Amazon Kindle (Paperwhite) not recognized












12















I have a newly bought Amazon Paperwhite, but when I connect it to my PC, Ubuntu does not recognize it.



What can I do?










share|improve this question




















  • 2





    Read Managing Kindle Fire with on 12.04 via Micro-USB . I think your problem is the same.

    – Antigona
    Jan 4 '13 at 16:14













  • What firmware version for Kindle Paperwhite? eg. 5.3.1 (My own device does connect to 12.04.)

    – david6
    Jan 24 '13 at 9:38













  • @Antigona: The Paperwhite does not appear to be using MTP, under 5.3.1 or 5.3.3 firmware. Also supports Calibre.

    – david6
    Jan 24 '13 at 10:03


















12















I have a newly bought Amazon Paperwhite, but when I connect it to my PC, Ubuntu does not recognize it.



What can I do?










share|improve this question




















  • 2





    Read Managing Kindle Fire with on 12.04 via Micro-USB . I think your problem is the same.

    – Antigona
    Jan 4 '13 at 16:14













  • What firmware version for Kindle Paperwhite? eg. 5.3.1 (My own device does connect to 12.04.)

    – david6
    Jan 24 '13 at 9:38













  • @Antigona: The Paperwhite does not appear to be using MTP, under 5.3.1 or 5.3.3 firmware. Also supports Calibre.

    – david6
    Jan 24 '13 at 10:03
















12












12








12


2






I have a newly bought Amazon Paperwhite, but when I connect it to my PC, Ubuntu does not recognize it.



What can I do?










share|improve this question
















I have a newly bought Amazon Paperwhite, but when I connect it to my PC, Ubuntu does not recognize it.



What can I do?







kindle






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 15 '14 at 15:31









Braiam

52.4k20138223




52.4k20138223










asked Jan 4 '13 at 16:04









EnglenderEnglender

61113




61113








  • 2





    Read Managing Kindle Fire with on 12.04 via Micro-USB . I think your problem is the same.

    – Antigona
    Jan 4 '13 at 16:14













  • What firmware version for Kindle Paperwhite? eg. 5.3.1 (My own device does connect to 12.04.)

    – david6
    Jan 24 '13 at 9:38













  • @Antigona: The Paperwhite does not appear to be using MTP, under 5.3.1 or 5.3.3 firmware. Also supports Calibre.

    – david6
    Jan 24 '13 at 10:03
















  • 2





    Read Managing Kindle Fire with on 12.04 via Micro-USB . I think your problem is the same.

    – Antigona
    Jan 4 '13 at 16:14













  • What firmware version for Kindle Paperwhite? eg. 5.3.1 (My own device does connect to 12.04.)

    – david6
    Jan 24 '13 at 9:38













  • @Antigona: The Paperwhite does not appear to be using MTP, under 5.3.1 or 5.3.3 firmware. Also supports Calibre.

    – david6
    Jan 24 '13 at 10:03










2




2





Read Managing Kindle Fire with on 12.04 via Micro-USB . I think your problem is the same.

– Antigona
Jan 4 '13 at 16:14







Read Managing Kindle Fire with on 12.04 via Micro-USB . I think your problem is the same.

– Antigona
Jan 4 '13 at 16:14















What firmware version for Kindle Paperwhite? eg. 5.3.1 (My own device does connect to 12.04.)

– david6
Jan 24 '13 at 9:38







What firmware version for Kindle Paperwhite? eg. 5.3.1 (My own device does connect to 12.04.)

– david6
Jan 24 '13 at 9:38















@Antigona: The Paperwhite does not appear to be using MTP, under 5.3.1 or 5.3.3 firmware. Also supports Calibre.

– david6
Jan 24 '13 at 10:03







@Antigona: The Paperwhite does not appear to be using MTP, under 5.3.1 or 5.3.3 firmware. Also supports Calibre.

– david6
Jan 24 '13 at 10:03












3 Answers
3






active

oldest

votes


















6














I've stumbled upon the same problem. After installing mtpfs all worked fine.



sudo apt-get install mtpfs


Don't forget to remove and insert the usb cable again.



