Why are UK visa biometrics appointments suspended at USCIS Application Support Centers?
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Today (April 2nd 2019), my family had an appointment at USCIS ASC Washington location. At the appointment, we were told that ASC has suspended the processing of UK visa biometrics until further notice. We have a Schengen visa appointment date on April 29th so now we are not sure what our options are.
Due to unanticipated events we are unable to accept UK visa applicants at this time. We are working closely with the UK to resolve this and hope to begin processing again soon. Affected customers should monitor the following web page, which will provide an alert when service has been restored, at which point you will be able to return to this ASC to complete your appointment.
- Does anyone know what these unanticipated events are?
- Do we have any other option to fast track UK visa?
And I am curious why we've received this updated only through some third party vendor (VFS global) and not through an official UK communication channel.
visas usa uk vfs-global
New contributor
|
show 2 more comments
Today (April 2nd 2019), my family had an appointment at USCIS ASC Washington location. At the appointment, we were told that ASC has suspended the processing of UK visa biometrics until further notice. We have a Schengen visa appointment date on April 29th so now we are not sure what our options are.
Due to unanticipated events we are unable to accept UK visa applicants at this time. We are working closely with the UK to resolve this and hope to begin processing again soon. Affected customers should monitor the following web page, which will provide an alert when service has been restored, at which point you will be able to return to this ASC to complete your appointment.
- Does anyone know what these unanticipated events are?
- Do we have any other option to fast track UK visa?
And I am curious why we've received this updated only through some third party vendor (VFS global) and not through an official UK communication channel.
visas usa uk vfs-global
New contributor
2
We are in the same boat. Also, I was planning to use Visa HQ for our visa application. i called them yesterday to see what my options were. they suggested we contact VFS or the consulate directly. What time frame are you looking to fly. Ours is June
– PUSHKAR KANITKAR
Apr 2 at 14:37
i am in the same boat. Pls share your outcome.
– user94445
Apr 2 at 19:06
I'm guessing that the root cause is probably Brexit.
– nick012000
2 days ago
Are you applying for UK visa, Schengen visa (which country?), or both?
– TooTea
2 days ago
@TooTea, both we are applying Schengen through Italy.
– Ads
2 days ago
|
show 2 more comments
Today (April 2nd 2019), my family had an appointment at USCIS ASC Washington location. At the appointment, we were told that ASC has suspended the processing of UK visa biometrics until further notice. We have a Schengen visa appointment date on April 29th so now we are not sure what our options are.
Due to unanticipated events we are unable to accept UK visa applicants at this time. We are working closely with the UK to resolve this and hope to begin processing again soon. Affected customers should monitor the following web page, which will provide an alert when service has been restored, at which point you will be able to return to this ASC to complete your appointment.
- Does anyone know what these unanticipated events are?
- Do we have any other option to fast track UK visa?
And I am curious why we've received this updated only through some third party vendor (VFS global) and not through an official UK communication channel.
visas usa uk vfs-global
New contributor
Today (April 2nd 2019), my family had an appointment at USCIS ASC Washington location. At the appointment, we were told that ASC has suspended the processing of UK visa biometrics until further notice. We have a Schengen visa appointment date on April 29th so now we are not sure what our options are.
Due to unanticipated events we are unable to accept UK visa applicants at this time. We are working closely with the UK to resolve this and hope to begin processing again soon. Affected customers should monitor the following web page, which will provide an alert when service has been restored, at which point you will be able to return to this ASC to complete your appointment.
- Does anyone know what these unanticipated events are?
- Do we have any other option to fast track UK visa?
And I am curious why we've received this updated only through some third party vendor (VFS global) and not through an official UK communication channel.
visas usa uk vfs-global
visas usa uk vfs-global
New contributor
New contributor
edited Apr 2 at 20:11
JonathanReez♦
50.1k41239515
50.1k41239515
New contributor
asked Apr 2 at 14:25
AdsAds
1667
1667
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New contributor
2
We are in the same boat. Also, I was planning to use Visa HQ for our visa application. i called them yesterday to see what my options were. they suggested we contact VFS or the consulate directly. What time frame are you looking to fly. Ours is June
– PUSHKAR KANITKAR
Apr 2 at 14:37
i am in the same boat. Pls share your outcome.
– user94445
Apr 2 at 19:06
I'm guessing that the root cause is probably Brexit.
– nick012000
2 days ago
Are you applying for UK visa, Schengen visa (which country?), or both?
