resolve the issue? I could wait for another release?
    – Whitty
    Jan 21 '14 at 21:35















up vote
16
down vote

favorite
7












I can install Ubuntu 13.10 in parallels ok and then log in. Problem is Ubuntu does an update and I get black screen / desktop such that I can't see any app windows that I open. I've tried a few of the other suggestions and they don't work for me.










share|improve this question
























  • What other suggestions? Please include what you have already tried and links to any sites you have got solutions from. That will help us a lot. Thanks!
    – RPi Awesomeness
    Jan 13 '14 at 3:39










  • I tried the solutions offered in this post: askubuntu.com/questions/360732/…
    – Whitty
    Jan 14 '14 at 1:27










  • RPi Awesomeness - just wondering if you had a chance to consider what might be the way to resolve the issue? I could wait for another release?
    – Whitty
    Jan 21 '14 at 21:35













up vote
16
down vote

favorite
7









up vote
16
down vote

favorite
7






7





I can install Ubuntu 13.10 in parallels ok and then log in. Problem is Ubuntu does an update and I get black screen / desktop such that I can't see any app windows that I open. I've tried a few of the other suggestions and they don't work for me.










share|improve this question















I can install Ubuntu 13.10 in parallels ok and then log in. Problem is Ubuntu does an update and I get black screen / desktop such that I can't see any app windows that I open. I've tried a few of the other suggestions and they don't work for me.







parallels






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edited Feb 16 '14 at 17:45









Braiam

51k20133217




51k20133217










asked Jan 13 '14 at 0:55









Whitty

81113




81113












  • What other suggestions? Please include what you have already tried and links to any sites you have got solutions from. That will help us a lot. Thanks!
    – RPi Awesomeness
    Jan 13 '14 at 3:39










  • I tried the solutions offered in this post: askubuntu.com/questions/360732/…
    – Whitty
    Jan 14 '14 at 1:27










  • RPi Awesomeness - just wondering if you had a chance to consider what might be the way to resolve the issue? I could wait for another release?
    – Whitty
    Jan 21 '14 at 21:35


















  • What other suggestions? Please include what you have already tried and links to any sites you have got solutions from. That will help us a lot. Thanks!
    – RPi Awesomeness
    Jan 13 '14 at 3:39










  • I tried the solutions offered in this post: askubuntu.com/questions/360732/…
    – Whitty
    Jan 14 '14 at 1:27










  • RPi Awesomeness - just wondering if you had a chance to consider what might be the way to resolve the issue? I could wait for another release?
    – Whitty
    Jan 21 '14 at 21:35
















What other suggestions? Please include what you have already tried and links to any sites you have got solutions from. That will help us a lot. Thanks!
– RPi Awesomeness
Jan 13 '14 at 3:39




What other suggestions? Please include what you have already tried and links to any sites you have got solutions from. That will help us a lot. Thanks!
– RPi Awesomeness
Jan 13 '14 at 3:39












I tried the solutions offered in this post: askubuntu.com/questions/360732/…
– Whitty
Jan 14 '14 at 1:27




I tried the solutions offered in this post: askubuntu.com/questions/360732/…
– Whitty
Jan 14 '14 at 1:27












RPi Awesomeness - just wondering if you had a chance to consider what might be the way to resolve the issue? I could wait for another release?
– Whitty
Jan 21 '14 at 21:35




RPi Awesomeness - just wondering if you had a chance to consider what might be the way to resolve the issue? I could wait for another release?
– Whitty
Jan 21 '14 at 21:35










5 Answers
5






active

oldest

votes

















up vote
23
down vote













Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.




  1. Shut down the Ubuntu VM (13.10)

  2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

  3. Restart Ubuntu 13.10. You will now get a completely black screen.

  4. Shut down the Ubuntu VM once more.

  5. Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.

