No speakers available as soon as headphones are in Dell XPS 15

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I am experiencing problems with the audio device on my Dell XPS 15. The differentiation between headphone jack and laptop speakers fails. When no headphones are plugged in the speakers work fine. When headphones are plugged in only they will work, but it has no effect to set the laptop speakers as output in the sound settings. They remain quiet whatsoever.
Is this a known problem? Any way to make both output types selectable while the headphone jack is plugged in?
sound dell headphones 18.10 xps
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I am experiencing problems with the audio device on my Dell XPS 15. The differentiation between headphone jack and laptop speakers fails. When no headphones are plugged in the speakers work fine. When headphones are plugged in only they will work, but it has no effect to set the laptop speakers as output in the sound settings. They remain quiet whatsoever.
Is this a known problem? Any way to make both output types selectable while the headphone jack is plugged in?
sound dell headphones 18.10 xps
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Neptunium is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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up vote
1
down vote
favorite
up vote
1
down vote
favorite
I am experiencing problems with the audio device on my Dell XPS 15. The differentiation between headphone jack and laptop speakers fails. When no headphones are plugged in the speakers work fine. When headphones are plugged in only they will work, but it has no effect to set the laptop speakers as output in the sound settings. They remain quiet whatsoever.
Is this a known problem? Any way to make both output types selectable while the headphone jack is plugged in?
sound dell headphones 18.10 xps
New contributor
Neptunium is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I am experiencing problems with the audio device on my Dell XPS 15. The differentiation between headphone jack and laptop speakers fails. When no headphones are plugged in the speakers work fine. When headphones are plugged in only they will work, but it has no effect to set the laptop speakers as output in the sound settings. They remain quiet whatsoever.
Is this a known problem? Any way to make both output types selectable while the headphone jack is plugged in?
sound dell headphones 18.10 xps
sound dell headphones 18.10 xps
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Neptunium is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
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asked Dec 7 at 15:32
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