– TooTea
2 days ago
@TooTea, both we are applying Schengen through Italy.
– Ads
2 days ago
|
show 2 more comments
2
We are in the same boat. Also, I was planning to use Visa HQ for our visa application. i called them yesterday to see what my options were. they suggested we contact VFS or the consulate directly. What time frame are you looking to fly. Ours is June
– PUSHKAR KANITKAR
Apr 2 at 14:37
i am in the same boat. Pls share your outcome.
– user94445
Apr 2 at 19:06
I'm guessing that the root cause is probably Brexit.
– nick012000
2 days ago
Are you applying for UK visa, Schengen visa (which country?), or both?
– TooTea
2 days ago
@TooTea, both we are applying Schengen through Italy.
– Ads
2 days ago
2
2
We are in the same boat. Also, I was planning to use Visa HQ for our visa application. i called them yesterday to see what my options were. they suggested we contact VFS or the consulate directly. What time frame are you looking to fly. Ours is June
– PUSHKAR KANITKAR
Apr 2 at 14:37
We are in the same boat. Also, I was planning to use Visa HQ for our visa application. i called them yesterday to see what my options were. they suggested we contact VFS or the consulate directly. What time frame are you looking to fly. Ours is June
– PUSHKAR KANITKAR
Apr 2 at 14:37
i am in the same boat. Pls share your outcome.
– user94445
Apr 2 at 19:06
i am in the same boat. Pls share your outcome.
– user94445
Apr 2 at 19:06
I'm guessing that the root cause is probably Brexit.
– nick012000
2 days ago
I'm guessing that the root cause is probably Brexit.
– nick012000
2 days ago
Are you applying for UK visa, Schengen visa (which country?), or both?
– TooTea
2 days ago
Are you applying for UK visa, Schengen visa (which country?), or both?
– TooTea
2 days ago
@TooTea, both we are applying Schengen through Italy.
– Ads
2 days ago
@TooTea, both we are applying Schengen through Italy.
– Ads
2 days ago
|
show 2 more comments
3 Answers
3
active
oldest
votes
According to the VFS Global website:
Biometric enrolment services provided for UK visa customers at US
Dept. of Homeland Security Application Support Centers (ASCs) are
temporarily suspended. Work is ongoing to restore service as soon as
possible – please monitor this page for updates.
Customers with ASC appointments this week are advised to monitor this
page for updates to confirm that service has been restored, before
travelling to their chosen ASC location.
If you are an affected customer and have missed your appointment due
to this service interruption, you may present at your chosen ASC
location on a ‘walk-in’ basis, as soon as you see the message on this
page that service has been restored.
Normal service is in place across all 10 US VFS Premium Application
Centres and available to all UK visa customers. Please note that
services at these locations attract additional charges. Click ‘Premium
Application Centres’ from the choices above for more information.
New contributor
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
add a comment |
IF you visit the link given in the letter you posted, you will see a link to a message about the disruption, which says in part:
Normal service is in place across all 10 US VFS Premium Application Centres and available to all UK visa customers. Please note that services at these locations attract additional charges. Click ‘Premium Application Centres’ from the choices above for more information.
This answers your second question.
1
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
1
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
2
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
add a comment |
There are 4 solutions -
- If there's still a lot of time for travel, then wait for services to
go back up. - If you have time, then Create a new visa application,
and use VFS premium ASC centre, and bronze service right away.
Create a refund request for older application. Link for this would
be on payment confirmation email. - If short on time and in hurry,
create new application and purchase silver package VFS for faster
processing. - If have 3-4 weeks before travelling, wait little longer for the service at ASC to go backup. Once it does, then buy the premium processing service ($289). Note this is not at premium location so do this ONLY if ASC service is back up. This will take 5-7 days for processing so you can make up for the lost time.
Hope this helps.
New contributor
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
add a comment |
protected by Community♦ 2 days ago
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Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
According to the VFS Global website:
Biometric enrolment services provided for UK visa customers at US
Dept. of Homeland Security Application Support Centers (ASCs) are
temporarily suspended. Work is ongoing to restore service as soon as
possible – please monitor this page for updates.
Customers with ASC appointments this week are advised to monitor this
page for updates to confirm that service has been restored, before
travelling to their chosen ASC location.
If you are an affected customer and have missed your appointment due
to this service interruption, you may present at your chosen ASC
location on a ‘walk-in’ basis, as soon as you see the message on this
page that service has been restored.