  6. Restart, and you're back in business (No black screen and everything properly updated).






share|improve this answer























  • I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
    – Michael
    Mar 12 '14 at 16:11










  • You are a genious.
    – Ali
    Apr 25 '14 at 18:19






  • 1




    The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
    – hatch
    Sep 5 '14 at 14:10










  • Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
    – Michael
    Sep 9 '14 at 21:28












  • great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
    – CommentLuv
    Nov 10 '14 at 18:09


















up vote
3
down vote













What worked for me was this:




  • Switch to console (focus on black screen and press Fn+Ctrl+Alt and whilst holding that press F1)

  • Log in with user parallels (or what ever user your using)

  • Follow this article on installing the tools from command prompt - http://kb.parallels.com/en/113394


Basically, once I found the image and placed it on the CDROM drive I mounted within the os:



sudo mount /dev/cdrom /media/<username>/CDROM


Then executed the install program and updated the tool!






share|improve this answer























  • Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
    – Simon Whitehead
    May 6 '15 at 13:55


















up vote
2
down vote













[I just realized the post above me has a MUCH simpler solution, by rechecking the video acceleration in the VM settings. Doh!]



I have a solution. Reinstalling Parallels Tools blindly does the trick.



This just happened to me, with Mavericks, Parallels 9.0.24172, Ubuntu 13.10 and updates installed on 1 Mar 2014. On reboot, I could see the login screen, then after logging in, I could see the Unity "Launcher" or whatever the call the row of icons on the left, but the rest of the screen was black. If I click to start any apps, like Firefox, the icon in the bottom of the Parallels screen indicate that the re is disk activity as the app starts, but the screen remains black.



To fix:




  • From the Parallels Desktop "Virtual Machine" menu, choose "Reinstall Parallels Tools..."

  • You will see the CD-Rom and Hard Disk icons in the bottom of the Parallels window blink green

  • Wait about 10 seconds until the Hard Disk icon settles down

  • Blindly type your password (make sure Parallels has focus in Mavericks)

  • You'll see the Hard Disk icon blinking green some more.

  • After a few minutes (I waited 5, just to be safe), make sure Parallels still has focus, and hit the Return key. Parallels will reboot.

  • Voilá! On reboot and re-login, the desktop is visible


Just before I installed the Ubuntu updates, Parallels Tools had reinstalled itself, due to a new version of the Tools since I last used the VM, but it seems that certain kinds of Linux updates break the video driver. As stated above, always make a Parallels snapshot before running Ubuntu update, just to be safe.






share|improve this answer























  • Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
    – mictter
    Dec 12 '14 at 19:09


















up vote
1
down vote













I experienced the blank screen issue with Parallels 9.0, Ubuntu 13.04, Mavricks on a macbook air. This worked for me




  1. Shutdown

  2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

  3. Restart and update Parallels tools

  4. Enable 3D acceleration






share|improve this answer




























    up vote
    1
    down vote













    Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.



    Shut down the Ubuntu VM (13.10)
    In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.
    Restart Ubuntu 13.10. You will now get a completely black screen.
    Shut down the Ubuntu VM once more.
    Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.
    Restart, and you're back in business (No black screen and everything properly updated).





    Using Parallels Desktop 10 and installed Ubuntu 14.04.1



    The solution:




    1. Do a fresh install of Ubuntu 14.04.1 via it's ISO image with Parallels Desktop 10.


    2. Once you are logged into Ubuntu do a manual install of Parallel Tools, reboot.



    3. Login and run in a terminal;



      sudo apt-get update
      sudo apt-get upgrade
      sudo reboot


    4. Log in and you should see your black screen!


    5. Using Parallels Desktop's menu do a Shutdown.


    6. In Parallels Desktop Control Center do a Configure ...


    7. Under Hardware -> Video disable 3D Acceleration.


    8. Restart Ubuntu.


    9. Login to Ubuntu and run the Software Updater.


    10. Wait for it to do its thing and shutdown.


    11. Go back into Parallels Desktop Control Center and reenable 3D Acceleration


    12. Restart Ubuntu and login.







    share|improve this answer























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      5 Answers
      5






      active

      oldest

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      5 Answers
      5






      active

      oldest

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      active

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      active

      oldest

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      up vote
      23
      down vote













      Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.




