HP Laptop No Sound












1














I have an HP Envy Touchsmart m6 Sleekbook. I am solely running Ubuntu 14.04 LTS and nothing else. I have:



    Memory :    8 GB
Processor : Intel i5-4200U CPU @ 1.60GHz * 4
Graphics : Intel Haswell Mobile
OS Type : 64-bit
Disk : 750 GB


So my problem is that I'm not getting sound from my speaker. So the sound works perfectly fine with the headphones, but not the speakers. I went through the Sound Troubleshooting Guide on help.Ubuntu.com but there wasn't a guide to fix my specific problem.



In order to get my speaker to not sounding like something hitting a tin can, I used HDAJackRetask. I selected the codec of IDT 92HD91BXX and connected to my speakers. I have noticed when my computer is booting up that the hdajackretask comes up on the black screen, but I believe that is because of the install boot override thing that the jack retasking does.



Back to the Troubleshooting guide I went through, number 2 of the guide kind of worked. I can play sound that originally work when it is supposed to. Meaning, sound comes out when I run:



    aplay /usr/share/sounds/alsa/Front_Center.wav


But the guide never says what to do after.



I have already tried:



    sudo killall pulseaudio
sudo apt-get update
sudo apt-get install --reinstall pulseaudio
sudo service lightdm restart


I got this trying to fix the problem. Unfortunately, this does not work anymore. Also, I don't really know why because I'm still a beginner to Linux, whenever I restart using the last line, the laptop does not boot up. I have to either not use the last line or cold boot my computer.



My last option, which I don't really want to use, is to reinstall Ubuntu from scratch after saving all of my files. I really don't want to do this right now because of all the setting up I will have to do again.



Again, I am a beginner to Linux, only having really started using it a year ago, but something to know is that I major in Computer Science. Please be gentle in the criticism and thank you for any help.



I will provide any info that is missing when asked for. Again, thank you very much for any feedback.










share|improve this question



























    1














    I have an HP Envy Touchsmart m6 Sleekbook. I am solely running Ubuntu 14.04 LTS and nothing else. I have:



        Memory :    8 GB
    Processor : Intel i5-4200U CPU @ 1.60GHz * 4
    Graphics : Intel Haswell Mobile
    OS Type : 64-bit
    Disk : 750 GB


    So my problem is that I'm not getting sound from my speaker. So the sound works perfectly fine with the headphones, but not the speakers. I went through the Sound Troubleshooting Guide on help.Ubuntu.com but there wasn't a guide to fix my specific problem.



    In order to get my speaker to not sounding like something hitting a tin can, I used HDAJackRetask. I selected the codec of IDT 92HD91BXX and connected to my speakers. I have noticed when my computer is booting up that the hdajackretask comes up on the black screen, but I believe that is because of the install boot override thing that the jack retasking does.



    Back to the Troubleshooting guide I went through, number 2 of the guide kind of worked. I can play sound that originally work when it is supposed to. Meaning, sound comes out when I run:



        aplay /usr/share/sounds/alsa/Front_Center.wav


    But the guide never says what to do after.



    I have already tried:



        sudo killall pulseaudio
    sudo apt-get update
    sudo apt-get install --reinstall pulseaudio
    sudo service lightdm restart


    I got this trying to fix the problem. Unfortunately, this does not work anymore. Also, I don't really know why because I'm still a beginner to Linux, whenever I restart using the last line, the laptop does not boot up. I have to either not use the last line or cold boot my computer.



    My last option, which I don't really want to use, is to reinstall Ubuntu from scratch after saving all of my files. I really don't want to do this right now because of all the setting up I will have to do again.



    Again, I am a beginner to Linux, only having really started using it a year ago, but something to know is that I major in Computer Science. Please be gentle in the criticism and thank you for any help.



    I will provide any info that is missing when asked for. Again, thank you very much for any feedback.










    share|improve this question

























      1












      1








      1







      I have an HP Envy Touchsmart m6 Sleekbook. I am solely running Ubuntu 14.04 LTS and nothing else. I have:



          Memory :    8 GB
      Processor : Intel i5-4200U CPU @ 1.60GHz * 4
      Graphics : Intel Haswell Mobile
      OS Type : 64-bit
      Disk : 750 GB


      So my problem is that I'm not getting sound from my speaker. So the sound works perfectly fine with the headphones, but not the speakers. I went through the Sound Troubleshooting Guide on help.Ubuntu.com but there wasn't a guide to fix my specific problem.



      In order to get my speaker to not sounding like something hitting a tin can, I used HDAJackRetask. I selected the codec of IDT 92HD91BXX and connected to my speakers. I have noticed when my computer is booting up that the hdajackretask comes up on the black screen, but I believe that is because of the install boot override thing that the jack retasking does.



      Back to the Troubleshooting guide I went through, number 2 of the guide kind of worked. I can play sound that originally work when it is supposed to. Meaning, sound comes out when I run:



          aplay /usr/share/sounds/alsa/Front_Center.wav


      But the guide never says what to do after.



      I have already tried:



          sudo killall pulseaudio
      sudo apt-get update
      sudo apt-get install --reinstall pulseaudio
      sudo service lightdm restart


      I got this trying to fix the problem. Unfortunately, this does not work anymore. Also, I don't really know why because I'm still a beginner to Linux, whenever I restart using the last line, the laptop does not boot up. I have to either not use the last line or cold boot my computer.



      My last option, which I don't really want to use, is to reinstall Ubuntu from scratch after saving all of my files. I really don't want to do this right now because of all the setting up I will have to do again.



      Again, I am a beginner to Linux, only having really started using it a year ago, but something to know is that I major in Computer Science. Please be gentle in the criticism and thank you for any help.