Normal service is in place across all 10 US VFS Premium Application
Centres and available to all UK visa customers. Please note that
services at these locations attract additional charges. Click ‘Premium
Application Centres’ from the choices above for more information.
New contributor
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
add a comment |
According to the VFS Global website:
Biometric enrolment services provided for UK visa customers at US
Dept. of Homeland Security Application Support Centers (ASCs) are
temporarily suspended. Work is ongoing to restore service as soon as
possible – please monitor this page for updates.
Customers with ASC appointments this week are advised to monitor this
page for updates to confirm that service has been restored, before
travelling to their chosen ASC location.
If you are an affected customer and have missed your appointment due
to this service interruption, you may present at your chosen ASC
location on a ‘walk-in’ basis, as soon as you see the message on this
page that service has been restored.
Normal service is in place across all 10 US VFS Premium Application
Centres and available to all UK visa customers. Please note that
services at these locations attract additional charges. Click ‘Premium
Application Centres’ from the choices above for more information.
New contributor
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
add a comment |
According to the VFS Global website:
Biometric enrolment services provided for UK visa customers at US
Dept. of Homeland Security Application Support Centers (ASCs) are
temporarily suspended. Work is ongoing to restore service as soon as
possible – please monitor this page for updates.
Customers with ASC appointments this week are advised to monitor this
page for updates to confirm that service has been restored, before
travelling to their chosen ASC location.
If you are an affected customer and have missed your appointment due
to this service interruption, you may present at your chosen ASC
location on a ‘walk-in’ basis, as soon as you see the message on this
page that service has been restored.
Normal service is in place across all 10 US VFS Premium Application
Centres and available to all UK visa customers. Please note that
services at these locations attract additional charges. Click ‘Premium
Application Centres’ from the choices above for more information.
New contributor
According to the VFS Global website:
Biometric enrolment services provided for UK visa customers at US
Dept. of Homeland Security Application Support Centers (ASCs) are
temporarily suspended. Work is ongoing to restore service as soon as
possible – please monitor this page for updates.
Customers with ASC appointments this week are advised to monitor this
page for updates to confirm that service has been restored, before
travelling to their chosen ASC location.
If you are an affected customer and have missed your appointment due
to this service interruption, you may present at your chosen ASC
location on a ‘walk-in’ basis, as soon as you see the message on this
page that service has been restored.
Normal service is in place across all 10 US VFS Premium Application
Centres and available to all UK visa customers. Please note that
services at these locations attract additional charges. Click ‘Premium
Application Centres’ from the choices above for more information.
New contributor
edited Apr 2 at 20:10
JonathanReez♦
50.1k41239515
50.1k41239515
New contributor
answered Apr 2 at 17:02
Neena GNeena G
511
511
New contributor
New contributor
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
add a comment |
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
@Neena, yes at this point it's more like "Pay or Pray" situation.
– Ads
Apr 2 at 19:46
add a comment |
IF you visit the link given in the letter you posted, you will see a link to a message about the disruption, which says in part:
Normal service is in place across all 10 US VFS Premium Application Centres and available to all UK visa customers. Please note that services at these locations attract additional charges. Click ‘Premium Application Centres’ from the choices above for more information.
This answers your second question.
1
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
1
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
2
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
add a comment |
IF you visit the link given in the letter you posted, you will see a link to a message about the disruption, which says in part:
Normal service is in place across all 10 US VFS Premium Application Centres and available to all UK visa customers. Please note that services at these locations attract additional charges. Click ‘Premium Application Centres’ from the choices above for more information.
This answers your second question.
1
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
1
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
2
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
add a comment |
IF you visit the link given in the letter you posted, you will see a link to a message about the disruption, which says in part:
Normal service is in place across all 10 US VFS Premium Application Centres and available to all UK visa customers. Please note that services at these locations attract additional charges. Click ‘Premium Application Centres’ from the choices above for more information.
This answers your second question.
IF you visit the link given in the letter you posted, you will see a link to a message about the disruption, which says in part:
Normal service is in place across all 10 US VFS Premium Application Centres and available to all UK visa customers. Please note that services at these locations attract additional charges. Click ‘Premium Application Centres’ from the choices above for more information.
This answers your second question.
answered Apr 2 at 14:35
phoogphoog
75.4k12162245
75.4k12162245
1
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
1
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
2
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
add a comment |
1
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
1
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
2
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
1
1
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
Yes, I noticed that and it costs like $300 just to schedule the biometric appointment.
– Ads
Apr 2 at 14:46
1
1
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
@Ads I don't think there is any less costly way to expedite your visa application.