      1. Shut down the Ubuntu VM (13.10)

      2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

      3. Restart Ubuntu 13.10. You will now get a completely black screen.

      4. Shut down the Ubuntu VM once more.

      5. Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.

      6. Restart, and you're back in business (No black screen and everything properly updated).






      share|improve this answer























      • I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
        – Michael
        Mar 12 '14 at 16:11










      • You are a genious.
        – Ali
        Apr 25 '14 at 18:19






      • 1




        The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
        – hatch
        Sep 5 '14 at 14:10










      • Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
        – Michael
        Sep 9 '14 at 21:28












      • great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
        – CommentLuv
        Nov 10 '14 at 18:09















      up vote
      23
      down vote













      Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.




      1. Shut down the Ubuntu VM (13.10)

      2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

      3. Restart Ubuntu 13.10. You will now get a completely black screen.

      4. Shut down the Ubuntu VM once more.

      5. Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.

      6. Restart, and you're back in business (No black screen and everything properly updated).






      share|improve this answer























      • I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
        – Michael
        Mar 12 '14 at 16:11










      • You are a genious.
        – Ali
        Apr 25 '14 at 18:19






      • 1




        The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
        – hatch
        Sep 5 '14 at 14:10










      • Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
        – Michael
        Sep 9 '14 at 21:28












      • great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
        – CommentLuv
        Nov 10 '14 at 18:09













      up vote
      23
      down vote










      up vote
      23
      down vote









      Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.




      1. Shut down the Ubuntu VM (13.10)

      2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

      3. Restart Ubuntu 13.10. You will now get a completely black screen.

      4. Shut down the Ubuntu VM once more.

      5. Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.

      6. Restart, and you're back in business (No black screen and everything properly updated).






      share|improve this answer














      Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.




      1. Shut down the Ubuntu VM (13.10)

      2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

      3. Restart Ubuntu 13.10. You will now get a completely black screen.

      4. Shut down the Ubuntu VM once more.

      5. Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.

      6. Restart, and you're back in business (No black screen and everything properly updated).







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Mar 12 '14 at 16:36









      Michael

      1178




      1178










      answered Feb 13 '14 at 7:57









      jojo

      23114




      23114












      • I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
        – Michael
        Mar 12 '14 at 16:11










      • You are a genious.
        – Ali
        Apr 25 '14 at 18:19






      • 1




        The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
        – hatch
        Sep 5 '14 at 14:10










      • Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
        – Michael
        Sep 9 '14 at 21:28












      • great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
        – CommentLuv
        Nov 10 '14 at 18:09


















      • I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
        – Michael
        Mar 12 '14 at 16:11










      • You are a genious.
        – Ali
        Apr 25 '14 at 18:19






      • 1




        The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
        – hatch
        Sep 5 '14 at 14:10










      • Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
        – Michael
        Sep 9 '14 at 21:28












      • great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
        – CommentLuv
        Nov 10 '14 at 18:09
















      I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
      – Michael
      Mar 12 '14 at 16:11




      I only wish you had posted this 3 days earlier, when I was last looking at this question and despairing. =)
      – Michael
      Mar 12 '14 at 16:11












      You are a genious.
      – Ali
      Apr 25 '14 at 18:19




      You are a genious.
      – Ali
      Apr 25 '14 at 18:19




      1




      1




      The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
      – hatch
      Sep 5 '14 at 14:10




      The same fix worked for me with Ubuntu 14.04 in Parallels 10. Thanks!
      – hatch
      Sep 5 '14 at 14:10












      Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
      – Michael
      Sep 9 '14 at 21:28






      Parallels 9 updated itself and the same problem returned (Ubuntu 14.01). This set of steps worked to fix it again.
      – Michael
      Sep 9 '14 at 21:28














      great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
      – CommentLuv
      Nov 10 '14 at 18:09




      great, thanks! (I needed to find the shut down option on the icon in the taskbar of my iMac by right clicking the icon and navigating to the actions menu. took me ages to find it!
      – CommentLuv
      Nov 10 '14 at 18:09












      up vote
      3
      down vote













      What worked for me was this:




