Install HPLIP does not accept root password











up vote
1
down vote

favorite












I am running in my shell:



./hplip-3.18.7.run



Then it wants me to enter the root password, but does not accepting it!



enter image description here



Anybody know what this is?



If I run the script with sudo sudo ./hplip-3.18.7.run
, then it tells me at some step in the installation process: warning: hp-systray should not be run as root/superuser.



I am using Ubuntu 18.04:



NAME="Ubuntu"
VERSION="18.04.1 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.1 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic


This what the installer outputs at the beginning:



enter image description here










share|improve this question
























  • Ubuntu has no root password. Did you try sudo ./hplip-3.18.7.run ?
    – RoVo
    Aug 30 at 12:27






  • 2




    The I get warning: hp-systray should not be run as root/superuser
    – saitam
    Aug 30 at 12:28










  • Any reason to not use the version from the repo? sudo apt-get install hplip-gui. See this.
    – RoVo
    Aug 30 at 12:29










  • How can I uninstall the one I have installed?
    – saitam
    Aug 30 at 12:29






  • 2




    Possible duplicate of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? Also please make sure that you really need binary version from HP site. It is very likely that your printer is supported in hplip- packages from repository.
    – N0rbert
    Aug 30 at 13:17

















up vote
1
down vote

favorite












I am running in my shell:



./hplip-3.18.7.run



Then it wants me to enter the root password, but does not accepting it!



enter image description here



Anybody know what this is?



If I run the script with sudo sudo ./hplip-3.18.7.run
, then it tells me at some step in the installation process: warning: hp-systray should not be run as root/superuser.



I am using Ubuntu 18.04:



NAME="Ubuntu"
VERSION="18.04.1 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.1 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic


This what the installer outputs at the beginning:



enter image description here










share|improve this question
























  • Ubuntu has no root password. Did you try sudo ./hplip-3.18.7.run ?
    – RoVo
    Aug 30 at 12:27






  • 2




    The I get warning: hp-systray should not be run as root/superuser
    – saitam
    Aug 30 at 12:28










  • Any reason to not use the version from the repo? sudo apt-get install hplip-gui. See this.
    – RoVo
    Aug 30 at 12:29










  • How can I uninstall the one I have installed?
    – saitam
    Aug 30 at 12:29






  • 2




    Possible duplicate of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? Also please make sure that you really need binary version from HP site. It is very likely that your printer is supported in hplip- packages from repository.
    – N0rbert
    Aug 30 at 13:17















up vote
1
down vote

favorite









up vote
1
down vote

favorite











I am running in my shell:



./hplip-3.18.7.run



Then it wants me to enter the root password, but does not accepting it!



enter image description here



Anybody know what this is?



If I run the script with sudo sudo ./hplip-3.18.7.run
, then it tells me at some step in the installation process: warning: hp-systray should not be run as root/superuser.



I am using Ubuntu 18.04:



NAME="Ubuntu"
VERSION="18.04.1 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.1 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic


This what the installer outputs at the beginning:



enter image description here










share|improve this question















I am running in my shell:



./hplip-3.18.7.run



Then it wants me to enter the root password, but does not accepting it!



enter image description here



Anybody know what this is?



If I run the script with sudo sudo ./hplip-3.18.7.run
, then it tells me at some step in the installation process: warning: hp-systray should not be run as root/superuser.



I am using Ubuntu 18.04:



NAME="Ubuntu"
VERSION="18.04.1 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.1 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic


This what the installer outputs at the beginning:



enter image description here







drivers software-installation printing hp hplip






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 30 at 15:57

























asked Aug 30 at 12:25









saitam

317114




317114












  • Ubuntu has no root password. Did you try sudo ./hplip-3.18.7.run ?
    – RoVo
    Aug 30 at 12:27






  • 2




    The I get warning: hp-systray should not be run as root/superuser
    – saitam
    Aug 30 at 12:28










  • Any reason to not use the version from the repo? sudo apt-get install hplip-gui. See this.
    – RoVo
    Aug 30 at 12:29










  • How can I uninstall the one I have installed?
    – saitam
    Aug 30 at 12:29






  • 2




    Possible duplicate of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? Also please make sure that you really need binary version from HP site. It is very likely that your printer is supported in hplip- packages from repository.
    – N0rbert
    Aug 30 at 13:17




















  • Ubuntu has no root password. Did you try sudo ./hplip-3.18.7.run ?
    – RoVo
    Aug 30 at 12:27






  • 2




    The I get warning: hp-systray should not be run as root/superuser
    – saitam
    Aug 30 at 12:28










  • Any reason to not use the version from the repo? sudo apt-get install hplip-gui. See this.
    – RoVo
    Aug 30 at 12:29










  • How can I uninstall the one I have installed?
    – saitam
    Aug 30 at 12:29






  • 2




    Possible duplicate of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? Also please make sure that you really need binary version from HP site. It is very likely that your printer is supported in hplip- packages from repository.
    – N0rbert
    Aug 30 at 13:17


















