Ubutnu 18.04 SSD sometimes freeze for seconds

I have ubuntu 18.04 in two computers (the same hardware) and sometimes during the day, the led of the SSD is lighten continual for a few seconds (almost 30) and the computer practically freezes during this time, happens randomly, for example , with something simple like open Gedit .

In the first place I installed POP OS 18.10 but I remove it thinking that was the problem.

Then I installed Ubuntu 18.04, but the problem continues, I also removed swap partition.

And I checked the SSD with smarttools and everything seems fine.

The SSD patitions:

   Device                    Start             End        Sectors        Size Type

  /dev/sda1                  2048         1953791        1951744        953M EFI System           

  /dev/sda2               1953792        99610623       97656832       46.6G Linux filesystem

  /dev/sda3              99610624       937701375      838090752      399.6G Linux filesystem

I was testing with some commands and for explame, when is failing:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads:   2 MB in 16.79 seconds = 121.97 kB/sec

And normal:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads: 1004 MB in  3.00 seconds = 334.33 MB/sec

SSD Info:

Device Model:     KINGSTON SA400S37480G

Firmware Version: SBFKB1C2

User Capacity:    480 103 981 056 bytes [480 GB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    Solid State Device

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:   ACS-3 T13/2161-D revision 4

SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Fri Jan  4 16:43:40 2019 MST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

Motherboar: Gigabyte H310M H

CPU: Intel (R) Core (TM) i5-8400 CPU 2.80GHz

Memory: KINGSTON HYPER X FURY 8GB DDR4 2400MHZ x 2

            total        used        free      shared  buff/cache   available

Mem:          15G        6.6G        3.2G        904M        5.7G        7.8G

What could be the problem?

asked Jan 4 at 23:53

Cesar Quintero

New contributor

3

Disabling swap was not a sensible step to do in this case. At best it changed nothing. At worst it made the problem worse and you lost some useful information that could have helped debugging the problem. It would have been useful to know how much swap was in use and how much was free before it was disabled. There is however still other useful information for you to look at. You can run dmesg in a terminal to see kernel logs currently in memory. Additionally you can look in /var/log/syslog where the most important entries from the kernel logs are saved.
– kasperd
Jan 5 at 0:02

add a comment |

In the first place I installed POP OS 18.10 but I remove it thinking that was the problem.

Then I installed Ubuntu 18.04, but the problem continues, I also removed swap partition.

And I checked the SSD with smarttools and everything seems fine.

The SSD patitions:

   Device                    Start             End        Sectors        Size Type

  /dev/sda1                  2048         1953791        1951744        953M EFI System           

  /dev/sda2               1953792        99610623       97656832       46.6G Linux filesystem

  /dev/sda3              99610624       937701375      838090752      399.6G Linux filesystem

I was testing with some commands and for explame, when is failing:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads:   2 MB in 16.79 seconds = 121.97 kB/sec

And normal:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads: 1004 MB in  3.00 seconds = 334.33 MB/sec

SSD Info:

Device Model:     KINGSTON SA400S37480G

Firmware Version: SBFKB1C2

User Capacity:    480 103 981 056 bytes [480 GB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    Solid State Device

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:   ACS-3 T13/2161-D revision 4

SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Fri Jan  4 16:43:40 2019 MST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

Motherboar: Gigabyte H310M H

CPU: Intel (R) Core (TM) i5-8400 CPU 2.80GHz

Memory: KINGSTON HYPER X FURY 8GB DDR4 2400MHZ x 2

            total        used        free      shared  buff/cache   available

Mem:          15G        6.6G        3.2G        904M        5.7G        7.8G

What could be the problem?

asked Jan 4 at 23:53

Cesar Quintero

New contributor

3

Disabling swap was not a sensible step to do in this case. At best it changed nothing. At worst it made the problem worse and you lost some useful information that could have helped debugging the problem. It would have been useful to know how much swap was in use and how much was free before it was disabled. There is however still other useful information for you to look at. You can run dmesg in a terminal to see kernel logs currently in memory. Additionally you can look in /var/log/syslog where the most important entries from the kernel logs are saved.
– kasperd
Jan 5 at 0:02

add a comment |

In the first place I installed POP OS 18.10 but I remove it thinking that was the problem.

Then I installed Ubuntu 18.04, but the problem continues, I also removed swap partition.

And I checked the SSD with smarttools and everything seems fine.

The SSD patitions:

   Device                    Start             End        Sectors        Size Type

  /dev/sda1                  2048         1953791        1951744        953M EFI System           

  /dev/sda2               1953792        99610623       97656832       46.6G Linux filesystem

  /dev/sda3              99610624       937701375      838090752      399.6G Linux filesystem

I was testing with some commands and for explame, when is failing:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads:   2 MB in 16.79 seconds = 121.97 kB/sec

And normal:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads: 1004 MB in  3.00 seconds = 334.33 MB/sec

SSD Info:

Device Model:     KINGSTON SA400S37480G

Firmware Version: SBFKB1C2

User Capacity:    480 103 981 056 bytes [480 GB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    Solid State Device

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:   ACS-3 T13/2161-D revision 4

SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Fri Jan  4 16:43:40 2019 MST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

Motherboar: Gigabyte H310M H

CPU: Intel (R) Core (TM) i5-8400 CPU 2.80GHz

Memory: KINGSTON HYPER X FURY 8GB DDR4 2400MHZ x 2

            total        used        free      shared  buff/cache   available

Mem:          15G        6.6G        3.2G        904M        5.7G        7.8G

What could be the problem?

asked Jan 4 at 23:53

Cesar Quintero

New contributor

In the first place I installed POP OS 18.10 but I remove it thinking that was the problem.