      • Switch to console (focus on black screen and press Fn+Ctrl+Alt and whilst holding that press F1)

      • Log in with user parallels (or what ever user your using)

      • Follow this article on installing the tools from command prompt - http://kb.parallels.com/en/113394


      Basically, once I found the image and placed it on the CDROM drive I mounted within the os:



      sudo mount /dev/cdrom /media/<username>/CDROM


      Then executed the install program and updated the tool!






      share|improve this answer























      • Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
        – Simon Whitehead
        May 6 '15 at 13:55















      up vote
      3
      down vote













      What worked for me was this:




      • Switch to console (focus on black screen and press Fn+Ctrl+Alt and whilst holding that press F1)

      • Log in with user parallels (or what ever user your using)

      • Follow this article on installing the tools from command prompt - http://kb.parallels.com/en/113394


      Basically, once I found the image and placed it on the CDROM drive I mounted within the os:



      sudo mount /dev/cdrom /media/<username>/CDROM


      Then executed the install program and updated the tool!






      share|improve this answer























      • Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
        – Simon Whitehead
        May 6 '15 at 13:55













      up vote
      3
      down vote










      up vote
      3
      down vote









      What worked for me was this:




      • Switch to console (focus on black screen and press Fn+Ctrl+Alt and whilst holding that press F1)

      • Log in with user parallels (or what ever user your using)

      • Follow this article on installing the tools from command prompt - http://kb.parallels.com/en/113394


      Basically, once I found the image and placed it on the CDROM drive I mounted within the os:



      sudo mount /dev/cdrom /media/<username>/CDROM


      Then executed the install program and updated the tool!






      share|improve this answer














      What worked for me was this:




      • Switch to console (focus on black screen and press Fn+Ctrl+Alt and whilst holding that press F1)

      • Log in with user parallels (or what ever user your using)

      • Follow this article on installing the tools from command prompt - http://kb.parallels.com/en/113394


      Basically, once I found the image and placed it on the CDROM drive I mounted within the os:



      sudo mount /dev/cdrom /media/<username>/CDROM


      Then executed the install program and updated the tool!







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Jul 24 '14 at 17:45









      Eric Carvalho

      40.9k17112144




      40.9k17112144










      answered Jul 24 '14 at 17:28









      Peter

      311




      311












      • Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
        – Simon Whitehead
        May 6 '15 at 13:55


















      • Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
        – Simon Whitehead
        May 6 '15 at 13:55
















      Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
      – Simon Whitehead
      May 6 '15 at 13:55




      Fantastic. Thanks for this. I tried absolutely everything - I wasn't getting anything on the screen - once it booted it was black. Switching to console (which was Cmd+Ctrl+Fn+F1 for me .. not Alt/Opt), worked great. Up it popped and I logged in. Cheers.
      – Simon Whitehead
      May 6 '15 at 13:55










      up vote
      2
      down vote













      [I just realized the post above me has a MUCH simpler solution, by rechecking the video acceleration in the VM settings. Doh!]



      I have a solution. Reinstalling Parallels Tools blindly does the trick.



      This just happened to me, with Mavericks, Parallels 9.0.24172, Ubuntu 13.10 and updates installed on 1 Mar 2014. On reboot, I could see the login screen, then after logging in, I could see the Unity "Launcher" or whatever the call the row of icons on the left, but the rest of the screen was black. If I click to start any apps, like Firefox, the icon in the bottom of the Parallels screen indicate that the re is disk activity as the app starts, but the screen remains black.



      To fix:




      • From the Parallels Desktop "Virtual Machine" menu, choose "Reinstall Parallels Tools..."

      • You will see the CD-Rom and Hard Disk icons in the bottom of the Parallels window blink green

      • Wait about 10 seconds until the Hard Disk icon settles down

      • Blindly type your password (make sure Parallels has focus in Mavericks)

      • You'll see the Hard Disk icon blinking green some more.

      • After a few minutes (I waited 5, just to be safe), make sure Parallels still has focus, and hit the Return key. Parallels will reboot.