Ubuntu has no root password. Did you try sudo ./hplip-3.18.7.run ?
– RoVo
Aug 30 at 12:27




Ubuntu has no root password. Did you try sudo ./hplip-3.18.7.run ?
– RoVo
Aug 30 at 12:27




2




2




The I get warning: hp-systray should not be run as root/superuser
– saitam
Aug 30 at 12:28




The I get warning: hp-systray should not be run as root/superuser
– saitam
Aug 30 at 12:28












Any reason to not use the version from the repo? sudo apt-get install hplip-gui. See this.
– RoVo
Aug 30 at 12:29




Any reason to not use the version from the repo? sudo apt-get install hplip-gui. See this.
– RoVo
Aug 30 at 12:29












How can I uninstall the one I have installed?
– saitam
Aug 30 at 12:29




How can I uninstall the one I have installed?
– saitam
Aug 30 at 12:29




2




2




Possible duplicate of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? Also please make sure that you really need binary version from HP site. It is very likely that your printer is supported in hplip- packages from repository.
– N0rbert
Aug 30 at 13:17






Possible duplicate of How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? Also please make sure that you really need binary version from HP site. It is very likely that your printer is supported in hplip- packages from repository.
– N0rbert
Aug 30 at 13:17












2 Answers
2






active

oldest

votes

















up vote
1
down vote



accepted










Analysis



From hplip source-code we can learn the following about auth. Auth is performed in base/password.py file.



The main AUTH_TYPES are for:




  • Debian - su

  • Ubuntu - sudo


During chat session and in comments we have discovered interesting moments:




  • the first check is made python platform module. On Ubuntu it should return "Ubuntu".


  • second distro check - lsb_release -i | cut -f 2 returns "Ubuntu"


  • third distro check - cat /etc/issue | awk '{print $1}' | head -n returns "Ubuntu".



But OP has installed Anaconda in home folder, and added this directory to the path. And what is interesting - in such case python -c "import platform;print platform.dist()[0]" returns "Debian" (!!!) on distro check. So installer tried to use su. But root account is disabled on Ubuntu by default, so problem arises ("Please enter the root/superuser password:" instead of "Please enter the sudoer (%s)'s password: ").



Conclusion



Always check your $PATH variable for Python versions.

Many software in Ubuntu depend on Python. APT does not know about Anaconda, so system may have unpredictable behaviour with third-party pythons and pips. I can recommend to exclude third-party pythons from $PATH variable.



Then binary hplip installer should work normally. And you can follow my instruction then.






share|improve this answer




























    up vote
    1
    down vote













    I had the same issue. I am from the Czech Republic and my password contained some special characters which are not available in the English alphabet (ě, š). What fixed the issue was to temporarily change the password so that it does not contain these characters. After that, the password was finally accepted and the rest of the installation finished without any other issues.






    share|improve this answer








    New contributor




    Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.


















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      2 Answers
      2






      active

      oldest

      votes








      2 Answers
      2






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes








      up vote
      1
      down vote



      accepted










      Analysis



      From hplip source-code we can learn the following about auth. Auth is performed in base/password.py file.



      The main AUTH_TYPES are for:




      • Debian - su

      • Ubuntu - sudo


      During chat session and in comments we have discovered interesting moments:




      • the first check is made python platform module. On Ubuntu it should return "Ubuntu".


      • second distro check - lsb_release -i | cut -f 2 returns "Ubuntu"


      • third distro check - cat /etc/issue | awk '{print $1}' | head -n returns "Ubuntu".



      But OP has installed Anaconda in home folder, and added this directory to the path. And what is interesting - in such case python -c "import platform;print platform.dist()[0]" returns "Debian" (!!!) on distro check. So installer tried to use su. But root account is disabled on Ubuntu by default, so problem arises ("Please enter the root/superuser password:" instead of "Please enter the sudoer (%s)'s password: ").



      Conclusion



      Always check your $PATH variable for Python versions.

      Many software in Ubuntu depend on Python. APT does not know about Anaconda, so system may have unpredictable behaviour with third-party pythons and pips. I can recommend to exclude third-party pythons from $PATH variable.



      Then binary hplip installer should work normally. And you can follow my instruction then.






      share|improve this answer

























        up vote
        1
        down vote



        accepted










        Analysis



        From hplip source-code we can learn the following about auth. Auth is performed in base/password.py file.



        The main AUTH_TYPES are for:




        • Debian - su

        • Ubuntu - sudo


        During chat session and in comments we have discovered interesting moments:




        • the first check is made python platform module. On Ubuntu it should return "Ubuntu".


        • second distro check - lsb_release -i | cut -f 2 returns "Ubuntu"


        • third distro check - cat /etc/issue | awk '{print $1}' | head -n returns "Ubuntu".



