Ubuntu 18.04 No audio from speakers. Headphones working





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I updated my Surface Pro 3 From Ubuntu 17.10 to Ubuntu 18.04 (did a clean install) and now I can only get audio when using the headphone jack.
I have already tried all these:
troubleshooting guide
this answer
another answer



I went back and tested the live CD and even the live cd has no audio through the speakers. so this must be related to 18.04. I never had sound issues before and under windows audio still works correctly.

Does anyone have any idea how to fix this?



Update: here is my alsa iformation



Update
HOLY CRAP... I removed the /etc/modprobe.d/alsa-base.conf and now sounds works !
i am going to try adding line by line to see which config entry was breaking the audio










share|improve this question

























  • What happens if you disable "Auto-mute" in alsamixer

    – stumblebee
    May 9 '18 at 19:46











  • @stumblebee nothing. I tried disabling it then reconecting headphones and switching the mute on all channels. same problem

    – Carlos Roque
    May 9 '18 at 19:53











  • With my alc662 did not work at all. I am desperate. NO SOUND

    – n_lona
    Apr 1 at 21:31


















1















I updated my Surface Pro 3 From Ubuntu 17.10 to Ubuntu 18.04 (did a clean install) and now I can only get audio when using the headphone jack.
I have already tried all these:
troubleshooting guide
this answer
another answer



I went back and tested the live CD and even the live cd has no audio through the speakers. so this must be related to 18.04. I never had sound issues before and under windows audio still works correctly.

Does anyone have any idea how to fix this?



Update: here is my alsa iformation



Update
HOLY CRAP... I removed the /etc/modprobe.d/alsa-base.conf and now sounds works !
i am going to try adding line by line to see which config entry was breaking the audio










share|improve this question

























  • What happens if you disable "Auto-mute" in alsamixer

    – stumblebee
    May 9 '18 at 19:46











  • @stumblebee nothing. I tried disabling it then reconecting headphones and switching the mute on all channels. same problem

    – Carlos Roque
    May 9 '18 at 19:53











  • With my alc662 did not work at all. I am desperate. NO SOUND

    – n_lona
    Apr 1 at 21:31














1












1








1








I updated my Surface Pro 3 From Ubuntu 17.10 to Ubuntu 18.04 (did a clean install) and now I can only get audio when using the headphone jack.
I have already tried all these:
troubleshooting guide
this answer
another answer



I went back and tested the live CD and even the live cd has no audio through the speakers. so this must be related to 18.04. I never had sound issues before and under windows audio still works correctly.

Does anyone have any idea how to fix this?



Update: here is my alsa iformation



Update
HOLY CRAP... I removed the /etc/modprobe.d/alsa-base.conf and now sounds works !
i am going to try adding line by line to see which config entry was breaking the audio










share|improve this question
















I updated my Surface Pro 3 From Ubuntu 17.10 to Ubuntu 18.04 (did a clean install) and now I can only get audio when using the headphone jack.
I have already tried all these:
troubleshooting guide
this answer
another answer



I went back and tested the live CD and even the live cd has no audio through the speakers. so this must be related to 18.04. I never had sound issues before and under windows audio still works correctly.

Does anyone have any idea how to fix this?



Update: here is my alsa iformation



Update
HOLY CRAP... I removed the /etc/modprobe.d/alsa-base.conf and now sounds works !
i am going to try adding line by line to see which config entry was breaking the audio







sound pulseaudio alsa 18.04 speakers






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited May 10 '18 at 14:07







Carlos Roque

















asked May 9 '18 at 19:12









Carlos RoqueCarlos Roque

18817




18817













  • What happens if you disable "Auto-mute" in alsamixer

    – stumblebee
    May 9 '18 at 19:46











  • @stumblebee nothing. I tried disabling it then reconecting headphones and switching the mute on all channels. same problem