      • Voilá! On reboot and re-login, the desktop is visible


      Just before I installed the Ubuntu updates, Parallels Tools had reinstalled itself, due to a new version of the Tools since I last used the VM, but it seems that certain kinds of Linux updates break the video driver. As stated above, always make a Parallels snapshot before running Ubuntu update, just to be safe.






      share|improve this answer























      • Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
        – mictter
        Dec 12 '14 at 19:09















      up vote
      2
      down vote













      [I just realized the post above me has a MUCH simpler solution, by rechecking the video acceleration in the VM settings. Doh!]



      I have a solution. Reinstalling Parallels Tools blindly does the trick.



      This just happened to me, with Mavericks, Parallels 9.0.24172, Ubuntu 13.10 and updates installed on 1 Mar 2014. On reboot, I could see the login screen, then after logging in, I could see the Unity "Launcher" or whatever the call the row of icons on the left, but the rest of the screen was black. If I click to start any apps, like Firefox, the icon in the bottom of the Parallels screen indicate that the re is disk activity as the app starts, but the screen remains black.



      To fix:




      • From the Parallels Desktop "Virtual Machine" menu, choose "Reinstall Parallels Tools..."

      • You will see the CD-Rom and Hard Disk icons in the bottom of the Parallels window blink green

      • Wait about 10 seconds until the Hard Disk icon settles down

      • Blindly type your password (make sure Parallels has focus in Mavericks)

      • You'll see the Hard Disk icon blinking green some more.

      • After a few minutes (I waited 5, just to be safe), make sure Parallels still has focus, and hit the Return key. Parallels will reboot.

      • Voilá! On reboot and re-login, the desktop is visible


      Just before I installed the Ubuntu updates, Parallels Tools had reinstalled itself, due to a new version of the Tools since I last used the VM, but it seems that certain kinds of Linux updates break the video driver. As stated above, always make a Parallels snapshot before running Ubuntu update, just to be safe.






      share|improve this answer























      • Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
        – mictter
        Dec 12 '14 at 19:09













      up vote
      2
      down vote










      up vote
      2
      down vote









      [I just realized the post above me has a MUCH simpler solution, by rechecking the video acceleration in the VM settings. Doh!]



      I have a solution. Reinstalling Parallels Tools blindly does the trick.



      This just happened to me, with Mavericks, Parallels 9.0.24172, Ubuntu 13.10 and updates installed on 1 Mar 2014. On reboot, I could see the login screen, then after logging in, I could see the Unity "Launcher" or whatever the call the row of icons on the left, but the rest of the screen was black. If I click to start any apps, like Firefox, the icon in the bottom of the Parallels screen indicate that the re is disk activity as the app starts, but the screen remains black.



      To fix:




      • From the Parallels Desktop "Virtual Machine" menu, choose "Reinstall Parallels Tools..."

      • You will see the CD-Rom and Hard Disk icons in the bottom of the Parallels window blink green

      • Wait about 10 seconds until the Hard Disk icon settles down

      • Blindly type your password (make sure Parallels has focus in Mavericks)

      • You'll see the Hard Disk icon blinking green some more.

      • After a few minutes (I waited 5, just to be safe), make sure Parallels still has focus, and hit the Return key. Parallels will reboot.

      • Voilá! On reboot and re-login, the desktop is visible


      Just before I installed the Ubuntu updates, Parallels Tools had reinstalled itself, due to a new version of the Tools since I last used the VM, but it seems that certain kinds of Linux updates break the video driver. As stated above, always make a Parallels snapshot before running Ubuntu update, just to be safe.






      share|improve this answer














      [I just realized the post above me has a MUCH simpler solution, by rechecking the video acceleration in the VM settings. Doh!]



      I have a solution. Reinstalling Parallels Tools blindly does the trick.



      This just happened to me, with Mavericks, Parallels 9.0.24172, Ubuntu 13.10 and updates installed on 1 Mar 2014. On reboot, I could see the login screen, then after logging in, I could see the Unity "Launcher" or whatever the call the row of icons on the left, but the rest of the screen was black. If I click to start any apps, like Firefox, the icon in the bottom of the Parallels screen indicate that the re is disk activity as the app starts, but the screen remains black.