        But OP has installed Anaconda in home folder, and added this directory to the path. And what is interesting - in such case python -c "import platform;print platform.dist()[0]" returns "Debian" (!!!) on distro check. So installer tried to use su. But root account is disabled on Ubuntu by default, so problem arises ("Please enter the root/superuser password:" instead of "Please enter the sudoer (%s)'s password: ").



        Conclusion



        Always check your $PATH variable for Python versions.

        Many software in Ubuntu depend on Python. APT does not know about Anaconda, so system may have unpredictable behaviour with third-party pythons and pips. I can recommend to exclude third-party pythons from $PATH variable.



        Then binary hplip installer should work normally. And you can follow my instruction then.






        share|improve this answer























          up vote
          1
          down vote



          accepted







          up vote
          1
          down vote



          accepted






          Analysis



          From hplip source-code we can learn the following about auth. Auth is performed in base/password.py file.



          The main AUTH_TYPES are for:




          • Debian - su

          • Ubuntu - sudo


          During chat session and in comments we have discovered interesting moments:




          • the first check is made python platform module. On Ubuntu it should return "Ubuntu".


          • second distro check - lsb_release -i | cut -f 2 returns "Ubuntu"


          • third distro check - cat /etc/issue | awk '{print $1}' | head -n returns "Ubuntu".



          But OP has installed Anaconda in home folder, and added this directory to the path. And what is interesting - in such case python -c "import platform;print platform.dist()[0]" returns "Debian" (!!!) on distro check. So installer tried to use su. But root account is disabled on Ubuntu by default, so problem arises ("Please enter the root/superuser password:" instead of "Please enter the sudoer (%s)'s password: ").



          Conclusion



          Always check your $PATH variable for Python versions.

          Many software in Ubuntu depend on Python. APT does not know about Anaconda, so system may have unpredictable behaviour with third-party pythons and pips. I can recommend to exclude third-party pythons from $PATH variable.



          Then binary hplip installer should work normally. And you can follow my instruction then.






          share|improve this answer












          Analysis



          From hplip source-code we can learn the following about auth. Auth is performed in base/password.py file.



          The main AUTH_TYPES are for:




          • Debian - su

          • Ubuntu - sudo


          During chat session and in comments we have discovered interesting moments:




          • the first check is made python platform module. On Ubuntu it should return "Ubuntu".


          • second distro check - lsb_release -i | cut -f 2 returns "Ubuntu"


          • third distro check - cat /etc/issue | awk '{print $1}' | head -n returns "Ubuntu".



          But OP has installed Anaconda in home folder, and added this directory to the path. And what is interesting - in such case python -c "import platform;print platform.dist()[0]" returns "Debian" (!!!) on distro check. So installer tried to use su. But root account is disabled on Ubuntu by default, so problem arises ("Please enter the root/superuser password:" instead of "Please enter the sudoer (%s)'s password: ").



          Conclusion



          Always check your $PATH variable for Python versions.

          Many software in Ubuntu depend on Python. APT does not know about Anaconda, so system may have unpredictable behaviour with third-party pythons and pips. I can recommend to exclude third-party pythons from $PATH variable.



          Then binary hplip installer should work normally. And you can follow my instruction then.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Aug 30 at 16:27









          N0rbert

          19.5k54390




          19.5k54390
























              up vote
              1
              down vote













              I had the same issue. I am from the Czech Republic and my password contained some special characters which are not available in the English alphabet (ě, š). What fixed the issue was to temporarily change the password so that it does not contain these characters. After that, the password was finally accepted and the rest of the installation finished without any other issues.






              share|improve this answer








              New contributor




              Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
              Check out our Code of Conduct.






















                up vote
                1
                down vote













                I had the same issue. I am from the Czech Republic and my password contained some special characters which are not available in the English alphabet (ě, š). What fixed the issue was to temporarily change the password so that it does not contain these characters. After that, the password was finally accepted and the rest of the installation finished without any other issues.






                share|improve this answer








                New contributor




                Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                Check out our Code of Conduct.




















                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  I had the same issue. I am from the Czech Republic and my password contained some special characters which are not available in the English alphabet (ě, š). What fixed the issue was to temporarily change the password so that it does not contain these characters. After that, the password was finally accepted and the rest of the installation finished without any other issues.






                  share|improve this answer








                  New contributor




                  Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  I had the same issue. I am from the Czech Republic and my password contained some special characters which are not available in the English alphabet (ě, š). What fixed the issue was to temporarily change the password so that it does not contain these characters. After that, the password was finally accepted and the rest of the installation finished without any other issues.







                  share|improve this answer








                  New contributor




                  Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  share|improve this answer



                  share|improve this answer






                  New contributor




                  Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.









                  answered Nov 23 at 17:04









                  Ondra

                  111




                  111




                  New contributor




                  Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.





                  New contributor





                  Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






                  Ondra is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
                  Check out our Code of Conduct.






























                       

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