FYI: Mine is a Kindle Touch.






share|improve this answer





















  • 1





    From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

    – dobey
    Apr 25 '13 at 17:56













  • This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

    – elbear
    Dec 10 '13 at 18:32






  • 1





    I have a "normal" kindle too and that didn't work, it was already installed.

    – wranvaud
    Mar 21 '16 at 4:07











  • mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

    – Hinz
    Nov 16 '17 at 15:56



















0














You should just be able to install calibre sudo apt-get install calibre, and manage your Kindle Paperwhite. I don't have a new-ish kindle to test with, but that method has worked with the older kindles, and I don't think they changed it much.






share|improve this answer
























  • Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

    – Hinz
    Nov 16 '17 at 15:55



















0














Make sure to turn off the Airplane Mode on your kindle. For me, this solved it, but it took me a while to realize that it was on.



There can many reasons why one could have a problem with the USB connection, and this is one of them. Apparently, the airplane mode also disables USB, and not only network connection.






share|improve this answer


























  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

    – mature
    Mar 17 at 9:20











  • With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

    – George
    Mar 17 at 12:25











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3 Answers
3






active

oldest

votes








3 Answers
3






active

oldest

votes









active

oldest

votes






active

oldest

votes









6














I've stumbled upon the same problem. After installing mtpfs all worked fine.



sudo apt-get install mtpfs


Don't forget to remove and insert the usb cable again.



FYI: Mine is a Kindle Touch.






share|improve this answer





















  • 1





    From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

    – dobey
    Apr 25 '13 at 17:56













  • This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

    – elbear
    Dec 10 '13 at 18:32






  • 1





    I have a "normal" kindle too and that didn't work, it was already installed.

    – wranvaud
    Mar 21 '16 at 4:07











  • mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

    – Hinz
    Nov 16 '17 at 15:56
















6














I've stumbled upon the same problem. After installing mtpfs all worked fine.



sudo apt-get install mtpfs


Don't forget to remove and insert the usb cable again.



FYI: Mine is a Kindle Touch.






share|improve this answer





















  • 1





    From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

    – dobey
    Apr 25 '13 at 17:56













  • This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

    – elbear
    Dec 10 '13 at 18:32






  • 1





    I have a "normal" kindle too and that didn't work, it was already installed.

    – wranvaud
    Mar 21 '16 at 4:07











  • mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

    – Hinz
    Nov 16 '17 at 15:56














6












6








6







I've stumbled upon the same problem. After installing mtpfs all worked fine.



sudo apt-get install mtpfs


Don't forget to remove and insert the usb cable again.



FYI: Mine is a Kindle Touch.






share|improve this answer















I've stumbled upon the same problem. After installing mtpfs all worked fine.



sudo apt-get install mtpfs


Don't forget to remove and insert the usb cable again.



FYI: Mine is a Kindle Touch.







share|improve this answer














share|improve this answer



share|improve this answer








edited Dec 11 '13 at 13:34

























answered Apr 17 '13 at 17:53









Fabricio BuzetoFabricio Buzeto

285515




285515








  • 1





    From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

    – dobey
    Apr 25 '13 at 17:56













  • This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

    – elbear
    Dec 10 '13 at 18:32






  • 1





    I have a "normal" kindle too and that didn't work, it was already installed.

    – wranvaud
    Mar 21 '16 at 4:07











  • mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

    – Hinz
    Nov 16 '17 at 15:56














  • 1





    From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

    – dobey
    Apr 25 '13 at 17:56













  • This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

    – elbear
    Dec 10 '13 at 18:32






  • 1





    I have a "normal" kindle too and that didn't work, it was already installed.

    – wranvaud
    Mar 21 '16 at 4:07











  • mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

    – Hinz
    Nov 16 '17 at 15:56








1




1





From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

– dobey
Apr 25 '13 at 17:56







From what I can tell, the Paperwhite does not use MTP. It uses USB Mass Storage. Simply plugging the device in should work. I see no options for what protocol to use, either, on my Paperwhite.

– dobey
Apr 25 '13 at 17:56















This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

– elbear
Dec 10 '13 at 18:32





This answer is a solution if you have a "normal" Kindle. I have Kindle 5 and it worked for me.