      To fix:




      • From the Parallels Desktop "Virtual Machine" menu, choose "Reinstall Parallels Tools..."

      • You will see the CD-Rom and Hard Disk icons in the bottom of the Parallels window blink green

      • Wait about 10 seconds until the Hard Disk icon settles down

      • Blindly type your password (make sure Parallels has focus in Mavericks)

      • You'll see the Hard Disk icon blinking green some more.

      • After a few minutes (I waited 5, just to be safe), make sure Parallels still has focus, and hit the Return key. Parallels will reboot.

      • Voilá! On reboot and re-login, the desktop is visible


      Just before I installed the Ubuntu updates, Parallels Tools had reinstalled itself, due to a new version of the Tools since I last used the VM, but it seems that certain kinds of Linux updates break the video driver. As stated above, always make a Parallels snapshot before running Ubuntu update, just to be safe.







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited Mar 2 '14 at 3:28

























      answered Mar 2 '14 at 3:22









      user253818

      212




      212












      • Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
        – mictter
        Dec 12 '14 at 19:09


















      • Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
        – mictter
        Dec 12 '14 at 19:09
















      Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
      – mictter
      Dec 12 '14 at 19:09




      Worked with Ubuntu 13.04, Parallels 9.0.24251 and Yosemite. Thanks a lot for the fix!
      – mictter
      Dec 12 '14 at 19:09










      up vote
      1
      down vote













      I experienced the blank screen issue with Parallels 9.0, Ubuntu 13.04, Mavricks on a macbook air. This worked for me




      1. Shutdown

      2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

      3. Restart and update Parallels tools

      4. Enable 3D acceleration






      share|improve this answer

























        up vote
        1
        down vote













        I experienced the blank screen issue with Parallels 9.0, Ubuntu 13.04, Mavricks on a macbook air. This worked for me




        1. Shutdown

        2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

        3. Restart and update Parallels tools

        4. Enable 3D acceleration






        share|improve this answer























          up vote
          1
          down vote










          up vote
          1
          down vote









          I experienced the blank screen issue with Parallels 9.0, Ubuntu 13.04, Mavricks on a macbook air. This worked for me




          1. Shutdown

          2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

          3. Restart and update Parallels tools

          4. Enable 3D acceleration






          share|improve this answer












          I experienced the blank screen issue with Parallels 9.0, Ubuntu 13.04, Mavricks on a macbook air. This worked for me




          1. Shutdown

          2. In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.

          3. Restart and update Parallels tools

          4. Enable 3D acceleration







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Jul 20 '14 at 15:40









          mgr100

          111




          111






















              up vote
              1
              down vote













              Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.



              Shut down the Ubuntu VM (13.10)
              In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.
              Restart Ubuntu 13.10. You will now get a completely black screen.
              Shut down the Ubuntu VM once more.
              Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.
              Restart, and you're back in business (No black screen and everything properly updated).





              Using Parallels Desktop 10 and installed Ubuntu 14.04.1



              The solution:




              1. Do a fresh install of Ubuntu 14.04.1 via it's ISO image with Parallels Desktop 10.


              2. Once you are logged into Ubuntu do a manual install of Parallel Tools, reboot.



              3. Login and run in a terminal;



                sudo apt-get update
                sudo apt-get upgrade
                sudo reboot


              4. Log in and you should see your black screen!


              5. Using Parallels Desktop's menu do a Shutdown.


              6. In Parallels Desktop Control Center do a Configure ...


              7. Under Hardware -> Video disable 3D Acceleration.


              8. Restart Ubuntu.


              9. Login to Ubuntu and run the Software Updater.


              10. Wait for it to do its thing and shutdown.


              11. Go back into Parallels Desktop Control Center and reenable 3D Acceleration


              12. Restart Ubuntu and login.







              share|improve this answer



























                up vote
                1
                down vote













                Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.



                Shut down the Ubuntu VM (13.10)
                In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.
                Restart Ubuntu 13.10. You will now get a completely black screen.
                Shut down the Ubuntu VM once more.
                Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.
                Restart, and you're back in business (No black screen and everything properly updated).