– phoog
Apr 2 at 14:50
2
2
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
I take that back, $300 option is not available at Washington or Newyork premium locations. Right now the bare minimum seems to be $1000+ dollars. :(
– Ads
Apr 2 at 14:55
add a comment |
There are 4 solutions -
- If there's still a lot of time for travel, then wait for services to
go back up. - If you have time, then Create a new visa application,
and use VFS premium ASC centre, and bronze service right away.
Create a refund request for older application. Link for this would
be on payment confirmation email. - If short on time and in hurry,
create new application and purchase silver package VFS for faster
processing. - If have 3-4 weeks before travelling, wait little longer for the service at ASC to go backup. Once it does, then buy the premium processing service ($289). Note this is not at premium location so do this ONLY if ASC service is back up. This will take 5-7 days for processing so you can make up for the lost time.
Hope this helps.
New contributor
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
add a comment |
There are 4 solutions -
- If there's still a lot of time for travel, then wait for services to
go back up. - If you have time, then Create a new visa application,
and use VFS premium ASC centre, and bronze service right away.
Create a refund request for older application. Link for this would
be on payment confirmation email. - If short on time and in hurry,
create new application and purchase silver package VFS for faster
processing. - If have 3-4 weeks before travelling, wait little longer for the service at ASC to go backup. Once it does, then buy the premium processing service ($289). Note this is not at premium location so do this ONLY if ASC service is back up. This will take 5-7 days for processing so you can make up for the lost time.
Hope this helps.
New contributor
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
add a comment |
There are 4 solutions -
- If there's still a lot of time for travel, then wait for services to
go back up. - If you have time, then Create a new visa application,
and use VFS premium ASC centre, and bronze service right away.
Create a refund request for older application. Link for this would
be on payment confirmation email. - If short on time and in hurry,
create new application and purchase silver package VFS for faster
processing. - If have 3-4 weeks before travelling, wait little longer for the service at ASC to go backup. Once it does, then buy the premium processing service ($289). Note this is not at premium location so do this ONLY if ASC service is back up. This will take 5-7 days for processing so you can make up for the lost time.
Hope this helps.
New contributor
There are 4 solutions -
- If there's still a lot of time for travel, then wait for services to
go back up. - If you have time, then Create a new visa application,
and use VFS premium ASC centre, and bronze service right away.
Create a refund request for older application. Link for this would
be on payment confirmation email. - If short on time and in hurry,
create new application and purchase silver package VFS for faster
processing. - If have 3-4 weeks before travelling, wait little longer for the service at ASC to go backup. Once it does, then buy the premium processing service ($289). Note this is not at premium location so do this ONLY if ASC service is back up. This will take 5-7 days for processing so you can make up for the lost time.
Hope this helps.
New contributor
edited Apr 2 at 19:37
New contributor
answered Apr 2 at 17:17
AshAsh
112
112
New contributor
New contributor
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
add a comment |
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
Thanks Ash. We need to process our Schengen visa which doesn't have any appointment dates till next month. So as of now, the only option will be to pay for VFS global(I am so curious to know how the technical glitch affects only the regular systems and not the VFS global systems). Regarding our point 4, where is this stated? Did a quick search but I was not able to find info regarding that.
– Ads
Apr 2 at 19:58
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
You can find the option 4 in your VFS account, under manage application. Go to your application and buy premium services. You wont be able to buy the bronze/silver package here but only premium processing at regular asc centre. So take this ONLY after asc service is Up.
– Ash
Apr 2 at 22:31
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
VFS account, I don't have one, I thought I don't have to involve VFS at any stage of my application till submission or pay any amount to a third party for a visitor visa.
– Ads
Apr 2 at 23:46
add a comment |
protected by Community♦ 2 days ago
Thank you for your interest in this question.
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).
Would you like to answer one of these unanswered questions instead?
2
We are in the same boat. Also, I was planning to use Visa HQ for our visa application. i called them yesterday to see what my options were. they suggested we contact VFS or the consulate directly. What time frame are you looking to fly. Ours is June
– PUSHKAR KANITKAR
Apr 2 at 14:37
i am in the same boat. Pls share your outcome.
– user94445
Apr 2 at 19:06
I'm guessing that the root cause is probably Brexit.
– nick012000
2 days ago
Are you applying for UK visa, Schengen visa (which country?), or both?
– TooTea
2 days ago
@TooTea, both we are applying Schengen through Italy.
– Ads
2 days ago