– elbear
Dec 10 '13 at 18:32




1




1





I have a "normal" kindle too and that didn't work, it was already installed.

– wranvaud
Mar 21 '16 at 4:07





I have a "normal" kindle too and that didn't work, it was already installed.

– wranvaud
Mar 21 '16 at 4:07













mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

– Hinz
Nov 16 '17 at 15:56





mtpfs and USB mass storage both do not work on Xenial, still, with a Paperwhite. Would appreciate any solutions.

– Hinz
Nov 16 '17 at 15:56













0














You should just be able to install calibre sudo apt-get install calibre, and manage your Kindle Paperwhite. I don't have a new-ish kindle to test with, but that method has worked with the older kindles, and I don't think they changed it much.






share|improve this answer
























  • Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

    – Hinz
    Nov 16 '17 at 15:55
















0














You should just be able to install calibre sudo apt-get install calibre, and manage your Kindle Paperwhite. I don't have a new-ish kindle to test with, but that method has worked with the older kindles, and I don't think they changed it much.






share|improve this answer
























  • Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

    – Hinz
    Nov 16 '17 at 15:55














0












0








0







You should just be able to install calibre sudo apt-get install calibre, and manage your Kindle Paperwhite. I don't have a new-ish kindle to test with, but that method has worked with the older kindles, and I don't think they changed it much.






share|improve this answer













You should just be able to install calibre sudo apt-get install calibre, and manage your Kindle Paperwhite. I don't have a new-ish kindle to test with, but that method has worked with the older kindles, and I don't think they changed it much.







share|improve this answer












share|improve this answer



share|improve this answer










answered Apr 29 '13 at 2:44









Yet Another UserYet Another User

2,04821535




2,04821535













  • Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

    – Hinz
    Nov 16 '17 at 15:55



















  • Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

    – Hinz
    Nov 16 '17 at 15:55

















Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

– Hinz
Nov 16 '17 at 15:55





Doesn't work in Xenial. I guess Calibre just relies on MTP or USB mass storage to work, which it doesn't with my Paperwhite.

– Hinz
Nov 16 '17 at 15:55











0














Make sure to turn off the Airplane Mode on your kindle. For me, this solved it, but it took me a while to realize that it was on.



There can many reasons why one could have a problem with the USB connection, and this is one of them. Apparently, the airplane mode also disables USB, and not only network connection.






share|improve this answer


























  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

    – mature
    Mar 17 at 9:20











  • With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

    – George
    Mar 17 at 12:25
















0














Make sure to turn off the Airplane Mode on your kindle. For me, this solved it, but it took me a while to realize that it was on.



There can many reasons why one could have a problem with the USB connection, and this is one of them. Apparently, the airplane mode also disables USB, and not only network connection.






share|improve this answer


























  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

    – mature
    Mar 17 at 9:20











  • With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

    – George
    Mar 17 at 12:25














0












0








0







Make sure to turn off the Airplane Mode on your kindle. For me, this solved it, but it took me a while to realize that it was on.



There can many reasons why one could have a problem with the USB connection, and this is one of them. Apparently, the airplane mode also disables USB, and not only network connection.






share|improve this answer















Make sure to turn off the Airplane Mode on your kindle. For me, this solved it, but it took me a while to realize that it was on.



There can many reasons why one could have a problem with the USB connection, and this is one of them. Apparently, the airplane mode also disables USB, and not only network connection.







share|improve this answer














share|improve this answer



share|improve this answer








edited Mar 17 at 12:22

























answered Mar 17 at 0:51









GeorgeGeorge

1036




1036













  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

    – mature
    Mar 17 at 9:20











  • With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

    – George
    Mar 17 at 12:25



















  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

    – mature
    Mar 17 at 9:20











  • With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

    – George
    Mar 17 at 12:25

















This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

– mature
Mar 17 at 9:20





This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review

– mature
Mar 17 at 9:20













With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

– George
Mar 17 at 12:25





With all due respect, it does. Not only it solved for me (thus why I answered this very old question), it is a simple but sometimes missed problem. Either way, the "Not an answer" from the review queue is the wrong flag if you still think the answer isn't sufficient.

– George
Mar 17 at 12:25


















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