Ubuntu 18.04 LTS random hard shutdown with Nvidia RTX 2080





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I've got a brand new laptop with a Nvidia RTX 2080 and I am facing hard shutdowns randomly. I already reinstalled the driver several times (now via ppa as mentioned here: How do I install the Nvidia drivers?



Additionally, I checked the temperature of the CPU (I9 9900K) with sensors and the GPU temp with nvidia-smi -q -d temperature as mentioned here: How to see the Video Card Temperature (Nvidia, ATI, Intel...)



I also checked if nouveau is enabled as mentioned here: https://docs.nvidia.com/cuda/cuda-installation-guide-linux/index.html#ixzz4rQODN0jy (scroll down to the section about nouveau)



Secure boot is disabled. I have a M.2 card with win10 and a ssd hard drive with ubuntu on it. The issue seems to appear when I restart out of windows and then boot ubuntu (by pressing f7 to get into boot menu etc...). It also happens once on a fresh startup.



So when the random hard shutdown out of ubuntu happens, the computer will then turn on again by itself and I can press f7 in order to boot ubuntu. I am not really sure but this never happens if I start ubuntu and then restart ubuntu again. I already checked the logs /var/log/syslog kern.log etc. but nothing there. I am not a linux pro, so I don't know where I can find information about such "crashes". Any help is appreciated.



EDIT: This issue didn't happen in Windows 10.










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    I've got a brand new laptop with a Nvidia RTX 2080 and I am facing hard shutdowns randomly. I already reinstalled the driver several times (now via ppa as mentioned here: How do I install the Nvidia drivers?



    Additionally, I checked the temperature of the CPU (I9 9900K) with sensors and the GPU temp with nvidia-smi -q -d temperature as mentioned here: How to see the Video Card Temperature (Nvidia, ATI, Intel...)



    I also checked if nouveau is enabled as mentioned here: https://docs.nvidia.com/cuda/cuda-installation-guide-linux/index.html#ixzz4rQODN0jy (scroll down to the section about nouveau)



    Secure boot is disabled. I have a M.2 card with win10 and a ssd hard drive with ubuntu on it. The issue seems to appear when I restart out of windows and then boot ubuntu (by pressing f7 to get into boot menu etc...). It also happens once on a fresh startup.



    So when the random hard shutdown out of ubuntu happens, the computer will then turn on again by itself and I can press f7 in order to boot ubuntu. I am not really sure but this never happens if I start ubuntu and then restart ubuntu again. I already checked the logs /var/log/syslog kern.log etc. but nothing there. I am not a linux pro, so I don't know where I can find information about such "crashes". Any help is appreciated.



    EDIT: This issue didn't happen in Windows 10.










    share|improve this question

























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      0








      I've got a brand new laptop with a Nvidia RTX 2080 and I am facing hard shutdowns randomly. I already reinstalled the driver several times (now via ppa as mentioned here: How do I install the Nvidia drivers?



      Additionally, I checked the temperature of the CPU (I9 9900K) with sensors and the GPU temp with nvidia-smi -q -d temperature as mentioned here: How to see the Video Card Temperature (Nvidia, ATI, Intel...)



      I also checked if nouveau is enabled as mentioned here: https://docs.nvidia.com/cuda/cuda-installation-guide-linux/index.html#ixzz4rQODN0jy (scroll down to the section about nouveau)



      Secure boot is disabled. I have a M.2 card with win10 and a ssd hard drive with ubuntu on it. The issue seems to appear when I restart out of windows and then boot ubuntu (by pressing f7 to get into boot menu etc...). It also happens once on a fresh startup.



      So when the random hard shutdown out of ubuntu happens, the computer will then turn on again by itself and I can press f7 in order to boot ubuntu. I am not really sure but this never happens if I start ubuntu and then restart ubuntu again. I already checked the logs /var/log/syslog kern.log etc. but nothing there. I am not a linux pro, so I don't know where I can find information about such "crashes". Any help is appreciated.



      EDIT: This issue didn't happen in Windows 10.










      share|improve this question














      I've got a brand new laptop with a Nvidia RTX 2080 and I am facing hard shutdowns randomly. I already reinstalled the driver several times (now via ppa as mentioned here: How do I install the Nvidia drivers?



      Additionally, I checked the temperature of the CPU (I9 9900K) with sensors and the GPU temp with nvidia-smi -q -d temperature as mentioned here: How to see the Video Card Temperature (Nvidia, ATI, Intel...)



      I also checked if nouveau is enabled as mentioned here: https://docs.nvidia.com/cuda/cuda-installation-guide-linux/index.html#ixzz4rQODN0jy (scroll down to the section about nouveau)



      Secure boot is disabled. I have a M.2 card with win10 and a ssd hard drive with ubuntu on it. The issue seems to appear when I restart out of windows and then boot ubuntu (by pressing f7 to get into boot menu etc...). It also happens once on a fresh startup.



      So when the random hard shutdown out of ubuntu happens, the computer will then turn on again by itself and I can press f7 in order to boot ubuntu. I am not really sure but this never happens if I start ubuntu and then restart ubuntu again. I already checked the logs /var/log/syslog kern.log etc. but nothing there. I am not a linux pro, so I don't know where I can find information about such "crashes". Any help is appreciated.



      EDIT: This issue didn't happen in Windows 10.







      18.04 nvidia shutdown crash






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      asked Mar 27 at 0:30









      Simon Pio.Simon Pio.

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