Then I installed Ubuntu 18.04, but the problem continues, I also removed swap partition.

And I checked the SSD with smarttools and everything seems fine.

The SSD patitions:

   Device                    Start             End        Sectors        Size Type

  /dev/sda1                  2048         1953791        1951744        953M EFI System           

  /dev/sda2               1953792        99610623       97656832       46.6G Linux filesystem

  /dev/sda3              99610624       937701375      838090752      399.6G Linux filesystem

I was testing with some commands and for explame, when is failing:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads:   2 MB in 16.79 seconds = 121.97 kB/sec

And normal:

sudo hdparm -t /dev/sda

/dev/sda:

 Timing buffered disk reads: 1004 MB in  3.00 seconds = 334.33 MB/sec

SSD Info:

Device Model:     KINGSTON SA400S37480G

Firmware Version: SBFKB1C2

User Capacity:    480 103 981 056 bytes [480 GB]

Sector Size:      512 bytes logical/physical

Rotation Rate:    Solid State Device

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:   ACS-3 T13/2161-D revision 4

SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)

Local Time is:    Fri Jan  4 16:43:40 2019 MST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

Motherboar: Gigabyte H310M H

CPU: Intel (R) Core (TM) i5-8400 CPU 2.80GHz

Memory: KINGSTON HYPER X FURY 8GB DDR4 2400MHZ x 2

            total        used        free      shared  buff/cache   available

Mem:          15G        6.6G        3.2G        904M        5.7G        7.8G

What could be the problem?

18.04 ssd freeze

asked Jan 4 at 23:53

Cesar Quintero

New contributor

asked Jan 4 at 23:53

Cesar Quintero

New contributor

asked Jan 4 at 23:53

Cesar Quintero

New contributor

asked Jan 4 at 23:53

Cesar Quintero

asked Jan 4 at 23:53

Cesar Quintero

New contributor

Cesar Quintero is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

3

Disabling swap was not a sensible step to do in this case. At best it changed nothing. At worst it made the problem worse and you lost some useful information that could have helped debugging the problem. It would have been useful to know how much swap was in use and how much was free before it was disabled. There is however still other useful information for you to look at. You can run dmesg in a terminal to see kernel logs currently in memory. Additionally you can look in /var/log/syslog where the most important entries from the kernel logs are saved.
– kasperd
Jan 5 at 0:02

add a comment |

3

Disabling swap was not a sensible step to do in this case. At best it changed nothing. At worst it made the problem worse and you lost some useful information that could have helped debugging the problem. It would have been useful to know how much swap was in use and how much was free before it was disabled. There is however still other useful information for you to look at. You can run dmesg in a terminal to see kernel logs currently in memory. Additionally you can look in /var/log/syslog where the most important entries from the kernel logs are saved.
– kasperd
Jan 5 at 0:02

Disabling swap was not a sensible step to do in this case. At best it changed nothing. At worst it made the problem worse and you lost some useful information that could have helped debugging the problem. It would have been useful to know how much swap was in use and how much was free before it was disabled. There is however still other useful information for you to look at. You can run dmesg in a terminal to see kernel logs currently in memory. Additionally you can look in /var/log/syslog where the most important entries from the kernel logs are saved.
– kasperd
Jan 5 at 0:02

add a comment |

1 Answer
1

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oldest

votes

Same problem here. Solved by firmware update: SBFKB1C3 (update tool only available for MS Windows: https://www.kingston.com/us/support/technical/ssdmanager).

answered 14 hours ago

asdx

New contributor

add a comment |

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1 Answer
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1 Answer
1

active

oldest

votes

Same problem here. Solved by firmware update: SBFKB1C3 (update tool only available for MS Windows: https://www.kingston.com/us/support/technical/ssdmanager).

answered 14 hours ago

asdx

New contributor

add a comment |

Same problem here. Solved by firmware update: SBFKB1C3 (update tool only available for MS Windows: https://www.kingston.com/us/support/technical/ssdmanager).

answered 14 hours ago

asdx

New contributor

add a comment |

Same problem here. Solved by firmware update: SBFKB1C3 (update tool only available for MS Windows: https://www.kingston.com/us/support/technical/ssdmanager).

answered 14 hours ago

asdx

New contributor

Same problem here. Solved by firmware update: SBFKB1C3 (update tool only available for MS Windows: https://www.kingston.com/us/support/technical/ssdmanager).

answered 14 hours ago

asdx

New contributor

answered 14 hours ago

asdx

New contributor

answered 14 hours ago

asdx

answered 14 hours ago

asdx

New contributor

asdx is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

add a comment |

Cesar Quintero is a new contributor. Be nice, and check out our Code of Conduct.

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