      I will provide any info that is missing when asked for. Again, thank you very much for any feedback.










      share|improve this question













      I have an HP Envy Touchsmart m6 Sleekbook. I am solely running Ubuntu 14.04 LTS and nothing else. I have:



          Memory :    8 GB
      Processor : Intel i5-4200U CPU @ 1.60GHz * 4
      Graphics : Intel Haswell Mobile
      OS Type : 64-bit
      Disk : 750 GB


      So my problem is that I'm not getting sound from my speaker. So the sound works perfectly fine with the headphones, but not the speakers. I went through the Sound Troubleshooting Guide on help.Ubuntu.com but there wasn't a guide to fix my specific problem.



      In order to get my speaker to not sounding like something hitting a tin can, I used HDAJackRetask. I selected the codec of IDT 92HD91BXX and connected to my speakers. I have noticed when my computer is booting up that the hdajackretask comes up on the black screen, but I believe that is because of the install boot override thing that the jack retasking does.



      Back to the Troubleshooting guide I went through, number 2 of the guide kind of worked. I can play sound that originally work when it is supposed to. Meaning, sound comes out when I run:



          aplay /usr/share/sounds/alsa/Front_Center.wav


      But the guide never says what to do after.



      I have already tried:



          sudo killall pulseaudio
      sudo apt-get update
      sudo apt-get install --reinstall pulseaudio
      sudo service lightdm restart


      I got this trying to fix the problem. Unfortunately, this does not work anymore. Also, I don't really know why because I'm still a beginner to Linux, whenever I restart using the last line, the laptop does not boot up. I have to either not use the last line or cold boot my computer.



      My last option, which I don't really want to use, is to reinstall Ubuntu from scratch after saving all of my files. I really don't want to do this right now because of all the setting up I will have to do again.



      Again, I am a beginner to Linux, only having really started using it a year ago, but something to know is that I major in Computer Science. Please be gentle in the criticism and thank you for any help.



      I will provide any info that is missing when asked for. Again, thank you very much for any feedback.







      14.04 sound pulseaudio hp alsa






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Jun 20 '15 at 1:09









      James

      64




      64






















          1 Answer
          1






          active

          oldest

          votes


















          0














          its driver issue,you should upgrade ubuntu 14.04 to ubuntu 16.04



          use below commands for update



          "sudo do-release-upgrade"



          I followed above steps,same issue I was facing,now sounds works fine.






          share|improve this answer





















            Your Answer








            StackExchange.ready(function() {
            var channelOptions = {
            tags: "".split(" "),
            id: "89"
            };
            initTagRenderer("".split(" "), "".split(" "), channelOptions);

            StackExchange.using("externalEditor", function() {
            // Have to fire editor after snippets, if snippets enabled
            if (StackExchange.settings.snippets.snippetsEnabled) {
            StackExchange.using("snippets", function() {
            createEditor();
            });
            }
            else {
            createEditor();
            }
            });

            function createEditor() {
            StackExchange.prepareEditor({
            heartbeatType: 'answer',
            autoActivateHeartbeat: false,
            convertImagesToLinks: true,
            noModals: true,
            showLowRepImageUploadWarning: true,
            reputationToPostImages: 10,
            bindNavPrevention: true,
            postfix: "",
            imageUploader: {
            brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
            contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
            allowUrls: true
            },
            onDemand: true,
            discardSelector: ".discard-answer"
            ,immediatelyShowMarkdownHelp:true
            });


            }
            });














            draft saved

            draft discarded


















            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f638667%2fhp-laptop-no-sound%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown

























            1 Answer
            1






            active

            oldest

            votes








            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            0














            its driver issue,you should upgrade ubuntu 14.04 to ubuntu 16.04



            use below commands for update



            "sudo do-release-upgrade"



            I followed above steps,same issue I was facing,now sounds works fine.






            share|improve this answer


























              0














              its driver issue,you should upgrade ubuntu 14.04 to ubuntu 16.04



              use below commands for update



              "sudo do-release-upgrade"



              I followed above steps,same issue I was facing,now sounds works fine.






              share|improve this answer
























                0












                0








                0






                its driver issue,you should upgrade ubuntu 14.04 to ubuntu 16.04



                use below commands for update



                "sudo do-release-upgrade"



                I followed above steps,same issue I was facing,now sounds works fine.






                share|improve this answer












                its driver issue,you should upgrade ubuntu 14.04 to ubuntu 16.04



                use below commands for update



                "sudo do-release-upgrade"



                I followed above steps,same issue I was facing,now sounds works fine.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Jul 15 '17 at 18:13









                Durgesh Kumar Ahirwar

                1




                1






























                    draft saved

                    draft discarded




















































                    Thanks for contributing an answer to Ask Ubuntu!


                    • Please be sure to answer the question. Provide details and share your research!

                    But avoid



                    • Asking for help, clarification, or responding to other answers.

                    • Making statements based on opinion; back them up with references or personal experience.


                    To learn more, see our tips on writing great answers.





                    Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


                    Please pay close attention to the following guidance:


                    • Please be sure to answer the question. Provide details and share your research!

                    But avoid



                    • Asking for help, clarification, or responding to other answers.

                    • Making statements based on opinion; back them up with references or personal experience.


                    To learn more, see our tips on writing great answers.




                    draft saved


                    draft discarded














                    StackExchange.ready(
                    function () {
                    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f638667%2fhp-laptop-no-sound%23new-answer', 'question_page');
                    }
                    );

                    Post as a guest















                    Required, but never shown





















































                    Required, but never shown














                    Required, but never shown












                    Required, but never shown







                    Required, but never shown

































                    Required, but never shown














                    Required, but never shown












                    Required, but never shown







                    Required, but never shown







                    Popular posts from this blog

                    Category:香港粉麵

                    List *all* the tuples!

                    Channel [V]