    – Carlos Roque
    May 9 '18 at 19:53











  • With my alc662 did not work at all. I am desperate. NO SOUND

    – n_lona
    Apr 1 at 21:31



















  • What happens if you disable "Auto-mute" in alsamixer

    – stumblebee
    May 9 '18 at 19:46











  • @stumblebee nothing. I tried disabling it then reconecting headphones and switching the mute on all channels. same problem

    – Carlos Roque
    May 9 '18 at 19:53











  • With my alc662 did not work at all. I am desperate. NO SOUND

    – n_lona
    Apr 1 at 21:31

















What happens if you disable "Auto-mute" in alsamixer

– stumblebee
May 9 '18 at 19:46





What happens if you disable "Auto-mute" in alsamixer

– stumblebee
May 9 '18 at 19:46













@stumblebee nothing. I tried disabling it then reconecting headphones and switching the mute on all channels. same problem

– Carlos Roque
May 9 '18 at 19:53





@stumblebee nothing. I tried disabling it then reconecting headphones and switching the mute on all channels. same problem

– Carlos Roque
May 9 '18 at 19:53













With my alc662 did not work at all. I am desperate. NO SOUND

– n_lona
Apr 1 at 21:31





With my alc662 did not work at all. I am desperate. NO SOUND

– n_lona
Apr 1 at 21:31










1 Answer
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welp.... I have no idea what just happened.... but renaming /etc/modprobe.d/alsa-base.conf to /etc/modprobe.d/alsa-base.bk , then rebooting the computer fixed the my speaker sound issue.



I then restored line by line to /etc/modprobe.d/alsa-base.conf, rebooting between restored lines, until all lines were back.... and ... it still worked!
so I restored the original /etc/modprobe.d/alsa-base.conf and rebooted the computer and everything was still working....
so I am not sure what the problem was but is now fixed.






share|improve this answer
























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    welp.... I have no idea what just happened.... but renaming /etc/modprobe.d/alsa-base.conf to /etc/modprobe.d/alsa-base.bk , then rebooting the computer fixed the my speaker sound issue.



    I then restored line by line to /etc/modprobe.d/alsa-base.conf, rebooting between restored lines, until all lines were back.... and ... it still worked!
    so I restored the original /etc/modprobe.d/alsa-base.conf and rebooted the computer and everything was still working....
    so I am not sure what the problem was but is now fixed.






    share|improve this answer




























      2














      welp.... I have no idea what just happened.... but renaming /etc/modprobe.d/alsa-base.conf to /etc/modprobe.d/alsa-base.bk , then rebooting the computer fixed the my speaker sound issue.



      I then restored line by line to /etc/modprobe.d/alsa-base.conf, rebooting between restored lines, until all lines were back.... and ... it still worked!
      so I restored the original /etc/modprobe.d/alsa-base.conf and rebooted the computer and everything was still working....
      so I am not sure what the problem was but is now fixed.






      share|improve this answer


























        2












        2








        2







        welp.... I have no idea what just happened.... but renaming /etc/modprobe.d/alsa-base.conf to /etc/modprobe.d/alsa-base.bk , then rebooting the computer fixed the my speaker sound issue.



        I then restored line by line to /etc/modprobe.d/alsa-base.conf, rebooting between restored lines, until all lines were back.... and ... it still worked!
        so I restored the original /etc/modprobe.d/alsa-base.conf and rebooted the computer and everything was still working....
        so I am not sure what the problem was but is now fixed.






        share|improve this answer













        welp.... I have no idea what just happened.... but renaming /etc/modprobe.d/alsa-base.conf to /etc/modprobe.d/alsa-base.bk , then rebooting the computer fixed the my speaker sound issue.



        I then restored line by line to /etc/modprobe.d/alsa-base.conf, rebooting between restored lines, until all lines were back.... and ... it still worked!
        so I restored the original /etc/modprobe.d/alsa-base.conf and rebooted the computer and everything was still working....
        so I am not sure what the problem was but is now fixed.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered May 10 '18 at 14:35









        Carlos RoqueCarlos Roque

        18817




        18817






























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