Touchpad and keyboard stop responding after a few seconds in the Ubuntu installation












0















I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.










share|improve this question

























  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday
















0















I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.










share|improve this question

























  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday














0












0








0








I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.










share|improve this question
















I'm trying to install Ubuntu 18.04.1 LTS on a Dell Inspiron 7567 laptop.
I created a bootable USB with Rufus following the instructions on the Ubuntu installation tutorial.



Seconds after selecting either Test Ubuntu or Install Ubuntu my touchpad and keyboard stop working. I still can move the pointer across the screen with the touchpad , but I cannot click anything, and the keyboard is completely unresponsive. I have no option but to turn of the laptop manually.



Do you have any idea of what is happening? Thanks.







system-installation keyboard mousepad






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Aug 12 '18 at 18:46







Eldef Delav

















asked Aug 12 '18 at 18:39









Eldef DelavEldef Delav

12




12













  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday



















  • Have you tried to connect an external keyboard/mouse and install the updates?

    – Ronald
    yesterday

















Have you tried to connect an external keyboard/mouse and install the updates?

– Ronald
yesterday





Have you tried to connect an external keyboard/mouse and install the updates?

– Ronald
yesterday










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