                Using Parallels Desktop 10 and installed Ubuntu 14.04.1



                The solution:




                1. Do a fresh install of Ubuntu 14.04.1 via it's ISO image with Parallels Desktop 10.


                2. Once you are logged into Ubuntu do a manual install of Parallel Tools, reboot.



                3. Login and run in a terminal;



                  sudo apt-get update
                  sudo apt-get upgrade
                  sudo reboot


                4. Log in and you should see your black screen!


                5. Using Parallels Desktop's menu do a Shutdown.


                6. In Parallels Desktop Control Center do a Configure ...


                7. Under Hardware -> Video disable 3D Acceleration.


                8. Restart Ubuntu.


                9. Login to Ubuntu and run the Software Updater.


                10. Wait for it to do its thing and shutdown.


                11. Go back into Parallels Desktop Control Center and reenable 3D Acceleration


                12. Restart Ubuntu and login.







                share|improve this answer

























                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.



                  Shut down the Ubuntu VM (13.10)
                  In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.
                  Restart Ubuntu 13.10. You will now get a completely black screen.
                  Shut down the Ubuntu VM once more.
                  Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.
                  Restart, and you're back in business (No black screen and everything properly updated).





                  Using Parallels Desktop 10 and installed Ubuntu 14.04.1



                  The solution:




                  1. Do a fresh install of Ubuntu 14.04.1 via it's ISO image with Parallels Desktop 10.


                  2. Once you are logged into Ubuntu do a manual install of Parallel Tools, reboot.



                  3. Login and run in a terminal;



                    sudo apt-get update
                    sudo apt-get upgrade
                    sudo reboot


                  4. Log in and you should see your black screen!


                  5. Using Parallels Desktop's menu do a Shutdown.


                  6. In Parallels Desktop Control Center do a Configure ...


                  7. Under Hardware -> Video disable 3D Acceleration.


                  8. Restart Ubuntu.


                  9. Login to Ubuntu and run the Software Updater.


                  10. Wait for it to do its thing and shutdown.


                  11. Go back into Parallels Desktop Control Center and reenable 3D Acceleration


                  12. Restart Ubuntu and login.







                  share|improve this answer














                  Same problem here with a MacBook Pro. Here's what worked for me after I updated 13.10 and received a black screen, although the toolbar on the left was showing. It was simple, but I don't know why it worked.



                  Shut down the Ubuntu VM (13.10)
                  In Parallels 9 config for the VM, go to Hardware > Video, and disable 3D acceleration.
                  Restart Ubuntu 13.10. You will now get a completely black screen.
                  Shut down the Ubuntu VM once more.
                  Again, in Parallels config for the VM, go to Hardware > Video and reenable 3D acceleration.
                  Restart, and you're back in business (No black screen and everything properly updated).





                  Using Parallels Desktop 10 and installed Ubuntu 14.04.1



                  The solution:




                  1. Do a fresh install of Ubuntu 14.04.1 via it's ISO image with Parallels Desktop 10.


                  2. Once you are logged into Ubuntu do a manual install of Parallel Tools, reboot.



                  3. Login and run in a terminal;



                    sudo apt-get update
                    sudo apt-get upgrade
                    sudo reboot


                  4. Log in and you should see your black screen!


                  5. Using Parallels Desktop's menu do a Shutdown.


                  6. In Parallels Desktop Control Center do a Configure ...


                  7. Under Hardware -> Video disable 3D Acceleration.


                  8. Restart Ubuntu.


                  9. Login to Ubuntu and run the Software Updater.


                  10. Wait for it to do its thing and shutdown.


                  11. Go back into Parallels Desktop Control Center and reenable 3D Acceleration


                  12. Restart Ubuntu and login.








                  share|improve this answer














                  share|improve this answer



                  share|improve this answer








                  edited Oct 26 '14 at 1:10









                  karel

                  55.2k11122140




                  55.2k11122140










                  answered Oct 26 '14 at 0:47









                  Perry

                  113




                  113






























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